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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Enjoy family-friendly amenities like the water park or snorkel in the crystal-clear waters of the Caribbean Sea.

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Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool, free cabanas, pool umbrellas
Restaurant
On the beach, white sand, free beach cabanas, sun loungers
9 bars/lounges, poolside bar
Restaurant
Near Arena Gorda Beach, Royalton Bavaro is a tropical haven where you can unwind with free beach cabanas and sun loungers. With 11 restaurants, a poolside bar, and an outdoor pool featuring a lazy river and children's area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 11 restaurants and 9 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Health club
  • Sauna
  • Free beach cabanas
  • Beach umbrellas

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
The current price is CA $489
CA $489 total
includes taxes & fees
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

View from room

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

View from room

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

View from room

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

View from room

Luxury Junior Suite Ocean View

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

View from room

Luxury Junior Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite Ocean View Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds
Water park

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very good, (4312)
The price is CA $814
CA $960 total
includes taxes & fees
Feb 25 - Feb 26
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive
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About the area

Map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Cana Bay Golf Club - 17 min walk
  • Arena Gorda Beach - 18 min walk
  • Punta Blanca Golf Course - 6 min drive
  • Iberostar Golf Course - 10 min drive
  • Macao Beach - 26 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬8 min drive
  • ‪Chill Bar - ‬10 min walk
  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Dips Pool Bar - ‬8 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

At Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be just a 5-minute drive from Arena Gorda Beach. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Dining choices include 11 restaurants and the 9 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a casino, a lazy river, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 730 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Free water park
  • Casino
  • Full-service spa
  • Lazy river
  • 3 casino gaming tables
  • 5 casino slot machines
  • Hot tub
  • Casino VIP room
  • Sauna
  • Banquet hall

Accessibility

  • Lowered electrical outlets in bathroom
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Yard
  • Individually decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

Also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offer free cancellation for a full refund?

Yes, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Sorry, pets aren't allowed.

Is parking offered on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yes, the 452 square-foot casino features 5 slot machines and 3 gaming tables.

What is there to do at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino and nearby?

Have fun with onsite activities like parasailing, snorkeling, and beach yoga. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino also has 9 bars, a casino, and a lazy river, as well as a sauna, a health club, and a garden.

Are there restaurants at or near Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there are 11 onsite restaurants.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

What's the area around Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino like?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is located on the waterfront in Bávaro, a short 17-minute walk from Cana Bay Golf Club and 18 minutes' walk from Arena Gorda Beach.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Fantastic beach. Clean, well appointed rooms. Food in buffets and restaurants were good. No complaints!
Dawn, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

anietie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Maritza, 6-night trip
Verified Hotels.com guest review

8/10 Very good

We really enjoyed our time there! The staff was amazing! And sleeping while on the beach was very relaxing! We enjoyed our swim out room tremendously as well
Patrick, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Je ne conseille pas à la classe moyenne
Le service était déplorable alors que j’ai payé 480€ la nuit. J’ai voulu me faire plaisir pour une fois mais l’expérience n’était pas à la hauteur du prix et de mes attentes. Je ne vous conseille pas d’aller dans cette hôtel. Niveau qualité prix ça ne les vaut pas. Ils font tout pour que vous déboursiez. Et ils divises les gens avec leur Diamond club, ce qui vous fait passer pour un pauvre alors que vous avez débourser 500€ pour la nuit. Je reste sur ma fin.
Noemie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recomendable 100% el Diamond club.
Recomiendo al 100% la suite del diamond club (éramos 4 de familia, con dos hijos mayores). Sin duda compensa muchísimo la opción Diamond club (camas balinesas de calidad gratis en la playa…todo un lujo y confort todos los días). Te cambia la experiencia. Además, piscina y bar y poder desayunar en exclusiva delante de la playa a diario. Solo disponible en esta opción. Bebidas de marcas para los bebedores. Los mayordomos asignados súper profesionales y eficientes. Joel y Eduardo. Encantadores, educados y serviciales las 24h. Del día.te ayudan con reservas y con cualquier duda y problema q pueda surgir. Y lo solucionan inmediatamente. Checkin y checkout rapido en zona exclusiva mientras te invitan a comer y beber algo en el lounge exclusivo del Diamond club. Lo único negativo de la habitación: la calidad del colchón del sofá cama (lo solucionaron poniendo 2 colchones). La calidad de la comida del resort muy muy lejos de la de un hotel de 5 estrellas en España. La peor la del bufé de desayuno y comida de la playa: muy regular y repetitiva (lo mejor los zumos naturales y omelettes a tu gusto). La paella…sin comentarios… La de los restaurantes temáticos mejor. Playa (y en general el resort) con pocas palmeras pero con mucha zona de hamacas y camas balinesas en una playa muy bonita. Espectacular los paseos en la larga línea de playas.
Silvia, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

