Syracuse Regional Transportation Center - 15 min drive
New York State Fair Station - 17 min drive
Restaurants
Pizza Hut - 3 min drive
McDonald's - 3 min drive
Taco Bell - 3 min drive
Burger King - 4 min drive
Wendy's - 4 min drive
About this property
Hilton Garden Inn Syracuse
Hilton Garden Inn Syracuse puts you within a 15-minute drive of Syracuse University and Destiny USA. Guests can take a dip in the indoor pool or grab a bite to eat at Wild Goose Pub, which serves dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
100 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Facilities
1 building/tower
Built in 2002
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Fireplace in lobby
24-hour fitness center
An indoor pool
Hot tub
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Outdoor furniture
Walkway to water
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Sofa bed
Alarm clock
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Wild Goose Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Frequently asked questions
Does Hilton Garden Inn Syracuse offer free cancellation for a full refund?
Yes, Hilton Garden Inn Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Syracuse?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Syracuse?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Syracuse?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Syracuse?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Syracuse?
No, this hotel doesn't have a casino, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Syracuse and nearby?
Hilton Garden Inn Syracuse has an indoor pool, a 24-hour fitness center, and a hot tub, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Garden Inn Syracuse?
Yes, there's an onsite restaurant, Wild Goose Pub.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
23 Feb 2025
Bradley
Bradley, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Feb 2025
Only issue was I reserved a room with a king bed and pullout sofa and ended up with a king bed and rollaway bed.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Feb 2025
To many mixups and issues. Not the Hilton i know.
Dogs barking all night. Room mixups that made us have to pack up and move to a different room. Then the manager in the morning checking me out when were just trying to speak with him about the breakfast buffet that was not what was advertised. Just not the Hilton Experiance. I will find another hotel in that area as they treated me like I was second class on the morning shift.
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Feb 2025
Gina
Gina, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Jan 2025
KENNETH
KENNETH, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jan 2025
Kathryn
Kathryn, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
10 Jan 2025
Jacuzzi was broke not working moved room same thing no running water in Jacuzzi not working.
Akeela
Akeela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
wendy
wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Daryl
Daryl, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
It was fine. Server in the restaurant certainly could have used a coworker to help.
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2024
Beautiful place. Kids enjoyed the pool and hot tub!! Clean and very friendly!!!
Kristin
Kristin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
Tyler
Tyler, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
.
Timothy
Timothy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Nov 2024
Great property. We will stay again when we visit.
Kari-Ann
Kari-Ann, 2-night trip
Verified Expedia guest review
2/10 Poor
4 Nov 2024
This property charges like a Hilton and performs like a Red Roof Inn. The seating area and hall (junior suite) was painted grey and did not have a single wall decoration. It felt like a jail cell. I found out too late that housekeeping was an every other day activity. The breakfast was a "do it yourself" poorly stocked breakfast bar for $13.95. All of this at a cost of $278/night. This is corporate price gouging if I've ever seen it.
robert
robert, 2-night family trip
Verified Expedia guest review
8/10 Very good
27 Oct 2024
Very friendly, professional hostess.
Tonjia
Tonjia, 1-night trip
Verified Expedia guest review
2/10 Poor
25 Oct 2024
Colby
Colby, 3-night trip
Verified Expedia guest review
8/10 Very good
21 Oct 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Oct 2024
Good stay and everyone very nice but three issues. First, bed frame has metal brackets holding mattress. Cut my leg twice on bracket when I walked close to side of bed to get in. Second, only one elevator at center and stairs at ends of long hallway. Final, no plastic utensils available for food items sold by front desk.
Pauline
Pauline, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Excellent
Angela
Angela, 3-night trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Lack of evening dining on a Sunday was a big negative. Great room, comfortable bed, efficient and friendly front desk staff; very clean and quiet accomodation
Susan Luanne
Susan Luanne, 1-night family trip
Verified Expedia guest review
4/10 Fair
13 Oct 2024
We were given a king-size bed and a pull out sofa bed that already has the old sheets on. I had asked for two queen size beds for a family of three. The coffee pot in the room was out of order. And breakfast was an extra 14 dollars per person