10/10 Exceptional
13 Jun 2024
AMAZING
Don't be deterred by the hotel location!! Its on a somewhat commercial backstreet but is surrounded by lovely neighborhood resturants and shops(extremely affordable) upon arriving AZIZ at the front desk was warm Friendly and welcoming!!! My friend had a problem with air conditioner in room and it was IMMEDIATELY addressed with a move to a new room and Aziz even came up and moved the bags and settled her into new room!! He arranged transportation for us on multiple occasions and made us feel like we were part of the family and not strangers!! Housekeeping was amazing and room was kept impeccably clean our entire stay of june 6-12 . While i was waiting for my friend to arrive from London, Aziz Escorted me up a floor to realax in the beautiful lounge area to wait and offered me a complimentary beverage. I would reccomend this hotel without hesitation. I live in Istanbul and i would still go back again !!! Centrally located to many tourist attraction and affordable, clean and welcoming!!
Dawn
Dawn, 5-night family trip
Verified Hotels.com guest review