In West Mackay, Sun Plaza Motel Mackay offers a relaxing retreat. Enjoy the outdoor pool and children's pool or take advantage of barbecue grills for a fun family meal. With laundry facilities, free self parking, and helpful staff on hand to assist with tours and tickets.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pool
Non-smoking
Laundry facilities
Free parking
Air conditioning
Free WiFi
Main amenities (9)
Daily housekeeping
Outdoor pool
Children's pool
Room service
Air conditioning
Self-serve laundry
Barbecue grills
Limited hour front desk
Tour/ticket assistance
Feel at home (6)
Children's pool
Microwave
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is CA $84
CA $84
CA $93 total
includes taxes & fees
Jun 2 - Jun 3
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Twin Room
Twin Room
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Toaster
Coffee/tea maker
29 sq m
Sleeps 2
2 Twin Beds
View all photos for Large Family Room
Large Family Room
Highlights
Balcony
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
29 sq m
Sleeps 5
1 Queen Bed and 3 Twin Beds
View all photos for Double Room
Double Room
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Toaster
Coffee/tea maker
35 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Family Room
Family Room
Highlights
Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Toaster
30 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Family Double or Twin Room
Family Double or Twin Room
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Toaster
Coffee/tea maker
28 sq m
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Toaster
Coffee/tea maker
29 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Studio Suite, 1 Double Bed
Mackay Enertainment and Convention Centre - 17 min walk - 1.4 km
Bluewater Lagoon - 20 min walk - 1.7 km
Caneland Central - 2 min drive - 1.9 km
Mackay Base Hospital - 2 min drive - 1.9 km
Harrup Park - 3 min drive - 2.2 km
Getting around
Mackay, QLD (MKY) - 6 min drive
Mackay Station - 5 min drive
Nabilla Station - 18 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 2 min drive
KFC - 10 min walk
Hungry Jack's - 20 min walk
Austral Hotel - 19 min walk
Red Rooster - 18 min walk
About this property
Sun Plaza Motel Mackay
Enjoy your visit to Mackay with a stay at Sun Plaza Motel Mackay. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff and overall value.
Languages
English
At a glance
DONE
Hotel size
32 rooms
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Onsite carport
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service
Traveling with children
Children's pool
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
Toaster
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Refundable deposits
Deposit: AUD 75.00 per stay
A damage deposit of AUD 100 will be collected before check-in
Optional extras
Late check-in between 7:30 PM and 11:30 PM can be arranged for an extra charge of AUD 12
Renovations and closures
The property is closed between June 22 and July 4.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay
Frequently asked questions
Is Sun Plaza Motel Mackay currently open?
The property is closed between June 22 and July 4.
Does Sun Plaza Motel Mackay offer free cancellation for a full refund?
Yes, Sun Plaza Motel Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sun Plaza Motel Mackay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sun Plaza Motel Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sun Plaza Motel Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Sun Plaza Motel Mackay?
Check-in start time: noon; Check-in end time: 6:30 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Sun Plaza Motel Mackay and nearby?
Sun Plaza Motel Mackay has an outdoor pool.
What's the area around Sun Plaza Motel Mackay like?
Sun Plaza Motel Mackay is a short 19-minute walk from Mackay Enertainment and Convention Centre and 19 minutes' walk from Caneland Central.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Children
Reviews
8/10 Very good
Apr 25, 2025
Stuart
Stuart, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 1, 2025
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 25, 2025
We had to wait for a while to be attended to at the office, but that was only because there was only one person working and she had to be cleaning rooms and attending the office as well. She did a great job but it seems like she had way too much work to do for one person. The rooms were really clean and nice and the property is right next door to a Bowling Club so very good position.
Ian
Ian, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Feb 8, 2025
Easy parking
Ryan
Ryan, 1-night family trip
Verified Expedia guest review
8/10 Very good
Jan 4, 2025
Albert
Albert, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 1, 2025
Rooms very outdated. Holes and tears in the bedding. Tiny TV and unable to receive channels. Sliding door rusted and hard to open. Facilities run down and outdated. Uncomfortable small bed. Only towels provided. No cold water in fridge. Remote to aircon needed new batteries. Took a long time to work. Staff nice enough but need to improve things as it was the worst place I’ve ever stayed in. Is there a rating lower than 1star??
Brandie
Brandie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Dec 27, 2024
Late check in and early check out made simple
Kristen
Kristen, 1-night romance trip
Verified Wotif guest review
4/10 Fair
Dec 27, 2024
Bed was terrible so hard the mattress n I couldn’t fluff my pillows
Cheryl
Cheryl, 1-night trip
Verified Lastminute guest review
8/10 Very good
Nov 11, 2024
Stuart
Stuart, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 7, 2024
Boby
Boby, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Oct 27, 2024
They always let me check in early which is great.
Ronald
Ronald, 1-night trip
Verified Lastminute guest review
6/10 Good
Oct 25, 2024
Got a rash from the bed
Adrian
Adrian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Good customer service very friendly
Dale
Dale, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Oct 5, 2024
Deidre
Deidre, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Great location, renovated room
Ronald
Ronald, 7-night trip
Verified Lastminute guest review
8/10 Very good
Sep 12, 2024
lee
lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
It made the perfect week-end.
Allan
Allan, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Sep 3, 2024
All went well 😊
WAYNE
WAYNE, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Sep 1, 2024
Friendly staff.
Comfortable bef
Simone
Simone, 3-night trip
Verified Wotif guest review
8/10 Very good
Aug 25, 2024
Clean quiet and staff friendly
jackson
jackson, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 23, 2024
Greg
Greg, 2-night trip
Verified Wotif guest review
2/10 Poor
Aug 22, 2024
Scott
Scott, 3-night trip
Verified Wotif guest review
8/10 Very good
Aug 21, 2024
Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.