10/10 Exceptional
Friendly Staff, Great location!
Rose
Rose, 1-night trip
The Willows Hotel
Boutique hotel within easy reach of Lake Michigan
Choose dates to view prices
With its boutique charm, The Willows Hotel welcomes you to a cozy retreat near Lake Michigan. Relax by the lobby fireplace or stay connected with in-room WiFi; enjoy concierge services and luggage storage for a seamless experience.
VIP Access8.4
Very good
Popular amenities
- Free WiFi
- Air conditioning
- Gym
- 24/7 front desk
- Non-smoking
Main amenities (9)
- Housekeeping (on request)
- Near the beach
- 24-hour front desk
- Coffee/tea in a common area
- Lobby fireplace
- Front-desk safe
- Vending machine
- Concierge services
- Luggage storage
Feel at home (6)
- Refrigerator
- Private bathroom
- Television
- Blackout drapes/curtains
- Elevator
- Minibar
CA $136
CA $160 total
includes taxes & fees
Apr 8 - Apr 9
Room options
Showing 5 of 5 rooms
Deluxe Room, 2 Queen Beds
9.0Wonderful
8 reviews
- 30 sq m
- Sleeps 4
- 2 Queen Beds
Executive Room, 1 King Bed
10.0Exceptional
1 review
- 33 sq m
- Sleeps 2
- 1 King Bed
Junior Suite, 1 King Bed
- 37 sq m
- Sleeps 2
- 1 King Bed
Room, 1 Queen Bed (Small)
7.8Good
10 reviews
- 23 sq m
- Sleeps 2
- 1 Queen Bed
Standard Room, 1 Queen Bed
8.4Very good
5 reviews
- 28 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
555 W Surf St, Chicago, IL, 60657
What's nearby
- Lincoln Park - 5 min walk - 0.5 km
- Vic Theatre - 14 min walk - 1.3 km
- DePaul University-Lincoln Park - 16 min walk - 1.4 km
- Lincoln Park Zoo - 19 min walk - 1.6 km
- Wrigley Field - 3 min drive - 2.2 km
Getting around
- Chicago O'Hare Intl. Airport (ORD) - 48 min drive
- Chicago Midway Airport (MDW) - 49 min drive
- Chicago, IL (PWK-Chicago Executive) - 56 min drive
- Chicago Clybourn Station - 4 min drive
- Chicago Ravenswood Station - 6 min drive
- Millennium Station - 7 min drive
- Diversy Station - 11 min walk
- Wellington Station - 12 min walk
- Belmont Station (Red Line) - 15 min walk
Restaurants
- Starbucks - 3 min walk
- Le Petit Marcel - 3 min walk
- Chipotle Mexican Grill - 2 min walk
- The Crepe Shop - 3 min walk
- Stan's Donuts & Coffee - 3 min walk
About this property
The Willows Hotel
The Willows Hotel puts you just a 5-minute drive from Lake Michigan and Wrigley Field. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. This boutique hotel is also just a 5-minute drive from Michigan Avenue and Chicago History Museum. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Diversy Station is 11 minutes and Wellington Station is 12 minutes.
At a glance
Hotel size
- 55 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 21
- Check-out time is 11 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Offsite parking within 300 ft (USD 26 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- Coffee/tea in a common area
What to do
- Beach nearby
- Free use of nearby fitness center
- Golfing nearby
- Hiking/biking trails nearby
- Sailing nearby
Services
- 24-hour front desk
- Concierge services
- Luggage storage
Facilities
- 1 building/tower
- Built in 1906
- Safe-deposit box at front desk
- Fireplace in lobby
Accessibility
- Elevator
Room amenities
Be entertained
- Flat-screen television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Bathrobes
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi (speed of 25+ Mbps)
- Free local calls
Food and drink
- Refrigerator
More
- Housekeeping on request
Fees & policies
Parking
- Parking is available nearby and costs USD 26 per day (300 ft away)
Policies
Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago
Frequently asked questions
Does The Willows Hotel offer free cancellation for a full refund?
