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All properties in Orlando, Florida, United States of America
1 room, 2 adults

Crowne Plaza Orlando Universal, Orlando

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Free WiFi
7800 Universal Boulevard, Orlando, FL, 32819, United States of America

4-star hotel with 2 bars/lounges, near Pointe Orlando
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Bathroom walls very dirty. When checking out I wasn't asked how was my stay also never…Mar. 17, 2020
  • Staff were very helpful and pleasant. I would definitely stay here again.Mar. 17, 2020

Crowne Plaza Orlando Universal, Orlando

from $109 CAD
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Standard Room
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Deluxe Room, 1 King Bed

What’s around Crowne Plaza Orlando Universal, Orlando

Landmarks

  • In Southwest Orlando
  • Pointe Orlando - 29 min walk
  • Orange County Convention Center - 33 min walk
  • Universal CityWalk™ - 37 min walk
  • Orlando International Premium Outlets - 43 min walk
  • Universal’s Islands of Adventure™ - 44 min walk
  • SeaWorld® Orlando - 3 mi / 4.9 km
  • Mall at Millenia - 4.2 mi / 6.7 km

Getting around

  • Orlando Intl. Airport (MCO) - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 26 min drive
  • Orlando Sanford Intl. Airport (SFB) - 40 min drive
  • Orlando Station - 14 min drive
  • Winter Park Station - 22 min drive
  • Kissimmee Station - 30 min drive
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property accepts cash payment only upon check-out.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

  • RV/bus/truck parking *

Offsite

  • Free theme park shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
  • Pool umbrellas
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements Bar and Grille - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Aqua Pool Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered.

Crowne Plaza Orlando Universal, Orlando’s small print

Also known as

  • Crowne Plaza Orlando
  • Universal Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crowne Plaza Orlando Universal Hotel
  • Crowne Plaza Orlando Universal Hotel
  • Crowne Plaza Orlando Universal Orlando
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Hotel
  • Crowne Plaza Universal Hotel Orlando
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza
  • Orlando Crowne Plaza Universal
  • Universal Crowne Plaza

Policies

This property will place an authorization for the total amount of your stay at the time of booking. The authorization may take up to 10 days after departure to be released.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per day

Optional extras

Self parking costs USD 17 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Extended parking costs USD 60.00 per week

Rollaway beds are available for USD 20.0 per night

Full breakfast is offered for an extra charge of USD 19.00 for adults and USD 10.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Orlando Universal, Orlando

  • Does Crowne Plaza Orlando Universal offer free cancellation for a full refund?
    Yes, Crowne Plaza Orlando Universal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Orlando Universal?
    Yes. Self parking costs USD 17 per day. Extended parking costs USD 60.00 per week.
  • Is there a pool at Crowne Plaza Orlando Universal?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Orlando Universal?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Orlando Universal?
    You can check in from 4 PM to 2:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Crowne Plaza Orlando Universal?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include FishBones (6-min walk), Perkins Restaurant & Bakery (8-min walk), and BJ's Restaurant & Brewhouse (9-min walk).
  • What is there to do near Crowne Plaza Orlando Universal?
    Recommended spots to visit include Pointe Orlando (1.5 mi) and Orange County Convention Center (1.7 mi), along with Universal CityWalk™ (1.9 mi) and Orlando International Premium Outlets (2.2 mi).

Recent reviews

Very Good 8.2 From 740 reviews

Very Good 8.0
Check your room size first
The Hotel room was very small for 2 Queen beds and a family of 4. Else location, service was excellent.
Rajinder, ca4 night family trip
Poor 2.0
Extremely Dissapionted!
My family and I arrived in Orlando at 1 o'clock in the morning extremely tired. We did notify the hotel that we were arriving late as they would hold a room for us. We checked in around 2 o'clock in the morning and as we entered our room the carpet was raised off the floor with a carpet drying fan on. (Dehumidifier) and the smell of mildew was so obvious even before you walked through the door. We walked backed down to complain about the conditions and had asked to be put in another room only to find out they had no rooms available for us. Now it's 2:30am and I'm beyond disappointed and exhausted. They offered to put us in another hotel free of charge. (Did they really think I was going to pay) thinking the hotel was down the street..... wrong! 25 minutes later we arrived at the other hotel checked in and didn't get to bed until 3:30am. Hotels.com is in the process of refunding are money but when we called we we're also told that Crown Plaza still hadn't notified them about the problem. After being put on hold to verify our story they granted us the refund. I will never be booking at that hotel again!
Philip, caFamily trip
Exceptional 10.0
Great family stay
Ingrid, us3 night family trip
Fair 4.0
been better
Stayed here many times. Usually a nice stay. Carpet was very dirty, no towels by pool, hot tub not working. Covid 19 may be to blame for some of our disappointment, there was no maid service either, unless a special call. We understood, just felt unclean staying there.
Doug, us2 night business trip
Exceptional 10.0
Crowne Plaza Rocks
Nice Hotel with great amenities including a terrific pool area.
Benjamin, us3 night family trip
Very Good 8.0
Over all would go back.
Overall stay was good.... housekeeping missed us on Saturday, but not a deal breaker. Great location. Great Italian food next door.
Paul, us2 night trip
Fair 4.0
Disappointed!
The experience was bland. No excitement because of Covid. No Spirit at all! Pool had broken kids toys floating near the side and a white viscous film floating in the corner. Gross! Tiki bar was closed so drinks were sold inside and overpriced. Sink faucet in room had water running from it when turned on. Our bed was so uncomfortable and stiff and the bedding felt like rough paper. Not a good nights sleep at all. Its sad because my wife and i came here 5 years ago and it was NO WHERE NEAR THIS BAD of an experience.We enjoyed our stay so much that once that we chose to stay there again but was really disappointed... May not go back at all
CHRISTOPHER, us1 night trip
Exceptional 10.0
Wonderful stay
Clean rooms quiet helpful staff quick check in. Pool and hot tub outside. Resteraunt was order and go but is normal with everything going on at moment. Big bathroom not the normal small closet type.
David, us3 night family trip
Exceptional 10.0
My stay was great. The staff was super friendly and it was very clean! I would definitely stay here again!
Karen, us2 night family trip
Exceptional 10.0
Stayed before will stay again
Room was very clean and staff very accommodating. We have stayed at this property before and will definitely be staying again. Thank you for the hospitality.
Cosmo, us2 night trip

Crowne Plaza Orlando Universal, Orlando

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