10/10 Exceptional
Staff was friendly, room was spacious and clean. Location is close to a parking garage and a lot of good restaurants
Nichole
Nichole, 1-night trip
The Willows Hotel
Boutique hotel within easy reach of Lake Michigan
With its boutique charm, The Willows Hotel welcomes you to a cozy retreat near Lake Michigan. Relax by the lobby fireplace or stay connected with in-room WiFi; enjoy concierge services and luggage storage for a seamless experience.
VIP AccessVery good
Popular amenities
- Free WiFi
- Air conditioning
- Gym
- 24/7 front desk
- Non-smoking
Main amenities (9)
- Housekeeping (on request)
- Near the beach
- 24-hour front desk
- Coffee/tea in a common area
- Lobby fireplace
- Front-desk safe
- Vending machine
- Concierge services
- Luggage storage
Feel at home (6)
- Refrigerator
- Private bathroom
- Television
- Blackout drapes/curtains
- Elevator
- Minibar
Room options
Check availability for these dates
Showing 5 of 5 rooms
Deluxe Room, 2 Queen Beds
Wonderful
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
- 30 sq m
- Sleeps 4
- 2 Queen Beds
Executive Room, 1 King Bed
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
- 33 sq m
- Sleeps 2
- 1 King Bed
Junior Suite, 1 King Bed
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
- 37 sq m
- Sleeps 2
- 1 King Bed
Room, 1 Queen Bed (Small)
Good
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
- 23 sq m
- Sleeps 2
- 1 Queen Bed
Standard Room, 1 Queen Bed
Very good
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
- 28 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
555 W Surf St, Chicago, IL, 60657
About this property
The Willows Hotel
The Willows Hotel puts you just a 5-minute drive from Lake Michigan and Wrigley Field. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. This boutique hotel is also just a 5-minute drive from Michigan Avenue and State Street. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Diversy Station is 11 minutes and Wellington Station is 12 minutes.
At a glance
Property amenities
Room amenities
Frequently asked questions
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The Willows Hotel Reviews
Very good
8.6
Cleanliness
10
Location
8.8
Staff & service
7.8
Property conditions & facilities
What guests liked
- The property is located in a wonderful area with plenty of great restaurants within walking distance. (16 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationRestaurantBedParkingBathroomLobbyNeighborhoodsCoffee10/10 Exceptional
Staff was nice and a great location
Drew
Drew, 1-night trip
10/10 Exceptional
Small quaint hotel in nice area with shops and restaurants.
Patricia
Patricia, 2-night trip
10/10 Exceptional
The room was a great size and very clean. The downstairs is gorgeous as well, and it feels like a very safe hotel with the double locks! We had a very nice stay here.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Great place
Lane
Lane, 1-night trip
10/10 Exceptional
Center of many thing to do & parking was convenient
Kelton
Kelton, 1-night trip
8/10 Very good
Nice Stay!
Robert
Robert, 2-night trip
10/10 Exceptional
Clean room | Staff | Shops nearby
Nikhil
Nikhil, 2-night trip
8/10 Very good
Stayed here multiple times. Great neighborhood.
Justin
Justin, 1-night trip
10/10 Exceptional
A hidden gem. Great location, great place to stay!
Lloyd
Lloyd, 2-night trip
10/10 Exceptional
Everything was great, good nearby parking, easy check in, no issues, very safe area
Joel
Joel, 1-night trip
10/10 Exceptional
Friendly staff and very clean rooms.
Eric
Eric, 1-night trip
10/10 Exceptional
The hotel is a bit older, but the room was very nice and clean! In the BEST location. It was very convenient to walk around -- many food places and stores (CVS, target).
Chloe
Chloe, 1-night trip
10/10 Exceptional
The hotel was very comfortable - especially liked the robes!
Susan
Susan, 1-night trip
10/10 Exceptional
Very clean, staff was super nice and the beds are big and comfy. The water pressure of the shower is literally perfect as well. I will definitely come back here in the future if I'm ever in Chicago.
Suadi
Suadi, 2-night trip
10/10 Exceptional
Great stay
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
We stay there when in Chicago for Cubs games. Great neighborhood, good access to running area, and easy walk to Wrigley Field.
John
John, 2-night trip
10/10 Exceptional
The hotel was nice. The parking was safe and just across the street and very easy to navigate. There were plenty of eating options in the surrounding areas.
John
John, 1-night trip
10/10 Exceptional
staff was welcoming and accommodating.
Robert
Robert, 1-night trip
10/10 Exceptional
Great location and clean
Susan
Susan, 3-night trip
10/10 Exceptional
Nice room. Great location.
Stephen
Stephen, 1-night trip
8/10 Very good
Quiet and safe neighborhood.
Lori
Lori, 1-night trip
10/10 Exceptional
We found our new Hotel while in Chicago. Front desk attendant very helpful and friendly. Quiet, clean and very charming.
Ann
Ann, 1-night trip
10/10 Exceptional
Room was nicely sized and very clean. Staff was attentive and friendly. Check in and out was simple. Would stay again.
Peter
Peter, 1-night trip
10/10 Exceptional
Awesome in all areas,,,ESPECIALLY in office staff.
Kenneth
Kenneth, 3-night trip
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