Yes, The Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Willows Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at The Willows Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at The Willows Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (6-min drive) and Rivers Casino (19-min drive) are both nearby.
What is there to do at The Willows Hotel and nearby?
Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course.
What's the area around The Willows Hotel like?
The Willows Hotel is a short 12-minute walk from Lake Michigan and 6 minutes' walk from Lincoln Park. The local area is walkable and popular for its beaches.
Have a question?
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The Willows Hotel Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.4
Amenities
8.8
Staff & service
8.0
Property conditions & facilities
What guests liked
- The property is located in a wonderful area with plenty of great restaurants within walking distance. (16 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationRestaurantBedParkingBathroomLobbyNeighborhoodsBuilding8/10 Very good
Staff was great, rooms were clean. Walls are very thin.
Steve
Steve, 3-night trip
8/10 Very good
Cute hotel, but fairly noisy (radiators and squeaky floors), as it is an older property.
Water and coffee available in the lobby, but no coffee/tea machine in the rooms.
Many places to eat/drink nearby.
Parking is on the roof of a building at the end of the street.$25/day.
Rebecca
Rebecca, 3-night trip
10/10 Exceptional
Staff was friendly, room was spacious and clean. Location is close to a parking garage and a lot of good restaurants
Nichole
Nichole, 1-night trip
10/10 Exceptional
Clean. Friendly staff. Great location
Sheila
Sheila, 2-night trip
8/10 Very good
Staff was very nice and room was clean
Katie
Katie, 1-night trip
10/10 Exceptional
Clean room, great location, liked the mini bar and snacks in room
Margaret
Margaret, 2-night trip
10/10 Exceptional
Staff was nice and a great location
Drew
Drew, 1-night trip
10/10 Exceptional
Such a lovely location, proximity to parking and restaurants and cozy lobby.
Lauren
Lauren, 1-night trip
10/10 Exceptional
A charming older hotel.
Kathy
Kathy, 5-night trip
10/10 Exceptional
Staff was extremely helpful and pleasant.
Michelle
Michelle, 1-night trip
10/10 Exceptional
Clean room. Very cozy and quaint lobby area. The staff were very accommodating and friendly. It was in a perfect location, within walking distance to everything we needed.
Maria
Maria, 1-night trip
10/10 Exceptional
Small quaint hotel in nice area with shops and restaurants.
Patricia
Patricia, 2-night trip
10/10 Exceptional
Great place
Lane
Lane, 1-night trip
10/10 Exceptional
The room was a great size and very clean. The downstairs is gorgeous as well, and it feels like a very safe hotel with the double locks! We had a very nice stay here.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Perfect location. Love the neighborhood
Brian
Brian, 1-night trip
10/10 Exceptional
Center of many thing to do & parking was convenient
Kelton
Kelton, 1-night trip
8/10 Very good
Nice Stay!
Robert
Robert, 2-night trip
10/10 Exceptional
Clean room | Staff | Shops nearby
Nikhil
Nikhil, 2-night trip
8/10 Very good
Stayed here multiple times. Great neighborhood.
Justin
Justin, 1-night trip
10/10 Exceptional
A hidden gem. Great location, great place to stay!
Lloyd
Lloyd, 2-night trip
8/10 Very good
Clean room. Very small, older, but cozy. Location was amazing. Actually the location was the best part. Lots of restaurants , shops… Very charming hotel with character. Kind of higher priced but definitely would stay here again. Friendly staff as well!
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Friendly staff and very clean rooms.
Eric
Eric, 1-night trip
10/10 Exceptional
Everything was great, good nearby parking, easy check in, no issues, very safe area
Joel
Joel, 1-night trip
8/10 Very good
It was quiet! We enjoyed seeing a familiar face at the Desk throughout the weekend! It seemed as if one young lady was always there.
Staff was very Courteous!
Rooms and lobby were very clean.
Dawn
Dawn, 2-night trip
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