2/10 Poor
26 Aug 2016
TERRIBLE, AVOID!
The hotel is in a good location, the only positive quality. Internet rates for room reservation are not real, once reserved rates increase. They promise free internet and then charged for it (in the end they didn´t but had to discuss about it). When we try to talk to the staff about this, they turned completely on the defensive, impossible to reach a solution.
In addition to that, everything is dirty, minimal maintenance, had to wash dishes and coffee machine to use them. If you want to stay in an expensive place that wont deliver what promises, and also wash dished in your vacation, this is the one.
Xochitl
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