Jasper Information Centre National Historic Site - 11 min walk
Patricia Lake - 6 min drive
Pyramid Lake - 7 min drive
Fairmont Jasper Park Lodge Golf Course - 8 min drive
Jasper National Park - 24 min drive
Getting around
Jasper Station - 13 min walk
Restaurants
Earl's Restaurant - 12 min walk
Bear's Paw Bakery - 9 min walk
Jasper Brewing Co - 16 min walk
BeaverTails - 14 min walk
Sunhouse Cafe - 14 min walk
About this property
Jasper Inn & Suites by INNhotels
Jasper Inn & Suites by INNhotels is a great choice for a stay in Jasper. Guests can take a dip in the indoor pool or grab a bite to eat at The Inn Grill, which serves breakfast and dinner. Other highlights include a spa tub, a sauna, and a steam room. Fellow travelers say great things about the pool and helpful staff.
Languages
Chinese (Mandarin), English, Filipino, French, German, Hindi, Spanish, Ukrainian
At a glance
Hotel size
144 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking limited
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Traveling with children
Children's pool
Children's menu
What to do
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Skiing nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
An indoor pool
Bicycle parking
Spa tub
Sauna
Steam room
Humane treatment of captive wild animals
Comprehensive food waste policy
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Recycling
Special features
Dining
The Inn Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Fees & policies
Renovations and closures
The following facilities are closed on Sunday and Monday:
Dining venue(s)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Jasper Inn
Jasper Inn Suites
Jasper Inn Suites
Jasper & Suites By Innhotels
Jasper Inn Suites by Sunrise
Jasper Inn & Suites by INNhotels Hotel
Jasper Inn & Suites by INNhotels Jasper
Jasper Inn & Suites by INNhotels Hotel Jasper
Frequently asked questions
Does Jasper Inn & Suites by INNhotels offer free cancellation for a full refund?
Yes, Jasper Inn & Suites by INNhotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jasper Inn & Suites by INNhotels?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Jasper Inn & Suites by INNhotels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Jasper Inn & Suites by INNhotels?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Jasper Inn & Suites by INNhotels?
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Check-out time is 11:00 AM.
What is there to do at Jasper Inn & Suites by INNhotels and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Jasper Inn & Suites by INNhotels also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Jasper Inn & Suites by INNhotels?
Yes, there's an onsite restaurant, The Inn Grill.
What's the area around Jasper Inn & Suites by INNhotels like?
Jasper Inn & Suites by INNhotels is a short 8-minute walk from Jasper Activity Centre and 11 minutes' walk from Jasper Information Centre National Historic Site. Travelers say the area is walkable and ideal for skiing.
Jasper Inn & Suites by INNhotels Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Jan 2025
Monique
Monique, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Carolyn
Carolyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Coulter
Coulter, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Oct 2024
This property is doing well in terms of starting up again after the Jasper fire disaster. We were comfortable and the personnel were good to deal with. In hot conditions, this property could be quite uncomfortable (no a/c), but that wasn’t applicable during our stay. The pool and the dining room are still not open, but that will change in the near future.
Stephen
Stephen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Nice, clean rooms. Loved the jet tub.
Byron
Byron, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Quiet, beautiful, clean!
Teddy
Teddy, 1-night trip
Verified Expedia guest review
6/10 Good
14 Oct 2024
1). Dirty carpets. 2) Fridge not working properly, asked to put medically required insulin into main fridge of hotel, told no - would have to move rooms to get a working fridge (after all unpacked etc). Not acceptable service! Other than the above two points, stay was ok but won’t stay again specifically because of point #2.
Susan
Susan, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Sep 2024
Anna
Anna, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Sep 2024
Laura
Laura, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Klint
Klint, 3-night trip
Verified Expedia guest review
6/10 Good
30 Jul 2024
It is hot and no AC in the suite
Swimming pool and hot tub is not working
Thanhkhoi
Thanhkhoi, 1-night family trip
Verified Expedia guest review
4/10 Fair
29 Jul 2024
I called Hotel.com where I did my reservation but I just got the run around. When I was in Lake Louise Banff on my way to Jasper I was told that the whole town was evacuated due to the massive fire and we could not get in to Jasper. I called the hotel for more than an hour but I did not get an answer maybe because they are close and evacuated. I called Hotel .com that I need to cancel not that i intend to cancel but the whole town is on fire and seems they dont know the situation and was told that I will not not get the 100% refund.
Severina
Severina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Nataliia
Nataliia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
George
George, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Jul 2024
We had no chances to enjoy it. The wildfire cause as to evacuates after arrival. They charge us the full amount during check-in. No refund made on request. No response back from the property owners.
Yuriy
Yuriy, 3-night family trip
Verified Expedia guest review
2/10 Poor
26 Jul 2024
We had no chances to enjoy it. The wildfire cause as to evacuates after arrival. They charge us the full amount during check-in. No refund made on request. No response back from the property owners.
Yuriy
Yuriy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Spacious rooms and well maintained property
Likhita
Likhita, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Jul 2024
large loft room with kitchenette and balcony. rooms are a bit dated. having the pool and jacuzzi onsite was night but it bleeched the color out of my bathing suit. walkable to downtown jasper
Emily
Emily, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Quaint chalet style room with kitchenette and balcony. Pool access and gorgeous view. Kids loved it. Highly recommend
Crista
Crista, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 Jul 2024
Yeshwant
Yeshwant, 1-night trip
Verified Expedia guest review
8/10 Very good
23 Jul 2024
Really enjoyed the pool and hot tub. Loved our room with living/kitchen area at the front and bedroom at back. We did experience some loud rushing water sounds in pipes in the outside wall (end unit) at the head of our bed. We did communicate that to the staff upon checkout.
Would definitely stay again just maybe not the end room.
Bruce
Bruce, 4-night trip
Verified Expedia guest review
8/10 Very good
23 Jul 2024
Nice place to live in Jasper
Haroon
Haroon, 1-night trip
Verified Expedia guest review
2/10 Poor
23 Jul 2024
Disappointed for the cost of roomand qhat we got.
Was not widely advertised well enough that there was no AC in rooms. Our self's along with multiple other couples checking in before us were caught of gaurd in the 38 degree weather. The pool was the only source in order for anyone to cool down, it was broken with no time line on getting fixed. We were reassured that we could get a fan for our room, requested 1 twice and never did receive one. 1 fan that was in room was plugged in at a distance that did not work for cooling our self's down. We did try to move it. But other plug-in's did not work.