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Canopy by Hilton Charlotte Southpark, Charlotte

3.5-star hotel with restaurant, near SouthPark Mall

  • Free WiFi and free parking
From
$159 CAD

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Suite, 1 Bedroom, Accessible (Hearing) - Living Area
  • Living Room
  • Terrace/Patio
Terrace/Patio. Image 1 of 78
1 / 78Terrace/Patio
4905 Barclay Downs Drive, Charlotte, 28210, NC, United States of America
9.4.Exceptional.
  • Great hotel, seemed very new. It was an excellent value for the price.

    Jul. 6, 2021

  • This was an excellent hotel! Clayton was very helpful and took care of our requests…

    Jul. 5, 2021

See all 177 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests

Guests rated location

Quiet
Safe
Shopping
Convenient
Easy parking
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Valet parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In SouthPark
  • SouthPark Mall - 16 min walk
  • Phillips Place - 18 min walk
  • Park Road Park - 19 min walk
  • Queens University of Charlotte - 3.5 mi / 5.6 km
  • Carolinas Medical Center - 4.6 mi / 7.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Suite, 1 Bedroom
  • Room, 1 King Bed, Accessible (Hearing)
  • Suite, 1 Bedroom, Accessible (Hearing)
  • Premium Room, 1 King Bed
  • Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
  • Premium Room, 2 Queen Beds
  • Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
  • Premium Room, 1 King Bed, Balcony
  • Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
  • Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Premium Suite, 1 Bedroom

What’s around

Landmarks

  • In SouthPark
  • SouthPark Mall - 16 min walk
  • Phillips Place - 18 min walk
  • Park Road Park - 19 min walk
  • Queens University of Charlotte - 3.5 mi / 5.6 km
  • Carolinas Medical Center - 4.6 mi / 7.4 km
  • Billy Graham Library - 5.4 mi / 8.6 km
  • Spectrum Center - 6.3 mi / 10.1 km
  • Charlotte Convention Center - 9.2 mi / 14.9 km
  • Bojangles' Coliseum - 6.4 mi / 10.3 km
  • Ovens Auditorium - 8.5 mi / 13.7 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 19 min drive
  • Concord, NC (USA-Concord Regional) - 35 min drive
  • Charlotte Station - 13 min drive
map
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4905 Barclay Downs Drive, Charlotte, 28210, NC, United States of America

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 75 lbs

Internet

  • Free wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (fees apply)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Health club

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836

Services

  • 24-hour front desk

Facilities

  • Elevator
  • Safe-deposit box at front desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Canopy by Hilton Charlotte Southpark Hotel
  • Canopy by Hilton Charlotte Southpark Charlotte
  • Canopy by Hilton Charlotte Southpark Hotel Charlotte

Optional extras

Valet parking is available for an extra charge

Breakfast costs between USD 10.00 and USD 50.00 for adults, and USD 10.00 and USD 50.00 for children (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Temperature checks are available to guests and masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Pet deposit: USD 50.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Canopy by Hilton Charlotte Southpark does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per pet, per stay, and there's also a deposit of USD 50.00. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Del Frisco's (4-min walk), McCormick & Schmick’s (10-min walk), and The Original Pancake House (10-min walk).
  • Maintain your daily exercise routine at the health club.
9.4.Exceptional.
  • 4.0.Fair

    2/5 stars for a hotel.

    So a few things wrong with this place. The first was the breakfast on the description it says it offers a free breakfast then when reserving it told me you have to pay which was fine. Once you get there however you realize that you have to pay for each individual item you want for breakfast and you get a voucher for money for the food. I love a good hotel breakfast buffet its the only time I get to indulge in such a heavy and unhealthy breakfast but with this place I barely got anything, the voucher they give you can barely get you anything on the menu. Second, my air conditioner in my first room was messed up the room would not cool down and would only stay above 73 degrees. Once I told them about it and they checked on it all they did was give me another room that was two stories above my current room nothing else. (Mind you they didn't check it until the next day).

    Umair, 2 night trip, Jun. 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good property, poor check in experience

    The check in process was odd and not welcoming. The people are very friendly but their service is off. I was told that I had to wait 5-10 minutes to check in because of a computer being looked at. My friend, who checked in a few hours after me, also had trouble finding someone to check him in. Again, pleasant people but not an efficient or welcoming check in.

    1 night trip, Jun. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First Class

    Professional staff at check in and check out, swift and easy. Room immaculate. Cant comment on bar or restaurant, but the double expresso i ordered was awful, had to throw it out. Nevertheless i would defintely recommend this place to family and i do plan to return.

    Kevin, 1 night trip, Jun. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Eco-fiendly

    Everything was fantastic except the provided soap and shampoo. I mean really? If that's the worst thing to complain about then it's a pretty good place, but cmon. This eco-friendly thing can be a bit much. The soap I guess is supposed to be vegetable based which is fine but it smelled like rancid vegetable oil. Why would I want to rub that all over my body? Probably just a bad batch but maybe pack your own just in case ;)

    1 night family trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Great hotel. Friendly staff, clean room. Walking to distance to shopping and food but still felt calm and relatively secluded. Definitely will book again.

    1 night family trip, May 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    We didn’t think we had to explain it to you

    Booked and paid through hotels.com including breakfast but charged again during check-in. I called to correct the mistake and given a credit much less than what I should have got. Called again to understand what happened and was told that I would not get full credit because of the rate that hotels.com pays the hotel for the room. I pushed back and told them they can’t charge me more than what I booked it for. Them they changed the story and said we spent more than the”voucher” during breakfast and that’s why we didn’t get full credit. I said I would understand if that’s the case but we don’t know anything about a voucher and it wasn’t explained to us during check in. He said “we didn’t think we had to explain it to you.”

    Can, 1 night trip, Apr. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The restaurant downstairs

    2 night romance trip, Apr. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Boutique Hotel in a Great Location!

    This was my first time staying at the Canopy hotel. I loved the atmosphere, style of furniture, room was spacious, comfortable and the bed & pillows were fantastic. The restaurant was also very good. From breakfast & coffee on the run to a delicious unique dining experience. I recommend trying "the butcher's cut", homemade soups and salads!

    Lynn, 4 night business trip, Apr. 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Front desk is always nice and inviting. Unfortunately my only issue with my stay is that my room had no hot water.

    1 night romance trip, Apr. 18, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I need my $12 back they were booked

    2 night romance trip, Apr. 17, 2021

    Verified Expedia guest review

See all 177 reviews