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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with full-service spa, connected to the convention center, near DeVos Performance Hall

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Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Exterior
Lobby
Exterior
Restaurant
In the heart of Downtown Grand Rapids, JW Marriott Hotel Grand Rapids offers an upscale retreat with a coffee shop, garden views, and soothing spa treatments. Unwind by the lobby fireplace or take a refreshing dip in the indoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CA $427
CA $504 total
includes taxes & fees
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate tub and shower, deep soaking tub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 84 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed
Exterior

Amway Grand Plaza, Curio Collection by Hilton

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.6 out of 10, Excellent, (1009)
Amway Grand Plaza, Curio Collection by Hilton
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About the area

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • DeVos Performance Hall - 4 min walk - 0.4 km
  • DeVos Place Convention Center - 5 min walk - 0.5 km
  • Van Andel Arena - 6 min walk - 0.5 km
  • Gerald R. Ford Museum - 8 min walk - 0.7 km
  • Downtown Market - 17 min walk - 1.5 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 20 min drive
  • Grand Rapids Station - 16 min walk

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids puts you in a great location, within just a 10-minute walk of DeVos Performance Hall and Van Andel Arena. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An indoor pool, a bar/lounge, and a steam room are other features. The room service and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 333 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 41.00 per day; includes in/out privileges)
    • Secured covered onsite valet parking (USD 45.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1389 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 29 per person

Parking

  • Covered self parking costs USD 41.00 per day with in/out privileges
  • Covered valet parking costs USD 45.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?

Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Grand Rapids?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at JW Marriott Hotel Grand Rapids?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Grand Rapids?

Yes. Self parking costs USD 41.00 per day. Valet parking costs USD 45.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Grand Rapids and nearby?

Have fun with nearby activities like hiking and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Grand Rapids?

Yes, there's an onsite restaurant.

Does JW Marriott Hotel Grand Rapids have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around JW Marriott Hotel Grand Rapids like?

JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 4-minute walk from DeVos Performance Hall and 6 minutes' walk from Van Andel Arena.

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Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Not a great stay
Booked a single king but was given a double full or queen. Not enough time to discuss with front desk and try to get a new room had somewhere we had to be. Bed was extremely uncomfortable, very stiff.
Derek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms could use some work.
Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.
Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Randy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

angela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

angela, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

It was excellent
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mike, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
James, 1-night trip
Verified Expedia guest review

8/10 Very good

Room needs remodeling desk was old and chipped wallpaper had slight separation and was curling. Bathroom was great shower and very good bath. Room safe was good. Internet was slow. I am being very picky but for the price you should be. They had a nice band playing by the bar it was not too loud at the bar but the acoustics made quite loud on the 12th floor. Great location for van Andel. The walk there felt somewhat safe.
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.
Alyssa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great all around!
Maxine, 1-night romance trip
Verified Expedia guest review

6/10 Good

Meh
I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.
Denise, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing views
Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly staff, close walk to many venues
Michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

There is a great view from the upper floors and it’s walkable to everything downtown. It could have been cleaner and could use some updates. Beds were comfortable and sheets were soft. The staff was “mailing it in” just doing the bare minimum and considering it was one of the most expensive hotels in the area, I guess I expected more effort.
michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Brandon, 1-night trip
Verified Hotels.com guest review