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Surya-Pan Hotel Refúgio

3.5 star property
Campos do Jordão hotel with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surya-Pan Hotel Refúgio

Exterior
Minibar, desk, laptop workspace, blackout drapes
Front of property
Premium Room | View from room
Bungalow

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space
  • Picnic area
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Microwave
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is CA $142
CA $149 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite Equilibrio

Suite Equilibrio

Suite Equilibrio

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Minibar
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Equilibrio Premium

Suite Equilibrio Premium

Suite Equilibrio Premium

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Microwave
Minibar
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
4 bedrooms
Hair dryer
Microwave
Minibar
Cable channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Suite (Quadruplo)

Minibar, desk, laptop workspace, blackout drapes

Standard Suite (Quadruplo)

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
Hair dryer
Microwave
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Suite (Triplo)

Standard Suite (Triplo)

Standard Suite (Triplo)

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
Hair dryer
Microwave
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suíte Bem Estar Premium

Suíte Bem Estar Premium

Suíte Bem Estar Premium

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
Microwave
Minibar
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow

Bungalow

Bungalow

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
8 bedrooms
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 64 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite

Minibar, desk, laptop workspace, blackout drapes

Superior Suite

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Microwave
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Performance (Standard)

Minibar, desk, laptop workspace, blackout drapes

Suite Performance (Standard)

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
Microwave
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Bem Estar

Suíte Bem Estar

Suíte Bem Estar

Highlights

Fireplace
LCD TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
Microwave
Minibar
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Minibar, desk, laptop workspace, blackout drapes

Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Bungalow With Bathtub

Minibar, desk, laptop workspace, blackout drapes

Bungalow With Bathtub

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Superior

Minibar, desk, laptop workspace, blackout drapes

Room Superior

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

Similar properties

Front of property
Home Green Home
Pool
Free breakfast
Pet-friendly
Free parking
8.2 out of 10, Very good, (625)
The price is CA $117
CA $123 total
includes taxes & fees
Dec 15 - Dec 16
Home Green Home
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About the area

Map
Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000

What's nearby

  • Boa Vista Palace - 7 min walk
  • Claudio Santoro Auditorium - 3 min drive
  • Baden Baden Brewery - 4 min drive
  • Campos do Jordão City Gate - 6 min drive
  • Tarundu Leisure Center - 9 min drive

Getting around

  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 109 min drive
  • São Paulo/Guarulhos Intl. Airport - 169 min drive
  • Campinas (VCP-Viracopos - Campinas Intl.) - 98.8 miles/159 km
  • São Paulo (CGH-Congonhas) - 90.3 miles/145.3 km
  • Emílio Ribas (Abernéssia) Station - 11 min drive
  • Campos do Jordao Emilio Ribas Station - 20 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 36 min drive

Restaurants

  • ‪Rota 77 - ‬5 min drive
  • ‪Cervejaria Baden Baden - ‬4 min drive
  • ‪Restaurante Pontremoli - ‬17 min walk
  • ‪Boteco do Vinho - ‬6 min drive
  • ‪About Coffee - ‬6 min drive

About this property

Surya-Pan Hotel Refúgio

When visiting Campos do Jordão, Surya-Pan Hotel Refúgio is a great choice to consider. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A terrace and a garden are other highlights.

Languages

English, Portuguese

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100 per pet, per night

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Surya Pan
Surya Pan
Surya Pan Wellness
Surya Pan Wellness Campos do Jordao
Surya Pan Wellness Hotel
Surya Pan Wellness Hotel Campos do Jordao
Surya Pan Hotel e Eventos Campos do Jordao
Surya-Pan Hotel Refúgio Campos do Jordao
Surya Pan e Eventos Campos do Jordao
Surya Pan e Eventos
Surya-Pan Refúgio Campos do Jordao
Surya-Pan Refúgio
Surya Pan Hotel Refúgio
Surya-Pan Hotel Refúgio Hotel
Surya-Pan Hotel Refúgio Campos do Jordão
Surya-Pan Hotel Refúgio Hotel Campos do Jordão

Frequently asked questions

Does Surya-Pan Hotel Refúgio offer free cancellation for a full refund?
Yes, Surya-Pan Hotel Refúgio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Surya-Pan Hotel Refúgio?
Yes, there's an outdoor pool.
Are pets allowed at Surya-Pan Hotel Refúgio?
Yes, pets are welcome. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Surya-Pan Hotel Refúgio?
Yes, there's free self parking.
What are the check-in and check-out times at Surya-Pan Hotel Refúgio?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Surya-Pan Hotel Refúgio and nearby?
Surya-Pan Hotel Refúgio has a spa and an outdoor pool, as well as a picnic area and a garden.
What's the area around Surya-Pan Hotel Refúgio like?
Surya-Pan Hotel Refúgio is in Alto da Boa Vista, a short 7-minute walk from Boa Vista Palace.

Surya-Pan Hotel Refúgio Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect place to rest
Jairo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent choice to get away from the city. Best choise with pets !
Beni, 2-night family trip
Verified Orbitz guest review

2/10 Poor

TERRIBLE
No hot shower. Cold coffee at breakfast 2nd day there was no coffee at all and attended yelled at me cause She couldn’t do more coffee Simple accommodations, very basic. Supposed to be a 25 dolars /day hotel
Bruno Luis, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Quarto extremamente gelado. Aquecedor que não funciona. Berço horroroso. Café da manhã com poucas opções A área externa do hotel é absolutamente divina, mas infelizmente a acomodação não acompanha a qualidade.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

FABIANA C V, 3-night trip
Verified Hotels.com guest review

2/10 Poor

SILVIA, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim uma pena.
SILVIA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thiemi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bruna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Divertido e Confortável
Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também.
DANILO, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eloah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mauricio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Thiago, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana Lucia, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Não fique nesse hotel
Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios....
LUIZ E, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Frustrante mas agradável para até dois dias.
Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel pet friendly com contato com a natureza.
Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva.
Marcellus C A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

VITOR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível
O hotel é incrível e a experiência que eles proporcionam com nossos pets é diferente de qualquer outro hotel. Os pets são bem vindos em qualquer área do hotel inteiro e isso foi extremamente importante para a nossa estadia. Os funcionários são sempre muito solicitos e dispostos a ajudar. Agradecimentos especiais ao Zeca que cuidou tão bem da nossa Pandora.
Lucas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

EDMES, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vivian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mauricio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leandro Sabino, 1-night trip
Verified Hotels.com guest review