6/10 Good
25 May 2023
Majestic Colonial OK
Husband and I travel either to Mexico or Punta Cana twice per year. Always stay at AI. Stayed at the Majestic Colonial Club level May 18 to May 24. Pros: gorgeous grounds thru out the resort, lobby impressive and bars have very good service, rooms was roomy and layed out well. Bartenders and waiters/waitresses very good. Cons: housekeeping of rooms was disappointing. Had to have butler get us bottles of water and washcloths. Even had to ask for toilet paper! These things should be checked every day. Never had this problem in any other resort we stayed at. Our empty bar glasses where not taken until our last day. Beach feels cramped as all the loungers and shade huts very close together. Towels from towel hut should be thrown away. Very thin and very used. Food was just passable. Didn't go to either of the two restaurants that reservations needed as husband didn't bring long pants and tired of the hibachi shows. Food didn't seem to have any seasoning, buffets where cold unless you got there when opened, some food way overcooked. Sports Bar food was good.
Overall we had a good time, but resort was just OK. Didn't think Colonial Club worth an upcharge. Would not give it a 5 star rating.
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5-night trip
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