At Superior Inn Hotel and Conference Centre Thunder Bay, unwind with a soak in the spa tub or get your heart rate up at the gym. Enjoy breakfast, lunch, or dinner with pool views at Lake and Spruce restaurant. With free WiFi, multilingual staff are on hand to help you navigate your stay.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Bar
Pet-friendly
Non-smoking
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Fitness center
Children's pool
Hot tub
Waterslide
Room service
Conference center
Meeting rooms
24-hour front desk
ATM/banking services
For families (6)
Children stay free
Free cribs/infant beds
Children's pool
Microwave
Private bathroom
Premium TV channels
The current price is CA $140
CA $140
CA $166 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Junior Suite, 1 King Bed with Sofa bed
Junior Suite, 1 King Bed with Sofa bed
Highlights
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
28 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View
Standard Room, 2 Queen Beds, Bathtub, Pool View
Highlights
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
26.4 sq m
Sleeps 5
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
26 sq m
Sleeps 5
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Pool View
Standard Room, 2 Queen Beds, Pool View
Highlights
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 5
2 Queen Beds
View all photos for Superior Room, 2 Queen Beds, Poolside
Thunder Bay Regional Health Sciences Centre - 6 min drive
Intercity Shopping Centre - 6 min drive
Fort William Historical Park - 10 min drive
Lakehead University - 10 min drive
Getting around
Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive
Restaurants
Tim Hortons - 3 min drive
McDonald's - 10 min walk
Tim Hortons - 19 min walk
Little Caesars Pizza - 1 min walk
Cheer's the Village Pub - 3 min drive
About this property
Superior Inn Hotel and Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay puts you just a 5-minute drive from Lake Superior. Guests can take a dip in the indoor pool or grab a bite to eat at Lake and Spruce, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a hot tub. Fellow travelers love the helpful staff.
Languages
English, French
At a glance
Hotel size
181 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Children's menu
What to do
Skiing nearby
Working away
Meeting rooms
Conference center (15070 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1970
ATM/banking
Fitness center
An indoor pool
Hot tub
Waterslide
Banquet hall
Accessibility
Wheelchair accessible
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
37-inch flat-screen TV
Premium cable channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Special features
Dining
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 250.00 per accommodation, per stay
Optional extras
Late check-out can be arranged for an extra charge of CAD 85.00 (subject to availability)
Renovations and closures
The following facilities are closed on Christmas Eve and Christmas Day:
Bar/lounge
Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
Children's pool
Indoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay
Frequently asked questions
Does Superior Inn Hotel and Conference Centre Thunder Bay offer free cancellation for a full refund?
Yes, Superior Inn Hotel and Conference Centre Thunder Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Superior Inn Hotel and Conference Centre Thunder Bay?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Superior Inn Hotel and Conference Centre Thunder Bay?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Superior Inn Hotel and Conference Centre Thunder Bay?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Superior Inn Hotel and Conference Centre Thunder Bay?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 85.00 (subject to availability). Express check-out is available.
Is there an onsite casino at Superior Inn Hotel and Conference Centre Thunder Bay?
No, this hotel doesn't have a casino, but Thunder Bay Community Bingo (6-min drive) and OLG Casino Thunder Bay (9-min drive) are both nearby.
What is there to do at Superior Inn Hotel and Conference Centre Thunder Bay and nearby?
Have fun with nearby winter activities like skiing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Superior Inn Hotel and Conference Centre Thunder Bay also has a waterslide and a fitness center.
Are there restaurants at or near Superior Inn Hotel and Conference Centre Thunder Bay?
Yes, Lake and Spruce offers pool views.
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Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
17 Feb 2025
Could’ve been better
The stay was ok it was the check in that was …awful. The situation could’ve been hadled a millions times better. As the front staff female attendant was very brut to try to understand the situation and explain a solution calmly. Getting pushed aside doesn’t not mean a customer understands and maybe offering options could’ve helped
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2025
Great stay at the superior inn. Nice rooms, friendly staff and a free shuttle service
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Feb 2025
Pool
The pool is not deep enough when ur going down the slide. I scraped my knee on the the bottom of the pool.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Feb 2025
Don't stay here!
