In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.
Victoria Station Travel Information Centre - 3 min walk - 0.3 km
Buckingham Palace - 9 min walk - 0.8 km
Big Ben - 17 min walk - 1.5 km
Trafalgar Square - 4 min drive - 2.0 km
Piccadilly Circus - 4 min drive - 2.0 km
Getting around
Heathrow Airport (LHR) - 43 min drive
London City Airport (LCY) - 44 min drive
Luton Airport (LTN) - 71 min drive
Stansted Airport (STN) - 76 min drive
Gatwick Airport (LGW) - 82 min drive
London (SEN-Southend) - 86 min drive
London Victoria Station - 3 min walk
London (ZEP-Victoria Train Station) - 3 min walk
Vauxhall Station - 20 min walk
Victoria Underground Station - 3 min walk
St. James's Park Underground Station - 10 min walk
Pimlico Underground Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Hermanos Colombian Coffee Roasters - 3 min walk
Itsu - 3 min walk
The Willow Walk - 2 min walk
Pret a Manger - 2 min walk
About this property
citizenM London Victoria Station
CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out CanteenM, which serves breakfast, lunch, and dinner. Nice touches like iPads, iPod docks, and pillowtop beds with premium linens are offered up in all rooms. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London
HELP_OUTLINE
Frequently asked questions
Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no onsite parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travelers say the area is walkable and good for families.
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citizenM London Victoria Station Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Breakfast
Lobby
Bar
Ambience
Food
Shower
What guests liked
Breakfast was excellent, good value, and offered a wide variety of healthy options. (81 reviews)
The property offers a good selection of restaurants and dining options nearby, with many within walking distance. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 4, 2025
Clean and comfortable room, friendly and helpful staff, very central location, and affordable. Would definitely recommend to others and stay here again.
Jemelle
Jemelle, 4-night trip
10/10 Excellent
Aug 4, 2025
Clean and comfortable room, friendly staff, nice lobby, location was very central. Will definitely stay here again in the future.
Jemelle
Jemelle, 4-night trip
10/10 Excellent
Jul 22, 2025
Beds were super comfortable!! Great location!
Francis
Francis, 2-night trip
8/10 Good
Aug 4, 2025
We had a great time.
Jacki
Jacki, 2-night trip
8/10 Good
Jul 22, 2025
Rooms were very small but clean and comfortable, walkable area and transportation easy
Jill
Jill, 3-night trip
10/10 Excellent
Jun 28, 2025
great location
Thomas
Thomas, 2-night trip
10/10 Excellent
Jul 19, 2025
We love the hotel, the smart room controlled from a tablet was outstanding.
Staff very friendly. Breakfast selection is great.
Excellent location, walking distance from Victoria Station and shopping areas.
We highly recommend this hotel.
Berliza
Berliza, 3-night trip
10/10 Excellent
Jul 28, 2025
This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.
Anna
Anna, 5-night trip
10/10 Excellent
Jul 16, 2025
Hip, modern, convenient, clean and friendly.
John
John, 1-night trip
10/10 Excellent
Jul 28, 2025
Room even though very small was very comfortable. Comfortable bed and had great black out shades which were needed for the early sunrise. A/C worked very well. Rain shower was so great. Loved our stay.
Karen
Karen, 5-night trip
10/10 Excellent
Jul 15, 2025
Central to many attractions. Great rooms and hotel, as long as you dont mind really small rooms (but the rooms are very nice). Great bar and food downstairs. Highly recommend!
Francine
Francine, 3-night trip
10/10 Excellent
Jul 20, 2025
Would recommend
Ashley
Ashley, 3-night trip
10/10 Excellent
Jul 15, 2025
The staff were very helpful. Also, we were able to stow our luggage on the last day.
Pam
Pam, 2-night trip
10/10 Excellent
Jun 8, 2025
Perfect location, centrally located. Breakfast is great, staff is friendly, and rooms are very cute. Would definitely stay here again!
Samantha
Samantha, 2-night trip
10/10 Excellent
Jun 3, 2025
Great location!!
Amaraporn
Amaraporn, 2-night trip
10/10 Excellent
Jul 20, 2025
Awesome experience!!!!
Nicole
Nicole, 2-night trip
10/10 Excellent
Jun 23, 2025
Very trendy hotel. Nice breakfast
Timothy
Timothy, 1-night trip
10/10 Excellent
Jun 7, 2025
Staff was nice and friendly, they held my luggage, nice location.
Francesca
Francesca, 2-night trip
10/10 Excellent
Jun 22, 2025
Great location but lots of homeless people and the rooms are extremely small. Staff was great and rooms clean.
YOLANDA
YOLANDA, 4-night trip
10/10 Excellent
Jun 16, 2025
I loved the modern interior design of the hotel and that it had a bar on the ground floor. Staff were also very helpful and friendly.
Vanessa
Vanessa, 1-night trip
10/10 Excellent
Jun 19, 2025
Easy check in and check out. Very clean facility. Great breakfast! Will definitely stay here again.
Irma
Irma, 2-night trip
10/10 Excellent
May 19, 2025
Close to all the major attractions.
NASREEN
NASREEN, 4-night trip
10/10 Excellent
May 22, 2025
Great location
Richard
Richard, 3-night trip
10/10 Excellent
Jun 18, 2025
Excellent, kind, responsive staff; very clean room (small but perfectly comfortable) with nicely
Comfortable bed, great shower, and black out curtains; modern amenities throughout and cool aesthetic; great location near many sites, theaters, restaurants. Would absolutely stay here again and recommend to others!
Meghan
Meghan, 2-night trip
10/10 Excellent
Jun 18, 2025
We loved! Great service, nice friendly environment, and good kitchen. Very conviniet location