Slight but serious issue with booking as Hotels.com didnât have multiple Hound Hotels listed like Busan. Big location issue so contacted the hotel immediately but no answer âïž Contacted Hotels.com by chat and they couldnât reach the hotel after multiple attempts. A final attempt got through but futile, as the hotel stated they cannot communicate in English. Why on Hotels.com 🤷🏻ââïž
Maybe they need someone to refer to in these situations đșđž đŹđ§
Hotels.com said they would follow up by email within 72 hours, which they didnât.
Room fairly spacious but bed quite uncomfortable.
Bidet in bathroom đœ but towels directly above toilet đœ
Bit of a pet peeve as one doesnât know which was cleaned first.
No one at front desk when checking in or when we came down for breakfast. Guess we know why no one answers the phone âïž
Breakfast in the adjacent building so you may have to go outside. Fairly good. No staff so you help yourself.
Even with the booking issue, I was attempting to keep my business đ° with Hound hotels đš Stayed in a Hound hotel in Busan with a much better experience. Standard of service was so poor here that not only would I not return, Iâd be unlikely to choose other Hound hotels đš