Absolutely a mess. To start my room was an hour late being ready. I wasn't notified by email or phone of it being late untill I arrived and was told to come back in a bit as it isn't ready yet. Had to rush to set up my daughter's 3 year old birthday party for 5. Then they closed the kid pool so she was unable to enjoy her time spent during her birthday party. The hot tub was also closed again after our arrival so I wasn't able to enjoy either. Spoke to front desk about the issues that arose during my stay and they were helpful to tell me there is absolutely nothing they can do without a manager on shift that won't be here till Monday for some compensation due to lost use of the pool. I only stayed here for her to have fun in that pool. Later on I wanted to have a shower and bath but AGAIN was UNABLE to because there was no hot water... After another visit to the front desk they again couldn't do anything unfortunately... Apparently there hot water system was overloaded due too them refilling the kiddy pool.... I will never be staying here again. I stayed here a few months past and within 2 hrs of my check in the pool n hot tub got closed for the night. 180$ for a waste of money experience. I appreciate the polite and respectful front desk as this isn't the fault of them but not having a manager on staff is horrible.
Austin
Austin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Great staycation
Great check in, very clean room, staff very friendly
Jody
Jody, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
Punches above its weight
A great and affordable place to stay. A proper hotel quality. This is not a motel or an Inn.
Michel
Michel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Feb 2025
Pamela
Pamela, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
5 Feb 2025
I will start off by stating I normally never write reviews and I am very familiar with hotels as our family owns a motel! We checked in, easy and normal experience and man at the front desk was friendly and welcoming. Room however was not in good condition - the heat was stuck on in our room and was so uncomfortable you couldn't sleep. Towels and bed sheets smelt of cigarettes'. Walls were so paper thin that you could hear everything going on including the screaming matches that continued through out the night from other guests.( That isn't the hotels fault but did add to the less than desirable experience) Toilet did not flush properly. Would not recommend staying here until they take the time to clean rooms properly and ensure all amenities are working properly.
Kayla
Kayla, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 Jan 2025
Rooms are dirty and carpet was disgusting
Ken
Ken, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
4 Jan 2025
Marilyn
Marilyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Kati
Kati, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Dec 2024
Heat was up to max entire stay. Awful sleep. Won’t return
Treena
Treena, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
27 Dec 2024
Not the greatest
The room had no temperature controls and we had to have a fan brought to the room. Had very noisy neighbours that didn’t understand what quiet time meant
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Good but too child friendly for my tastes
Good, just wish there were less children at the pool. Me and my lady friend are adults and it felt weird swimming in a pool of children while all the other adults were just supervising their kids. I know it's not your fault, i just though the pool would be more adult welcoming. Which I now realize was dumb because their was a water slide there.
Liayo
Liayo, 5-night trip
Verified Hotels.com guest review
4/10 Fair
6 Dec 2024
Calder
Calder, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Jeffrey
Jeffrey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
It was a great check in
Louise
Louise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Nov 2024
We been staying here over and over again. Kids love the pools and restaurants are nearby.
bedah
bedah, 2-night family trip
Verified Expedia guest review
2/10 Poor
18 Nov 2024
Hope
Hope, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Good
Doreen
Doreen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Good
Doreen
Doreen, 1-night romance trip
Verified Expedia guest review
2/10 Poor
17 Nov 2024
Hotel did not have a reservation for us, even though I booked it about a week prior. They managed to find us a room but that made the check in a lot longer. The room had 2 sinks in the bathroom, one was completely clogged. The shower doors were off their hinges which made it difficult to take a shower & close the doors properly. A few different outlets didn’t work.
Chantale
Chantale, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2024
👍
Darrell
Darrell, 1-night trip
Verified Expedia guest review
6/10 Good
17 Nov 2024
The heating control was inoperable in the room, and it was a pool side room so the window couldn’t open. The temp was like a sauna all night, complained to front desk and they gave us a box fan. All that did was recirculate the hot air around the room. The beds felt like they were older and needed to be swapped, they should probably get memory foam ones instead of coil spring ones.