Amidst the vibrant streets of Shibuya, Shibuya Excel Hotel Tokyu offers a luxurious retreat. Take in the Tokyo Tower views while savoring a meal at one of two on-site restaurants, or unwind with coffee at the cafe. With multilingual staff and luggage storage available, guests appreciate the helpful touches.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
Bar
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
Airport shuttle
24-hour front desk
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Refrigerator
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is CA $235
CA $235
CA $296 total
Jun 1 - Jun 2
Room options
Available filters for rooms
Showing 42 of 42 rooms
View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
What's nearby
Shibuya Crossing - 3 min walk - 0.3 km
National Stadium - 4 min drive - 3.7 km
Tokyo Tower - 5 min drive - 4.6 km
Tokyo Imperial Palace - 5 min drive - 5.8 km
Meiji Jingu Shrine - 7 min drive - 4.1 km
Getting around
Haneda Airport (HND) - 17 min drive
Narita Intl. Airport (NRT) - 70 min drive
Shinsen Station - 8 min walk
Daikan-yama Station - 17 min walk
Harajuku Station - 18 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 18 min walk
Meiji-jingumae 'Harajuku' Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Restaurant Á bientôt - 1 min walk
フォルチェ - 1 min walk
ダイニングバー コーンバレー 渋谷店 - 1 min walk
estacion cafe - 1 min walk
回転寿司 みさき 京王渋谷店 - 2 min walk
About this property
Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also just a 5-minute drive from Yoyogi Park and Roppongi Hills. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.
Languages
English, Japanese
At a glance
DONE
Hotel size
408 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service
Working away
Meeting room
Conference space (108 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)
Parking
Covered self parking costs JPY 3000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
Frequently asked questions
Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self parking costs JPY 3000 per night.
Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 onsite restaurants.
Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.
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Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
View
Restaurant
Bed
Breakfast
Bathroom
Lobby
Train station
What guests liked
The breakfast buffet offered a great selection of options, including Japanese and American fare, and was a highlight of the stay. (29 reviews)
The property is surrounded by numerous dining options, offering a wide range of cuisines within walking distance. (21 reviews)
Airport shuttle service was convenient and easily accessible from the property. (14 reviews)
From real guest reviews summarized by AI.
Reviews
2/10 Poor
May 11, 2025
Location great but not a 4 star hotel
5 stars for location only. This hotel was so outdated and was not giving a 4 star hotel based on the rooms for the price it’s going at.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
May 2, 2025
Justin
Justin, 5-night trip
Verified Hotels.com guest review
8/10 Very good
May 1, 2025
good
great location in Tokyo which is why we chose it.
Breakfast buffet content good but we found it crowded.
cafe on ground floor good but ordering via QR code
Karen
Karen, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2025
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2025
Sylvia
Sylvia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2025
Lisa
Lisa, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 8, 2025
Rooms are dated. Great location for being in the middle of the action
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2025
Leena
Leena, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 4, 2025
Brian
Brian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2025
Good location, clean but decor is looking tired. Wallpaper peeling in one corner, handle on bathroom door was loose. 4 hangers made storage in the wardrobe tricky. Plenty of drawers and desk space. Clean and comfortable bed.
Tracie
Tracie, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2025
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 24, 2025
Perfect stay
Perfect stay, exactly what we wanted. Staying in the heart of Tokyo with an amazing view of Shibuya scramble. Room was clean and hotel staff friendly and helpful, even gave us a zip tie for one of our luggage that the lock was broken on the day we left. We would stay here again for the view, comfort and location for walking to just about anything. Restaurant that is connected is delicious as well!
Tristan
Tristan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2025
Great location to stay
Scot
Scot, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2025
Lara
Lara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 15, 2025
The place is beautiful and clean, I love the fact that is close in everything, And the breakfast is a wonderful add to it. We will come back and here again
jean
jean, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 15, 2025
Lydia
Lydia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2025
Jeffrey
Jeffrey, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2025
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2025
Whalderley
Whalderley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 8, 2025
Theresa
Theresa, 5-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 8, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2025
Reuben
Reuben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 6, 2025
We stayed for 4 nights. Everything was clean and comfortable. Staff were helpful
Close to lots of places to eat.
Wendy
Wendy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2025
Greg
Greg, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2025
Great hotel, great location.
Can't say enough about this hotel. Very clean and comfortable. All the amenities including free water, tea and coffee in the room. Plenty of lighting options and great views of the plaza and scramble square. Located within steps of tons of restaurants, coffee houses and shopping. I would choose the same hotel on a return trip.