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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
All-inclusive property with full-service spa, connected to the convention center, near Cocotal Golf and Country Club

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Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
The Reserve Adults Only Suite Ocean Front | Beach/ocean view
Garden view
Exterior
Outdoor wedding area
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Winery
  • 8 restaurants and 3 beach bars
  • 3 poolside bars and 11 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 11 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free area shuttle
  • Free shopping center shuttle

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area
The current price is CA $765
CA $765 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Surprise my Stay

Garden view

Surprise my Stay

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

View from room

The Reserve Presidential Suite Ocean Front Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Garden View Adults Only

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front

Junior Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Swim-Up

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite Swim-Up

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 175 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Deluxe

Master Suite Deluxe

Master Suite Deluxe

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
3 outdoor pools, pool umbrellas, sun loungers

Paradisus Grand Cana - All Suites - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
8.4 out of 10, Very good, 909 reviews
The price is CA $524
CA $670 total
includes taxes & fees
Mar 30 - Mar 31
Paradisus Grand Cana - All Suites - All Inclusive
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About the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Downtown Punta Cana - 9 min drive - 5.8 km
  • Cortecito Beach - 11 min drive - 3.8 km
  • Los Corales Beach - 12 min drive - 2.9 km
  • Bavaro Beach - 17 min drive - 4.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Placing you within a 15-minute walk of Cocotal Golf and Country Club, Paradisus Palma Real Golf & Spa Resort All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 11 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. THE LUNCH BOX FAMILY KITC, one of 8 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 beach bars, a winery, and a free kid's club. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 596 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls, off-leash area, and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free area shuttle
    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 11 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free local shuttle
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Golf privileges
  • On a private beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Farming classes
  • Beach volleyball
  • Racquetball/squash
  • Winery release events
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • 13 meeting rooms
  • Computer station
  • Conference center (69277 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bicycle on site
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 16 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Piano
  • Fitness center
  • Adjacent to a golf course
  • 11 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • 4 outdoor tennis courts
  • Massage/treatment rooms
  • Winery on site
  • Wine tasting room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 50
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Individually furnished
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of DOP 5400 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

Does Paradisus Palma Real Golf & Spa Resort All Inclusive offer free cancellation for a full refund?

Yes, Paradisus Palma Real Golf & Spa Resort All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, there are 11 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, dogs are welcome. There's a charge of DOP 5400 per pet, per day. Dog exercise areas, food and water bowls, and litter boxes are available.

Is parking offered on site at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, this property doesn't have a casino, but Casino Avalon Princess (8-min drive) is nearby.

What is there to do at Paradisus Palma Real Golf & Spa Resort All Inclusive and nearby?

Have fun with onsite activities like volleyball, beach yoga, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 11 outdoor swimming pools. Paradisus Palma Real Golf & Spa Resort All Inclusive also has 2 swim-up bars, 3 poolside bars, and a private beach, as well as a winery, a fitness center, and spa services.

Are there restaurants at or near Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, there are 8 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Paradisus Palma Real Golf & Spa Resort All Inclusive like?

Paradisus Palma Real Golf & Spa Resort All Inclusive is in Bávaro, a short 12-minute walk from Cocotal Golf and Country Club. Travelers give top marks for the property's prime location.

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Reviews

8.4

Very good

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

I would never stay at this resort again. The customer service is horrible and the management is disrespectful. They don’t answer the phone you have to call about 4 times to get ahold of room service they don’t like to address any of your concerns and when it rains water will come into your room
Jazmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved it. The only thing we have to say is that they should change the stake provider for the steak cause is terrible quality. Also the Mexican restaurant they should double check the plates.
David, 3-night trip
Verified Expedia guest review

6/10 Good

Hi guys it definitely not a 5 star hotel it seems a bit outdated lack of restaurants foods great but overal experience seems more like a golf resort for the boys …….over priced but staff is great
Sidionio andrew, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tatiana Elena, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Iris M, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This resort is absolutely Gorgeous. The staff are all so nice, friendly, and helpful. We had Antonio as our concierge and he was great!!! Took care of everything for us. I would definitely go back!!!
Kayla, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The beaches and pool areas are very spacious and clean. Almost no seaweed (they clean everyday). The beach has the softest sand and no shells or anything to poke your feet. There are many restaurants on the property and our favorite was Blue Agave (Manager Santo and staff were very attentive), the hibachi grill was a lot of fun and entertaining and the food was really good. Flora was really good too. The golf was decent! We switched over to Reserve and got access to premium liquor which made the stay very nice. Overall I highly recommend this place.
Mandeep, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Violeta N, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice property. Have recommended to my friends.
RAJIB, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lloyd B, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Marites, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was absolutely beautiful, and the food was great!
Maribel Roxana Pujalla, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property is Gorgeous!! staff was very nice and welcoming. Check in and check out was easy. Great dining options for dinner. The Buffett could offer more non pork options for breakfast. Overall would definitely return and recommend to family and friends.
Nakia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall great getaway.. the property wasn't full and it was very quiet and pleasant.
Elad, 2-night trip
Verified Expedia guest review

