6/10 Good
4 Jul 2020
A really weird experience
The reception staff were amazing - so welcoming and polite. The location was very good in terms of access to the beach but quite a drive to restaurant area. Service at the bar was incredibly slow- over 20 minutes to get a glass of wine despite the fact that there were only two guests at the bar! The bar man was preoccupied chatting to another guest!
But the weirdest thing of all was we were locked out on our balcony due to doors closed (to keep out mosquitoes) and once doors closed they automatically licked. As a consequence we were stranded on the balcony without a phone and only after waving a towel in the air for over 40 minutes and making contact with another guest did we manage to alert reception of our predicament. When I spoke to the manager next day she didn’t seem particularly perturbed and there was no mention of a reduction in our bill!
Kevin Bourke
Kevin Bourke, 1-night trip
Verified Hotels.com guest review