Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Relax by the pool after a workout or take advantage of extended parking for longer stays.

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Bar (on property)
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Breakfast area
At Superior Inn Hotel and Conference Centre Thunder Bay, unwind with a soak in the spa tub or get your heart rate up at the gym. Enjoy breakfast, lunch, or dinner with pool views at Lake and Spruce restaurant. With free WiFi, multilingual staff are on hand to help you navigate your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Children's pool
  • Hot tub
  • Waterslide
  • Room service
  • Conference center
  • Meeting rooms
  • 24-hour front desk
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Premium TV channels
The current price is CA $140
CA $166 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Suite, 1 King Bed with Sofa bed

Highlights

Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Bathtub, Pool View

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Poolside

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Business Room, Multiple Beds

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
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About the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5

What's nearby

  • Fort William Gardens - 4 min drive
  • Thunder Bay Regional Health Sciences Centre - 6 min drive
  • Intercity Shopping Centre - 6 min drive
  • Fort William Historical Park - 10 min drive
  • Lakehead University - 10 min drive

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay puts you just a 5-minute drive from Lake Superior. Guests can take a dip in the indoor pool or grab a bite to eat at Lake and Spruce, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a hot tub. Fellow travelers love the helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Children's menu

What to do

  • Skiing nearby

Working away

  • Meeting rooms
  • Conference center (15070 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1970
  • ATM/banking
  • Fitness center
  • An indoor pool
  • Hot tub
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 85.00 (subject to availability)

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Frequently asked questions

Does Superior Inn Hotel and Conference Centre Thunder Bay offer free cancellation for a full refund?

Yes, Superior Inn Hotel and Conference Centre Thunder Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Superior Inn Hotel and Conference Centre Thunder Bay?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Superior Inn Hotel and Conference Centre Thunder Bay?

Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Superior Inn Hotel and Conference Centre Thunder Bay?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 85.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Superior Inn Hotel and Conference Centre Thunder Bay?

No, this hotel doesn't have a casino, but Thunder Bay Community Bingo (6-min drive) and OLG Casino Thunder Bay (9-min drive) are both nearby.

What is there to do at Superior Inn Hotel and Conference Centre Thunder Bay and nearby?

Have fun with nearby winter activities like skiing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Superior Inn Hotel and Conference Centre Thunder Bay also has a waterslide and a fitness center.

Are there restaurants at or near Superior Inn Hotel and Conference Centre Thunder Bay?

Yes, Lake and Spruce offers pool views.

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Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

Could’ve been better
The stay was ok it was the check in that was …awful. The situation could’ve been hadled a millions times better. As the front staff female attendant was very brut to try to understand the situation and explain a solution calmly. Getting pushed aside doesn’t not mean a customer understands and maybe offering options could’ve helped
Kathy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at the superior inn. Nice rooms, friendly staff and a free shuttle service
Robert, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Pool
The pool is not deep enough when ur going down the slide. I scraped my knee on the the bottom of the pool.
Jessica, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't stay here!
Absolutely a mess. To start my room was an hour late being ready. I wasn't notified by email or phone of it being late untill I arrived and was told to come back in a bit as it isn't ready yet. Had to rush to set up my daughter's 3 year old birthday party for 5. Then they closed the kid pool so she was unable to enjoy her time spent during her birthday party. The hot tub was also closed again after our arrival so I wasn't able to enjoy either. Spoke to front desk about the issues that arose during my stay and they were helpful to tell me there is absolutely nothing they can do without a manager on shift that won't be here till Monday for some compensation due to lost use of the pool. I only stayed here for her to have fun in that pool. Later on I wanted to have a shower and bath but AGAIN was UNABLE to because there was no hot water... After another visit to the front desk they again couldn't do anything unfortunately... Apparently there hot water system was overloaded due too them refilling the kiddy pool.... I will never be staying here again. I stayed here a few months past and within 2 hrs of my check in the pool n hot tub got closed for the night. 180$ for a waste of money experience. I appreciate the polite and respectful front desk as this isn't the fault of them but not having a manager on staff is horrible.
Austin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staycation
Great check in, very clean room, staff very friendly
Jody, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Punches above its weight
A great and affordable place to stay. A proper hotel quality. This is not a motel or an Inn.
Michel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pamela, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I will start off by stating I normally never write reviews and I am very familiar with hotels as our family owns a motel! We checked in, easy and normal experience and man at the front desk was friendly and welcoming. Room however was not in good condition - the heat was stuck on in our room and was so uncomfortable you couldn't sleep. Towels and bed sheets smelt of cigarettes'. Walls were so paper thin that you could hear everything going on including the screaming matches that continued through out the night from other guests.( That isn't the hotels fault but did add to the less than desirable experience) Toilet did not flush properly. Would not recommend staying here until they take the time to clean rooms properly and ensure all amenities are working properly.
Kayla, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rooms are dirty and carpet was disgusting
Ken, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Marilyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kati, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Heat was up to max entire stay. Awful sleep. Won’t return
Treena, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the greatest
The room had no temperature controls and we had to have a fan brought to the room. Had very noisy neighbours that didn’t understand what quiet time meant
Stephen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good but too child friendly for my tastes
Good, just wish there were less children at the pool. Me and my lady friend are adults and it felt weird swimming in a pool of children while all the other adults were just supervising their kids. I know it's not your fault, i just though the pool would be more adult welcoming. Which I now realize was dumb because their was a water slide there.
Liayo, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Calder, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jeffrey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great check in
Louise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We been staying here over and over again. Kids love the pools and restaurants are nearby.
bedah, 2-night family trip
Verified Expedia guest review

2/10 Poor

Hope, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Doreen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Doreen, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Hotel did not have a reservation for us, even though I booked it about a week prior. They managed to find us a room but that made the check in a lot longer. The room had 2 sinks in the bathroom, one was completely clogged. The shower doors were off their hinges which made it difficult to take a shower & close the doors properly. A few different outlets didn’t work.
Chantale, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

👍
Darrell, 1-night trip
Verified Expedia guest review

6/10 Good

The heating control was inoperable in the room, and it was a pool side room so the window couldn’t open. The temp was like a sauna all night, complained to front desk and they gave us a box fan. All that did was recirculate the hot air around the room. The beds felt like they were older and needed to be swapped, they should probably get memory foam ones instead of coil spring ones.
Adam, 1-night family trip
Verified Expedia guest review