6/10 Good

Walter, 2-night trip
Verified Expedia guest review

8/10 Very good

Not impressed
Jeffrey, 3-night family trip
Verified Expedia guest review

8/10 Very good

Hamza, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The room was amazing, the staff were so efficient, professional and kind. From Omar who took care of us with luggage and made sure we were able to be accommodated for dinner, who attend to us every night in the entertainment area and wished me the biggest of birthdays in the most thoughtful ways to Ramoncito who personally attended and took care us by the pool. They were excellent. The room was amazing, the hotel is breathtaking and there are so many pools, dining options and entertainment that it is never crowded. The buffet was also excellent. Thank you ❤️
Juan, 3-night trip
Verified Expedia guest review

4/10 Fair

The hotel was unfortunately not worth the amount I payed as it was poorly managed. I needed to spend many hours of my vacation on managing dinner reservations, requests for my room (extra bed, room service, water, wine opener etc), birthday requests and transportation. Moreover, I payed for a Junior suite ocean front, but it was just a room, not a suite. I also payed extra 800$ for one more guest and the room was only with 2 small beds instead of 3 and I needed to convince them to bring an extra one. The balcony wasn’t furnished at all as it was mentioned on the website. Activities was fun but it was very few of them, no party scene and day activities (no dancing during the day or pool parties like I had in other hotels in Dominican Republic). I liked the food and the beach, but considering all the other factors I’d never stay at this hotel again for this price!
Arina, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked everything about this facility ! It was our 4th trip to Punta Cana in a year or so having stayed at two other places . What made this our new number one choice was an absolutely amazing kids club for our 5 and 11 year old ! The nicest staff with an excellent child to counselor ratio did it all including tons of activities AND they took them to eat if we wanted. …they suited up and took them swimming ! They did not just sit in a room watching them…. literally from 10 AM to 10 PM nonstop if you wanted. This gave my wife and I an opportunity to relax and have some very elegant dinners at the fine restaurants and at the same time the kids had an absolute blast. Highly recommend this place as it’s clean. The service is impeccable. Upon arriving, I received my own personal concierge that helped me with everything throughout our vacation. Beautiful grounds, nice clean rooms … just doesn’t get any better.
Scott, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 6-night trip
Verified Expedia guest review

2/10 Poor

We DID NOT LIKE THIS place at all. - Staff was very unfriendly - mostly couldn't understand English - Quality of food, quite bad. For all inclusive, drinks were not limited, but just 1 choice. Even Corona beer was to be paid for. Quality of cocktails was as good as Water - AC didnt work for our entire stay - STALE FOOD in the buffet on repeat- Frozen SUSHI - RESTAURANT FOOD - sucked plus really hard to get any bookings. No clear way of doing that - VIP BEnefits were not given. We DID NOT get any welcome wine and even coupons weren't provided. The concierge assigned was less than useful - CHECK OUT staff was rude and couldn't even print invoices nor had any information on billed items. - Room service was terrible - they never changed a single bedsheet. Nor filled out body wash etc. We kept asking for towels Overall we do not recommend this hotel
Mukund, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed over American Thanksgiving break in 2024 (2 adults, 3 kids aged 12, 10, and 5) and had a wonderful time. The property is gorgeous - lush, well-maintained landscaping; beautiful, spacious corridors, gorgeous trees, nice breezes to be had everywhere. Lots of wide, smooth paths of travel - important to us since one of our children uses a wheelchair. We had connecting rooms with lots of space for our crew. The in-room amenities were great - toiletries, continually re-stocked minibar, wonderful bed and bedding. No complaints about the rooms! The kids enjoyed the Kidsdom (daycare) immensely, the staff was wonderful and they had a lot of fun activities for the kids. The beach was beautiful, plenty of lounge chairs. There was even a boardwalk that allowed my daughter to access the beach in her wheelchair. There are a good number of vendors that come by to sell experiences and products, but a simple and polite but firm “no Gracias” sent them on their way. Speaking of experiences, we did the dolphin Island experience and thought it was well worth it. Lots of memories and great photos from that. Back at the hotel, we really enjoyed the pool area. The pool is massive, so even at peak times it never felt crowded. We spent a lot of time with the staff at the swim up bar and they were friendly and attentive. The pool does get pretty deep, but there is a kiddie pool area near the main pool. The buffet satisfied all of us, and we enjoyed the Japanese and steakhouse restaurants.
Margaret, 6-night family trip
Verified Expedia guest review