2/10 Poor
23 Oct 2024
Avoid
Its a disgrace that hotels.com sells rooms for gthis appalling dump. There is no reception . You get a code for the door and a code for the room. Its essentially a youth hostel. The phone number is not answered
My basement room was down two flights of satirs, there is no lift, I had to help an extremely stressed elderly couple I found on the doorstep who couldn't open the front door and could not hope to carry their suitcase down two flights
Eventually they gave me a room key which didn't work as apparently the lady who cleans the room had engaged a lock which can only be opened by the code!
I spoke to the manager's son and said he had a very stressed couple in their late 80's and he was to come stright away ...his repsonse was "don't tell me what to do !"
Robert
Robert, 3-night business trip
Verified Hotels.com guest review