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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sheraton On The Falls Hotel, Niagara Falls

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with water park, near Oakes Garden Theatre
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Sheraton On The Falls Hotel, Niagara Falls

from $109 CAD
  • Room, 2 Queen Beds, No View
  • Room, 1 Queen Bed, No View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, City View
  • Room, 2 Queen Beds, View
  • Room, 1 Queen Bed, View (Partial Falls View)
  • Room, 2 Queen Beds, View (American Falls View)
  • Room, 2 Queen Beds, View (Falls View)
  • Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, View (Falls View, High Floor)
  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

What’s around Sheraton On The Falls Hotel, Niagara Falls

Landmarks

  • Heart of Niagara Falls
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 8 min walk
  • Oakes Garden Theatre - 2 min walk
  • Crystal Caves - 4 min walk
  • Horseshoe Falls - 1.2 mi / 1.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 9 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Golfing nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel, Niagara Falls’s small print

Also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls

Policies

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs CAD 35 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Rollaway beds are available for CAD 25.0 per stay

    Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

    WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton On The Falls Hotel, Niagara Falls

    • Is there a pool at Sheraton On The Falls Hotel?
      Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton On The Falls Hotel?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Sheraton On The Falls Hotel?
      Yes. Self parking costs CAD 35 per night. Valet parking costs CAD 55 per night.
    • What are the check-in and check-out times at Sheraton On The Falls Hotel?
      You can check in from 4 PM to midnight. Check-out time is noon.
    • Is there an onsite casino at Sheraton On The Falls Hotel?
      Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
    • What is there to do near Sheraton On The Falls Hotel?
      Recommended spots to visit include Oakes Garden Theatre (2-min walk) and Casino Niagara (3-min walk), along with Crystal Caves (4-min walk) and Fallsview Indoor Waterpark (8-min walk).
    • Are there restaurants at or near Sheraton On The Falls Hotel?
      Yes, there are 3 onsite restaurants. Nearby restaurants include CCSwirls (1-min walk), Fallsview buffet (1-min walk), and Hard Rock Cafe (1-min walk).

    Recent reviews

    Very Good 8.0 From 4,328 reviews

    Very Good 8.0
    Loved the view and outdoor pool. Friendly staff and good service. Only downside was the pullout bed was totally uncomfortable.
    Jennifer, ca1 night family trip
    Very Good 8.0
    July 4th stay
    A coffee maker in the room would make it a little convenient. Room service menu in the room would be nice too. Other than that the stay was very good.
    Scott, ca1 night trip
    Fair 4.0
    sheraton brand takes a hit
    Over rated. Overall hotel is tired and getting run down. Whatever you do don’t get fooled by the photo of their pool.
    Steve, ca2 night trip
    Exceptional 10.0
    Highly recommended stay!
    Had a great time! Everything was good and the Sheraton is so beautiful on the inside! The only hurdle we had was the line up and time to check in but we used it to unload our car and park while we waited. Would definitely go back!
    Sandie, ca1 night trip with friends
    Very Good 8.0
    weekend getaway
    It was very well located, great view. Needs a little bit of updating. Couch and carpet are kind of worn.
    Martine, ca2 night trip
    Fair 4.0
    Disappointing conditions in hotel rooms
    ca1 night trip
    Exceptional 10.0
    Perfect
    Amazing experience. The best part was the view from our room, and the view from the swimming pool. It was our First time at the hotel and the staff was awesome. The only thing I think they should have is washrooms at the swimming pool floor. Besides that, everything was perfect.
    Carolini, ca1 night trip
    Very Good 8.0
    Good but not meeting my expectations!
    We got it over the weekend. We initially had booked it one week earlier but had to shift it. I am not sure why it got 50% more expensive by switching a week while the weather got worse! But anyway, that is not maybe market's issue! Hotel was nice and staff were nice. View was amazing on the falls. One main problem for me was that although we had a big window in the room, but there were so many spiders and insects around the window. There was one giant spider which I could not get rid of and it made me uncomfortable to leave the window open because of that! Not sure why they did not install a net or something that you could optionally put in place for things like this. In addition, the pillows had some dry stains in them. This was more of an issue for my wife but still not the best thing you expect from a Sheraton brand. And last the TV remote was incredibly slow and there was no HDMI or anything to connect laptop. When you go there in COVID era, you expect some form of understanding that you might spend most of your time in the room so a little bit of innovation in services would just make sense! Anyway, it was certainly not a bad experience or stay but I expected more to be honest.
    MOHAMMAD HASSAN, ca1 night trip
    Exceptional 10.0
    Great pool
    The outdoor pool is worth it.
    Roberto, ca1 night family trip
    Poor 2.0
    First off, Check in was horrible. T
    Anuradha, ca1 night trip

    Sheraton On The Falls Hotel, Niagara Falls

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