Hotel William Gray, Montreal

Great location.

Outstanding staff! Always attentive and willing to accommodate requests in a timely manner. Love coming here!

Well located in old Montreal with many fantastic restaurants within a 10 minute walk.

Wonderful hotel in a very charming part of the city. Staff and service were outstanding, and made fantastic recommendations for food and shopping stops. Would absolutely stay again.

Considering this is supposed to be one of Montreal’s premiere hotels, I was not impressed. My room was facing the entrance street so I heard the rowdy yells from the street all night. The food and room service is absolutely not of quality, they provide you with the bare minimum - clearly to cut costs. The doormen are awkward, they socialize more than offer service and one was pressuring me to cancel my Uber so he can call his taxi hookup. This hotel gets away with a lot because of its modern/hip appearance. Step it up.

Me and my wife wanted to go away for her birthday this summer and one of our good friends recommended this hotel in Old Montreal. We did our research online and loved how central its location was to everywhere we wanted to explore. As you can imagine this hotel is very pricey and there is a reasonable expectation of service. When we arrived valet greeted us and helped us unload our car. The lobby of the hotel is what you would expect from a 5 star as if is very elegant. Check in was smooth. It wasn't until we walked into our room that the disappointment began. We had a street side facing view on the second floor. From our bedroom I could literally hear every word the valet or patrons at a restaurant across the street were saying. If that was not annoying enough we called down to room service to get help adjusting our thermostat. Every time we would try to turn the air conditioner on the thermostat would not move. Once room service arrived he mentioned that its best we leave the temperature where it was as adjusting it we pose a risk of making our room hotter. Something about the hotel being old and not being cooled/heated correctly. The final straw the following morning was when I stepped out the shower and walked towards my bed and a small piece of glass went into my foot It was almost as though someone broke a glass and it was cleaned up but not thoroughly enough. Overall the experience was disappointing for the cost associated.

Great hotel in a great location! The wifi setup could be improved since I don't feel anyone should pay for high speed internet anymore, however everything else was great!

The hotel is beautiful and centrally located in Old Montreal. The rooms are small but there are perks like the room was upgraded, luxury shower, beautiful roof top bar, delicious fudgy brownies delivered to out room. The downside was, mini bar was never replenished from the guests before us, even when I called down to let reception know. The room was not cleaned, even though we were gone from 8AM to 3 PM, which meant the dirty plate that held the fudgy brownies sat there for a day or two.

Wow, what can I say? Read the other reviews, everything is correct. This is an amazing boutique hotel, we received a room upgrade when we checked in. We were very impressed with the modern decor in the room. The bathroom was spacious and the shower was amazing. The staff went above and beyond at the desk. We had a few drinks in the hotel bar and enjoyed chatting with the staff. We didn't dine at the restaurant but it looked exceptional. Unknown to us there was a VIP event during the first night of the stay, and it turned out that the prime minister of Canada was attending! I managed to greet him as he was leaving which was an lovely surprise. Hotel William Gray provided a beautiful and memorable experience, we will be back the next time in Montreal.

Had drinks on the rooftop Perfect stay