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Hotel Deli River

4.5 star property
Luxury hotel in Medan with 2 restaurants and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Deli River

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property
Terrace/patio
Family Room, 1 Bedroom, Garden View | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Airport transfer
    Airport transfer
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service
  • Ferry terminal shuttle
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is CA $70
CA $84 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 1 Bedroom, Garden View

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Room, 1 Bedroom, Garden View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Futon

View all photos for Honeymoon Suite, 1 Queen Bed

Honeymoon Suite, 1 Queen Bed

Honeymoon Suite, 1 Queen Bed

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Bedroom, Garden View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

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JW Marriott Hotel Medan
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Spa
Airport transfer
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9.2 out of 10, Wonderful, (582)
The price is CA $114
CA $137 total
includes taxes & fees
Nov 22 - Nov 23
JW Marriott Hotel Medan
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About the area

Map
Jl. Raya Namorambe 129, Medan, North Sumatra, 20356

What's nearby

  • Maimun Palace - 10 min drive - 9.8 km
  • Great Mosque of Medan - 10 min drive - 10.6 km
  • University of North Sumatera - 11 min drive - 10.9 km
  • Medan Mall - 12 min drive - 12.2 km
  • Sun Plaza - 12 min drive - 12.7 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 48 min drive
  • Lubukpakam Station - 28 min drive
  • Bandara Kualanamu Station - 32 min drive
  • Bandara Kualanamu Station - 32 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Iwan Cafe - ‬18 min walk
  • ‪Ayam Penyet Arum - ‬3 min drive
  • ‪Mie Sop Kampung Johor - ‬4 min drive
  • ‪Omlandia Dutch-Indies Restaurant - ‬2 min walk
  • ‪Ayam Bakar Tepok - ‬3 min drive

About this property

Hotel Deli River

Take in the views from the rooftop terrace when you stay at Hotel Deli River. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a children's pool, a snack bar/deli, and a terrace.

Languages

Dutch, English, French, German, Indonesian, Portuguese

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11 PM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 19
  • Check-out time is 11:30 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 82 ft

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Fence around the pool

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours
  • Golf lessons nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Piano
  • An outdoor pool
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Grab bar near toilet

Room amenities

Be entertained

  • 22-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
  • Phone

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Valentine's Day (14 February) Gala Dinner per adult: USD 6
  • Valentine's Day (14 February) Gala Dinner per child: USD 00 (up to 17 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per person (one-way)
  • Ferry terminal shuttle and train station pick-up service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for USD 350000.0 per day

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Cashless transactions are available.

Also known as

Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Frequently asked questions

Does Hotel Deli River offer free cancellation for a full refund?
Yes, Hotel Deli River does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Deli River?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Deli River?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Deli River?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Deli River?
Yes, an airport shuttle is available. The charge is USD 24 per person one-way.
What are the check-in and check-out times at Hotel Deli River?
Check-in start time: 2:00 PM; Check-in end time: 11 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Deli River and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, ecotours, and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Hotel Deli River?
Yes, there are 2 onsite restaurants.
Does Hotel Deli River have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Hotel Deli River like?
Hotel Deli River is located by the river. Popular attractions include Maimun Palace, which is 10 minutes away by car.

Hotel Deli River Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

RoomRestaurantGardensFoodBreakfastService staff

Reviews

10/10 Exceptional

Jolanta Iwona, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Tranquil
Lovely hotel, beautiful setting. Tranquil, chilled. Breakfast is amazing, as is the food we ate in the restaurant. The room is fine but slightly dated. Apart from that a lovely one day two nights stay here.
fern, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
Very nice boutique hotel with lovely staff very experienced in tours
Dsvid, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
David, 2-night romance trip
Verified Expedia guest review

6/10 Good

I booked 1 bedroom family suite and they gave me a studio. I am not happy for not getting what I paid. After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me. She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues. After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review. I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked. Beside issues with the room, I think they were happy with their stays.
Verified Expedia guest review

10/10 Exceptional

An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
Mohd Zuhde Shah bin, 2-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
6-night family trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Hidden gem in Medan
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Recommended
Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool. Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.
Robert, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great escape from Medan city
1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing escape from the busy city!
Absolutely floored by our experience here. It was so relaxing to escape the urban madness of Medan and relax in a little oasis. The hotel grounds are surrounded by natural beauty, touched with historic European/Indonesian charm, and a perfect place for families. The staff was professional, kind, and the owners were fantastic people. Next time we are in Medan, we are coming back!
Billy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A very quiet place in the middle of a big city,
The staff could not have done more to make us comfortable. They were cheerful and helpful at all times. Staying in Deli river was a very positive experience.
ineke, 5-night trip
Verified Expedia guest review

8/10 Very good

Cosy, friendly and beAutiful location
Very personal approach, good restaurant and Nice rooms! Very comfortable!
1-night trip
Verified Expedia guest review

10/10 Exceptional

A Welcoming Oasis of Calm
Amazing staff, very welcoming, some of the best I've ever seen, and with a good restaurant. They have put in a lot of thought as to how to make the stay better for their guests including giving you insect repellant when at the restaurant to keep the mosquitos away (necessary). They've also implemented a few sustainability changes, such as a water bottle that can be refilled at the restaurant, and refillable toiletries, which are both great changes to normal practice. The hotel is a beautiful oasis of calm and tranquility in a very busy and hectic city. Would definitely recommend it. The only drawback is the local area, a busy and polluted city with traffic jams nearly constantly. Away from the city and you can soon get into rural life, which I much prefer, Lake Toba and Sipiso-Piso waterfall are spectacular!
Verified Hotels.com guest review

8/10 Very good

Peaceful atmosphere Cottage resort
Best place to stay leisurely .. available delicious food on best price in their restaurant 😇
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel with great staff and good food
On our 2nd night there, at about 10.00pm, one of my grandson had every high fever and I called the front desk to ask whether they can get a doctor to come and in 15 minutes the owner and the doctor was at the door. Thanks to the doctor, the next day he was himself again. The following day we were able to carry on with our travel to Lake Toba. We hoped the hotel staff, owner and the doctor are able to see this, Thank You So So Much!! Regards, Harold Tan
Harold, 3-night trip
Verified Expedia guest review

10/10 Exceptional

A real hidden paradise
Head south down the narrow cluttered main road out of Medan, and you wonder what you’re coming to - but the surprise is wonderful. Turn off the road, and you head down into a verdant garden valley, with the main Hotel and restaurant on one side, and the ‘cottages’ on the other (actually small mini duplexes, each with its own balcony). Rooms are restrained and stylish, with plenty of local touches, and the level of equipment is good, as is the Wi-fi (sadly, unusual for Indonesia where speeds are often slow or minimal). I didn’t have time to try the restaurant, as my Indonesian hosts were determined to squeeze every last minute out of my 2 day/3 night stay. But breakfasts were a delight, served on the airy terrace and featuring plenty of local ingredients, from fresh tropical fruit to home made pineapple muffins and vegetable spring rolls. Strongly recommended for a relaxing getaway not too far from the bustle of Medan city
Stephen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Relaxing stay
The kids had an excellent time with the mini zipline. The food was good, the staff were great, room and pool were great as well. All in all a very pleasant stay.
Abby, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely friendly hotel with stunning views
2 different stays here. Both fantastic. Elly and team very friendly and welcoming. Beautiful peaceful setting. The views from the pool are stunning. Absolutely loved it.
Debi, 1-night trip
Verified Expedia guest review

8/10 Very good

Everything worked well in the rooms. Spotlessly clean. Breakfast buns were really good. Peaceful, rustic. Nice pool.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, very nice staff and owners
I stayed at this hotel for for 3 nights and very much enjoyed the food, and the peaceful surroundings. I came to Medan to look for business opportunities and was surprised by how much additional support I got from the staff and owners. Staying at this hotel was an invaluable introduction to Medan.
Verified Orbitz guest review

10/10 Exceptional

Nice hotel
Hotel located midst of Medan more or less village sort, but hotel facilities, service, cleanliness and staff service excellent. We stayed for 2 nights which was pleasant and we will be visiting again.
Verified Expedia guest review

10/10 Exceptional

The nicest part of the whole city
Well-designed; well-maintained; excellent staff; great food; easy to find; not too expensive; pleasant setting; the azan is very loud
Verified Expedia guest review