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Borough Arms Hotel

3.0 star property
Newcastle-Under-Lyme hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Borough Arms Hotel

Deluxe Suite
Street view
Breakfast, lunch, dinner served; British cuisine
Pub
Deluxe Suite | Bathroom

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower
  • LCD TV
The price is CA $92
CA $111 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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CA $102 total
includes taxes & fees
Dec 20 - Dec 21
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About the area

Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Keele University - 3 min drive - 3.0 km
  • Royal Stoke University Hospital - 4 min drive - 3.2 km
  • Waterworld - 6 min drive - 4.3 km
  • Regent Theatre - 8 min drive - 6.0 km
  • Victoria Hall - 8 min drive - 6.2 km

Getting around

  • Manchester Airport (MAN) - 37 min drive
  • Longport Station - 5 min drive
  • Crewe Station - 14 min drive
  • Kidsgrove Station - 14 min drive

Restaurants

  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪Victoria Hotel - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪The Shed - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Borough Arms Hotel

When visiting Newcastle-Under-Lyme, Borough Arms Hotel is a great choice to consider. The pub is a great place to grab a drink, and guests looking for a bite to eat can check out Ostler Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and overall value.

Languages

English, Spanish

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1783
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Ostler Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Gladstone Lounge Bar - This pub serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge of GBP 15.00 (subject to availability)
  • Late check-in between 11:00 AM and noon can be arranged for an extra charge of GBP 15.00
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Does Borough Arms Hotel offer free cancellation for a full refund?
Yes, Borough Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Borough Arms Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Borough Arms Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Borough Arms Hotel?
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. There's a charge of GBP 15.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Borough Arms Hotel?
Yes, Ostler Restaurant offers British cuisine.

Borough Arms Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

RoomService staffValueFoodLocationBreakfastBedShowerLobbyBathroom

Reviews

8/10 Very good

We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Trevor, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.
Geoffrey, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The staff were all amazing! Full of local knowledge and really helpful. My room wasn't one from the website, clean but basic. Nothing to complain about for sure. Only tiny issue is the car parking. I had to park away from the hotel by day, and got the final space at night. Again - not a disaster. Would for sure stay here again
Darren, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great for the price (£70 for the night). The wall's have absolutely no sound proof so can hear everything next door. The room itself is nice and spacious, with coffee etc. The cooked breakfast was a highlight and would give 5* for this. Was 9.50 a person and included tea/ coffee and orange and apple juice. Would fully recommend to anyone okay with being to hear the person next door
Robert, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Kindly staff, but moderate room and bathroom.
Very helpful and friendly receptipn staff. Room was nothing exceptional with fairly poor bathroom provisions, in particular no shower gel/shampoo. Nothing outstanding, but nice people.
A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything
zach, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Alittle outdated but doable
Jack, 1-night trip
Verified Expedia guest review

6/10 Good

Rebecca, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
Good value traditional hotel..Good parking , sadly no time for Breakfast!
Richard Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

vanessa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Newcastle under lyme
Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.
sue, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mariam, 1-night trip
Verified Hotels.com guest review

6/10 Good

My room was on the top floor, no lift, room was cold. My partner struggled to get into the shower as the doors didn’t give good access and the shower was raised about 1ft leaving it dangerous when stepping out, fear of slipping. Staff however helpful and friendly.
Susan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Convenient for town centre.
Wendy, 1-night romance trip
Verified Expedia guest review

6/10 Good

Lauren, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Was given a room in the Anex across the car park . It was terrible, cold and dirty but I told the lady receptionist the next day and she was lovely. She moved us into the main hotel and gave us a lovely room which was clean and warm and the bed was comfy. Only complaint was thick dust in top of radiator.
Marjorie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel was very tired looking. Parking was very difficult. It was noisy on the main Road and with the streetlights outside the room was never dark
Tracy, 1-night trip
Verified Expedia guest review

8/10 Very good

It was quite and well connected to the under-lyne town centre. But around the area it was mainly all road there wasn't a nice place to have a walk. Appart from that all good.
King, 1-night romance trip
Verified Expedia guest review

8/10 Very good

GUY, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stayed in room 25, window would not close fully so noise from road outside affected noghts sleep. If it had been a cold night I suspect the room would have been cold. Towel rail in bathroom was broken and cold. Kettle was intermittant. Breakfast was good and all staff I encountered were friendly. Overall reasonable value gor money but more general maintenance would make it excellent.
Matt, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmad Ardashier, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely old Coach house near the centre of Newcastle under Lyme
John, 2-night trip
Verified Expedia guest review

8/10 Very good

Graham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip
Verified Expedia guest review