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All properties in Niagara Falls, New York, United States of America
1 room, 2 adults

Quality Hotel & Suites At The Falls, Niagara Falls

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
240 1st Street, Niagara Falls, NY, 14303, United States of America

Hotel with indoor pool, near Old Falls Street
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The property was old, walls seemed paper thin, breakfast was terrible. We had no hot…Mar. 12, 2020
  • Great hotel good distance to casino and other food and bar areas Mar. 2, 2020

Quality Hotel & Suites At The Falls, Niagara Falls

from $67 CAD
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking

What’s around Quality Hotel & Suites At The Falls, Niagara Falls

Landmarks

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 3 min walk
  • Cave of the Winds - 13 min walk
  • Old Falls Street - 1 min walk
  • Niagara Adventure Theater - 2 min walk
  • Conference Center Niagara Falls - 2 min walk
  • Niagara Wax Museum of History - 5 min walk
  • Niagara Wedding Chapel - 6 min walk

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 7 min drive
  • Niagara Falls Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-7 AM
  • Check-out time is 11 AM
  • Express check-out
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site (limited)

  • Free nearby parking

  • RV/bus/truck parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Spa tub
  • Golfing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • One meeting room 1
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.

Papa John's - This restaurant specializes in American cuisine. Open daily.

Quality Hotel & Suites At The Falls, Niagara Falls’s small print

Also known as

  • Quality Falls Niagara Falls
  • Quality & Suites At The Falls
  • Quality Hotel And Suites At The Falls
  • Quality Hotel & Suites At The Falls Hotel
  • Quality Hotel & Suites At The Falls Niagara Falls
  • Quality Hotel & Suites At The Falls Hotel Niagara Falls

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • 7 percent destination fee will be charged
    • Resort fee: USD 9.95 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Business center/computer access
    • Newspaper
    • Faxes
    • In-room coffee
    • Concierge/valet service
    • Housekeeping
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Rollaway beds are available for USD 20.0 per night

    Safes in guestrooms can be used for USD 1.50 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Quality Hotel & Suites At The Falls, Niagara Falls

    • Does Quality Hotel & Suites At The Falls offer free cancellation for a full refund?
      Yes, Quality Hotel & Suites At The Falls does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Quality Hotel & Suites At The Falls?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Quality Hotel & Suites At The Falls?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Quality Hotel & Suites At The Falls?
      Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Quality Hotel & Suites At The Falls?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Quality Hotel & Suites At The Falls?
      You can check in from 4 PM to 7 AM. Check-out time is 11 AM.
    • Are there restaurants at or near Quality Hotel & Suites At The Falls?
      Yes, there's an onsite restaurant. Nearby restaurants include Watermark Restaurant (2.1 mi), Brasa Brazilian Steakhouse (2.2 mi), and My Cousin Vinny's (2.2 mi).
    • What is there to do near Quality Hotel & Suites At The Falls?
      Recommended spots to visit include Old Falls Street (1-min walk) and Niagara Adventure Theater (2-min walk), along with Conference Center Niagara Falls (2-min walk) and Seneca Niagara Resort & Casino (3-min walk).

    Recent reviews

    Good 7.0 From 758 reviews

    Very Good 8.0
    Hockey Tournament
    Washroom was in rough shape. Walls stained and wall paper coming off.
    Jeff, ca2 night trip with friends
    Good 6.0
    Comfortable, but not perfect.
    The room was clean and comfortable. The bathroom and sink area was very small and there was no room for personal items when it came time to put on make-up or do my hair. I thought being so close to the elevators would keep me up, since we could hear it whenever someone came off of it, but I slept very well as the bed was comfortable. My mother was in a Handicapped room, as per our request, but was quite a way down the hall, and not adjoining, as requested. Her room had bars for the bathtub and shower, but nothing to assist her on the toilet. Also, the automatic door opener did not work, and since the door was very heavy, it was difficult for her to get through with her walker without my assistance. Overall, the hotel was acceptable, since we were only there for one night.
    ca1 night trip
    Good 6.0
    Smelly room
    The first night we checked in, its in the 3rd floor the hallway was so smelly like cigarette then in our room, have a bad smell too , the pillow smells like shit, it’s like didn’t change for a week so we sleep without pillow, request the next morning . The breakfast was not so bad , typical egg, sausage, waffles, etc...price of the hotel was fair. Location was very good.
    Criselda, ca2 night family trip
    Very Good 8.0
    Nice Location and Service
    Good service. Front desk service was great. And even it’s not a 5 star place, is close to everything at the Falls and is comfortable enough for a little vacation.
    ca2 night family trip
    Very Good 8.0
    pool and papa johns
    the pool is absolutely freezing and so is the floor in there. Im sure it wouldnt hurt to put some heat on Also it says you have a restaurant. What a joke. Everybody walks in from the street to line up and order pizza.
    Sqndy, ca1 night family trip
    Poor 2.0
    Bad experience at Quality Hotel & Suites
    No hot water in the shower, noisy heater, telephone out of order in the room. No one at reception desk all the times, poor management in the breakfast restaurant and and also it is not a equal friendly restaurant (use disposable cutlery and plates).
    Sunny, ca1 night family trip
    Poor 2.0
    just a dump
    Donna, ca1 night trip
    Good 6.0
    Hotel is currently undergoing some much needed renovations
    ca1 night trip
    Exceptional 10.0
    Good experience
    Everything was good. Hotel has seen better days but it was clean and comfortable. It had a humidor in the hotel so you could buy cigars and such. Staff was great. Did not partake in the breakfast, we opted to take a drive to Cracker Barrel. Overall, a good experience! Beds were comfortable and I liked the fact that you had to enter your key card on the elevator to press the button. Added security which I appreciated. The general area was safe to walk around but surrounding neighborhoods were less than desirable. You can walk to the casino from this hotel with no problems
    Shannon, ca1 night trip with friends
    Exceptional 10.0
    Excellent
    I just want to thank the hotel staff. excellent service. very good breakfast, good cleaning, excellent location. We will definitely go back . Thank you
    Maria, ca4 night family trip

    Quality Hotel & Suites At The Falls, Niagara Falls

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