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Arrow on Swanston

3.5 star property
Family-friendly aparthotel with outdoor pool, near Lygon Street

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Premium Penthouse Apartment
Front of property - evening/night
View from property
Premium Penthouse Apartment | City view
Premium Penthouse Apartment | Living area
In the heart of Melbourne, Arrow on Swanston offers a welcoming retreat near Lygon Street. Unwind at the sauna, enjoy a coffee at Cafe Crema or take in stunning city views from the rooftop terrace. With an outdoor pool and hair salon on site, this aparthotel is perfect for families.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Kitchenette
  • Gym

Main amenities (12)

  • 200 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 4 meeting rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Separate sitting area
  • Television
  • Terrace
The current price is CA $65
CA $73 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
4 bedrooms
Blackout drapes/curtains
  • City view
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • City view
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Deluxe Two Bedrooms Apartment

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for One Bedroom Apartment

Private kitchen

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio Apartment

Private kitchen

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Single Bedroom Apartment

Private kitchen

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Interior

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Four Bedroom Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Four Bedroom Penthouse Apartment

  • Sleeps 8

View all photos for Deluxe One Bedroom Apartment

Private kitchen

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Spacious Family Apartment

Living area

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Apartment

Interior

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Single beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for One Bedroom Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed
Interior entrance

Great Southern Hotel Melbourne

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 2,084 reviews
The price is CA $73
CA $80 total
includes taxes & fees
May 25 - May 26
Great Southern Hotel Melbourne
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About the area

Map
488 Swanston Street, Carlton, VIC, 3053

What's nearby

  • Queen Victoria Market - 7 min walk - 0.6 km
  • Princess Theatre - 14 min walk - 1.2 km
  • Marvel Stadium - 2 min drive - 1.9 km
  • Rod Laver Arena - 3 min drive - 2.3 km
  • Melbourne Cricket Ground - 4 min drive - 2.7 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Avalon Airport (AVV) - 41 min drive
  • Showgrounds Station - 6 min drive
  • Flinders Street Station - 18 min walk
  • Southern Cross Station - 25 min walk
  • Melbourne Central Station - 7 min walk
  • Flagstaff Station - 14 min walk
  • Parliament Station - 16 min walk

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

About this property

Arrow on Swanston

Arrow on Swanston offers a great location, putting you within just a 10-minute walk of Melbourne Central and Queen Victoria Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Crema, which serves local cuisine and is open for breakfast and lunch. A fitness center and a sauna are offered, and apartments have conveniences like refrigerators and microwaves. Fellow travelers love the location. The property is just a short walk to public transportation: Melbourne Central Station is 7 minutes and Flagstaff Station is 14 minutes.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

At a glance

DONE

Property size

    • 200 apartments
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 3.8 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 25 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 4 meeting rooms
  • Business center
  • Laptop workspace
  • Conference center (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Vending machine
  • Hair salon

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Theme parks nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Special features

Dining

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 100.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3.8 percent

Parking

  • Self parking costs AUD 25 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property is professionally cleaned.

Also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston offer free cancellation for a full refund?

Yes, Arrow on Swanston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Arrow on Swanston?

Yes, there's an outdoor pool.

Are pets allowed at Arrow on Swanston?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Arrow on Swanston?

Yes. Self parking costs AUD 25 per night.

What are the check-in and check-out times at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-out is available.

What is there to do at Arrow on Swanston and nearby?

Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a sauna and a fitness center.

Are there restaurants at or near Arrow on Swanston?

Yes, Cafe Crema offers local cuisine.

Does Arrow on Swanston have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Arrow on Swanston like?

Arrow on Swanston is in Carlton, a short 7-minute walk from Melbourne Central Station and 6 minutes' walk from Melbourne Central. Travelers say that the aparthotel is in a great location.

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Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Location
Bed
Service staff
Lobby
Bathroom
Kitchen
Shower
Apartment
Bedrooms

Reviews

2/10 Poor

DO NOT STAY HERE

WOULD NOT RECOMMEND! The photos are NOT at all accurate to what you get. It feels like staying in a poorly maintained student dorm. The amenities are terrible. Our shower was totally broken and would spray all over the bathroom when you would try to use it. They also double-charged my credit card - once through Hotels.com and then again upon arrival - which was a pain to get sorted out and added stress to the trip. Spend the extra money to stay somewhere else!!!
Emily, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Worst place we have ever stayed. Booked and didn't
Kirsten, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst ever

Run down dump with very poor service and not enough staff. Never go here
Malcolm, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Time and time again we get the wrong room

The room we booked was not as it was supposed to be. Executives Family room 2 bed room but only one room with a draw curtain. No refund
Lawrence, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Noisy, fire door keep banging, shower was broken
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

accommodation Cancelled by hotel on day, no alternative provided or explanation. Still haven’t received refund! No customer service to help.
2-night trip
Verified Hotels.com guest review

6/10 Good

Room pretty dated. TV controller didn’t work and air on noisy
Tracy, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Unreliable

Terrible and unreliable experience with this hotel. Two separate occasions where booking has been cancelled last minute with no reason why or alternate accommodation provided. One time was 3pm on day of booking and left scrambling to find somewhere else to stay once found out. No explanation or support provided. Very disappointing!
2-night trip
Verified Hotels.com guest review

6/10 Good

Kaleen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Happy with my experience

Was just an overnighter. Very convenient to the airport for an early morning flight
Richard, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Martyn, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location!

Great location, comfy beds. Our deposit is not released for 10 days now though.
Regina, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Worst place ever

Easily the worst place we have ever stayed. Would have left if we could but nothing else was available (F1 weekend). Will never go near it again. Unsafe building, dirty, smelly and resident cockroaches. Nothing like the photos on the website.
Sally, 4-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Property was run down and I wished I had changed rooms earlier than after 2 nights as there were baby cockroaches coming up out of a hole in the floor near a pipe… the pool was clean but around it was dirty and old. My deluxe upgrade was much better though but views of rubbish out the back was disappointing
Deborah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Two night stay

Two night stay, friendly staff, room clean and comfortable but dated, great location with a busy tram stop out the front
John, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Bathroom sink unusable.

Was given a ground floor room facing the back pool so couldn’t pull up blinds for four days. The sink in the bathroom could not fit both of my hands. No hair dryer as the room amenities stated. The elevator area smelled like trash.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We booked with clear vision of room on website, the room we received was sub standard to say the least. Would not recommend
Eric, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Exceeded my expectations. Clean room, comfy bed and hygienic bathroom. The staff was very nice and helpful. Overall a great experience. Highly recommended to stay.
Heather, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were exceptionally friendly and very professional. There was nothing to complain about.Breakfast was superb.
Audrey, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Its a hidden gem in the heart of city
Una, 1-night family trip
Verified Expedia guest review

2/10 Poor

The place was nothing like the pictures. The couch had a huge hole in it. Everything was very uncomfortable. We checked out 10 minutes after we checked in.
Cindy, 2-night trip
Verified Expedia guest review

2/10 Poor

Kate, 3-night trip
Verified Expedia guest review