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Castle Hilo Hawaiian Hotel

3.5 star property
Experience warm island hospitality where lush gardens meet ocean views. Unwind by the pool after a round of golf.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Sports facility
Lanai

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The price is $207
includes taxes & fees
$175 per night
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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8.2 out of 10, Very Good, (1229)
The price is $219
includes taxes & fees
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About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive
  • Carlsmith Beach Park - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Castle Hilo Hawaiian Hotel puts you within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.38 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?
Yes, Castle Hilo Hawaiian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castle Hilo Hawaiian Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Castle Hilo Hawaiian Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castle Hilo Hawaiian Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Castle Hilo Hawaiian Hotel and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Castle Hilo Hawaiian Hotel?
Yes, there's an onsite restaurant, WSW The Steakhouse.
What's the area around Castle Hilo Hawaiian Hotel like?
Castle Hilo Hawaiian Hotel is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 7 minutes' walk from Coconut Island Park. Travelers give top marks for the hotel's prime location.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

didn't want to leave.
location and view are unsurpassed. relaxing. must experience to truly appreciate. the continental breakfast was not very impressive. resort charge was an unpleasant surprise. staff was incredibly friendly and hard working.
stephen, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable stay in Hilo
We loved the space of the room on the garden side of the hotel. We were given an end room with windows on the side as well as the patio. Our concern was with cleanliness. Around high touch areas like door knobs were a lot of noticeable finger prints and the window sill in the bathroom had insects. Luckily we always carry disinfectant wipes and were able to clean light switches, door knobs etc. The beds were fine. The bathtub really needs resurfacing or replacing. Overall we enjoyed our stay.
Don, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kotchamon, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Decent
The room was decent, it met our needs but it was showing its age. The floor needed to be vacuumed, so did the elevators and hallways. The staff was very nice. The continental breakfast was okay. It was fine for an overnight stay.
Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheldon, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hotel staff are nice however hotel is outdated, the sofa and chairs are very old and dirty
Christine, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

A very good deal in Hilo
A very nice hotel at a reasonable price. The beds were great but it would have been nice to have a microwave. I enjoyed the free welcome drink and the staff was great. Parking is free and very convenient and the hotel is close to town. A great place to stay for a couple of nights while you tour Hilo and Volcano, which is less than an hour away.
Moon rise from our seventh floor balcony
Lovely flowers in the lobby
Frances, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jeffrey, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yvonne M A, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

River, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best in the city!
The staff far and away are what made our stay a pleasant one. From the reception area, to the concierge, to the Maintenace and cleaning staff to the bar staff, etc. everyone truly brought the Aloha spirit to our overall experience. They were the best! To make this an even better overall experience some simple things would bring an even better vibe, like tiki torches around the perimeter of where the water is (similar to the hotel next door). We have stayed at both and we prefer this one, but little things like that make a big difference for some. Overall, a great bang for the buck and best in the city of Hilo, based on our personal experience.
Steve, 3-night trip
Verified Hotels.com guest review

6/10 Good

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hilo hotel
The best place ever, loved the views, the food and service
Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hilo Hawaiian Hotel is fine.
The Hilo Hawaiian is a beautiful hotel with a sea side location. My only gripe was the included continental breakfast.
Keith, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great view
Great location for ocean view. Must drive to see anything around Hilo. Older rooms but very clean with a wonderful staff crew
Shirley, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Ryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sawsan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Yuren, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hasin, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible service
This is an old hotel in good location. There are moulds in the washroom. Poor drainage and bath tub faucet did not work. Only water dispenser at the lobby often ran out of water. Free breakfast is a sham. I waited for 60 min for a few small croissants, no butter or jam. Coffee was delayed forever. Nothing was ever refilled. The view was amazing, the elevators worked, enough parking though. The Kitchen and cafeteria staff very rude and short staffed. For simple service requests it was either turned down or made to wait for a long time. Hilo has shortage of hotels, hence they can continue to operate like this.
Susmit, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Trash for the price
Hotel common areas were all dirty, homeless people loitering outside by the streets, wild cats everywhere. And one night an alarm was set off causing a total evacuation for nothing, no compensation was offered or received, restaurant and bar have no where near the capacity of its guests. Beds were way too soft have back pain all week. There was one bartender that worked hard was friendly and did her job well, non of the other staff even said hi or by let alone look at you while walking by.
Brandon, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location beautifully views of Hilo bay
Lee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Solomon, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was rude from check in to check out
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Love the local hospitality of this place. Truly the only place worth staying at in Hilo.
1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The room was pretty nice, nice balcony that had the same amazing views (on the side that faces Hilo )."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM