First night- bad- had to change rooms. AC did not work, no hot water.
Second night- still no hot water..
Third night- water was “fixed” not true. Still cold.
Fourth night- they truly have no hot water. They have water tanks on the roof and that is all you get. They are either lying or completely incompetent or both.
Fact is they just don’t care or don’t know how to run a hotel. Charge your credit card- YES! They know how to do that. Run a hotel, no.
If I want hostel level service, then I expect to pay hostel prices. You charge US rates , I expect things to work.
Wifi sucks - useless - don’t even think about video. Could bot work here because of this and had to go down to the mall.
AC sometimes.
Hot water never.
Construction next door- starts at 7am- don’t even think about sleeping in.
Management indifferent or incompetent.
I would leave but was with other people.
Breakfast- free yes, but super bland, cofeee terrible (as with most hotels in Colombia) Try Amasa Cafe down the street! Worth paying for.
No elevator- so if you can’t climb 2 flights- don’t ask for 3rd floor rooms
Mosiquites- yes, plenty- make sure your room has a screen on it.
In short. Won’t stay here ever again and did not extend for another four days. Went somewhere else with hot water.