Máre St. Clair Hotel, Carolina

This resort puts a resort fee of $28 USD a day. Our room is old and smelly! It is worse than two stars!!! The hallways are disgusting!! The price is definitely too high for this place!!! And despite request to put our family in two nearby rooms, we were separated on different floors!! Will never go back and Expedia is giving false advert for this property!!! Very very disappointed

David, 1 night family trip, Mar. 9, 2019

Verified Expedia guest review

It’s a BROTHEL HOUSE! Now that I have your attention, read this carefully and learn from my mistake! This hotel has changed its name for the last 2 years a couple of times, as the old names name were burned down due to bad reputation. - The standard rooms are worn out to a limit where they are no longer “standard” by any mean! - Cockroach are everywhere! - The carpets are stained and worn out beyond believe! - Mould smell is EVERYWHERE! - AC doesn’t cool down even though it was sat to 64 degrees - AC sounds like an old Impala and will give you headache EVERY morning - Mould is even on the laundry cable above the bathtub which means you can’t hang your clothes inside! - Coffee maker was leaking water and short-circuit the wall outlet (thankfully it was GFSI). - Washroom vanity has permanent stains and looks disgusting House keeping: - they come at 9-9:30am, if you are out of the room, then good they’ll work, otherwise they won’t come back until 3:00pm. - They only do the following: * Fix the beds * Wash the dishes * Empty the garbage. - you get 1-2 towels a day, regardless of your family size, I had to call them EVERYDAY for towels which you have to wait for them about 45 mins. - They do not replenish coffee pods unless you call them! - They do not replenish shampoo/conditioner/soap unless you call them! - The corridor smells disgusting and looks horrible! - The lobby is outdated even though it was recently renovated - The pool will run out of towe

Neo, 8 night family trip, Mar. 8, 2019

Verified Expedia guest review

The hotel is under renovation and we were provided with a room that was at the end of a hallway that smelt really bad from mold/paint/incomplete renos? We had booked a king bed room and got 2 doubles. The room smelt really bad as well. There was mold in the bathroom tub and shower curtain. The pictures posted versus what you get doesnt match. Definitely not worth the $300 for one night we paid.

1 night romance trip, Feb. 3, 2019

Verified Expedia guest review

Main lobby and many parts of this hotel nice. However far too expensive for what you get. At first I was put on the side of the building that was damaged and found my room was being painted. The new room was on the other side of the building. I don't understand why I was not assigned there in the first place. Away from improvements. You have to pay an extra resort fee and what you are getting for this is not explained. One of the perks is the pool which is very cold, and the hot tub is the temperature the pool should be. The other perk is a beach chair which I nearly paid for until I complained and then was told that it was a part of the fee. The hotel is right on the beach but not the best swimming. The room was very musky smelling. The large dressers are out of a rattan that is unusable because of smell and probably adds to musky smell in room. The stoves large burner was not working and stove was not levelled. the pans were very cheap and would quickly burn food. I had issues with my coffee maker and the TV and maintenance did finally rectify the problem. When my safe malfunctioned security was very quick. Excellent view and balcony. Out of the way, but near airport. No hot water. I even went to the change room which is off the underground garage along with the gym (very weird to get to), no hot water there also, even though I was told there would be.

2 night trip, Dec. 6, 2018

Verified Expedia guest review

Content

It was a great stay. The only problem I had was there were no wash clothes in the room when I checked in, it took over 7 phone calls and me going down to the front desk just to get wash clothes sent to my room. Other than that it was a great hotel and stay.

Stanley, 2 night family trip, Jul. 9, 2021

Verified Hotels.com guest review

The hotel property was nasty dirty. Is not like they show on the pictures on the website. I was so mad. It was like a Motel and the hotel was on the side all the way in the back next to a beautiful hotel that is next to it that you think is the same hotel and is not. Please think about staying in this terrible hotel. My room was duty the rug had stains all over the furniture where all everything was duty I have no worlds to describe this negative experience. I have even pictures of the room. When I went to complained no one talk to me about it no only that they didn’t care for me to stay in that room I left so fast they lost not us. We went to a beautiful hotel that is included even breakfast I recommend you the Embassy suite hotel and casino they were so nice and the hotel you have to see it beautiful and cheaper with a beautiful pool and free breakfast. A hotel you want to come back believe what I say please don’t go to that bad smell hotel,

Judith, 6 night romance trip, Mar. 5, 2020

Verified Expedia guest review

The property had us waiting 4 hours after check in time to the point i didn’t even receive the room i paid for. The floor i was on was unfinished blotted painting spots unfinished construction areas terrible hotel

3 night family trip, Mar. 5, 2020

Verified Expedia guest review

Nice, relaxing stay.

Overall we had a very nice stay! The pictures are a bit misleading, but nonetheless, again our trip was amazing! Breakfast varied day to day, the French toast was really yummy! Our room didn’t have the direct beach view that we paid for, but I didn’t make a fuss about it, we had a partial view, and all in all, we were there for the beach, not to view it from the room. Loved that the resort is right on the beach.

Melody, 3 night family trip, Feb. 15, 2020

Verified Hotels.com guest review

The property is located right in the beach. The hotel is being renovated and there are some unattractive features, but it is clear they are working towards improving it all. My only comment is that the staff are not helpful or welcoming. It made navigating the hotel stressful. Overall, it was a fun trip. Our room has a nice patio and easy access to the pool and beach. It was easy to get to places.

Susan, 4 night family trip, Feb. 6, 2020

Verified Expedia guest review

The view was ok, the air conditioner did not work well. Furniture in the room are old along with the rug. Staff were nice and lobby and pool area very nice.

Rose, 3 night romance trip, Jan. 31, 2020

Verified Travelocity guest review