I really enjoyed the stay at Royalton Bavaro. The suite was with the swim out pool.
Mildred, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

mas amabilidad
las instalaciones son muy bonitas, mi hospedaje fue en el primer piso y la ducha tenia muy mal olor, la atencion de los empleados fue bastante regular a excepcion de muy pocos que fueron amables. Comprendo que el trabajo es muy duro para estas personas pero una respuesta o un servicio amable pasaria a ultimo plano lo demas.
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Lee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay. The place was beautiful with so much to see and do for adults and children. The hotel entertainment, restaurants, pools and photo centre were my most used facilities. Yaneirys, our concierge was the best! She checked in on us, ensured we had everything we needed, she was accessible by text and really made us feel at home during our stay. Highly recommend her to anyone staying there.
Karla, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Symira, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Emmanuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Belinda, 6-night trip
Verified Expedia guest review

2/10 Poor

The structure is horrible it rained and so the whole time people were falling and hurting themselves because the rain came right through the roof and there were leaks and puddles everywhere
Lissette, 5-night family trip
Verified Expedia guest review

6/10 Good

I expect more from the staff
Daniela, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort always had really fun entertainment and inclusive activities for all ages
Francesca Teresa, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Keya-Moné, 4-night trip
Verified Expedia guest review

2/10 Poor

I complain the refrigerator was not working they never come an fix it all my stuff in the refrigerator spoiled so terrible lits of water leaks
Khemragi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ivan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great facility
JENNY, 1-night family trip
Verified Expedia guest review

6/10 Good

Overall we liked this property. The check in the the diamond club was lengthy and slightly chaotic however when we got to our room it was clean and fresh and our butler Delvis was great and went above and beyond. The only downside was the restaurants. We went to the steak house and it was busy. We waited an hour after our starter and realized no one was eating. We eventually left with no food and no apologies. The Italian restaurant we received cold pasta and it was pretty underwhelming. They were quite forceful at trying to sell us expensive wines from the menu. The main buffet was our go to and was excellent. Another small matter was that we had no hot water in our room for 3 days. We wouldn’t then utilize our diamond cloud upgrade of jacouzzi baths. And of course cold showers were not pleasant. To sum up , there were a few kinks along the way but more good than bad. It was a pleasant experience and I would consider coming back to the property . The staff were helpful
Lorna, 4-night romance trip
Verified Expedia guest review

6/10 Good

The rooms were damp and had a strong, unpleasant odor. The mosquito net was torn, and the air conditioning was very noisy—so loud, in fact, that it sounded like a truck was in the room, making it impossible to sleep with it on. The wardrobe was also broken. We were quite disappointed, especially since we had paid more than usual for a room with direct access to a swim-out pool. Additionally, despite staying for five nights, we were unable to book a reservation at the steakhouse. On a positive note, the staff were extremely friendly, which was a lovely touch. Additionally, the lazy river was disappointing. There weren't enough inflatables available, and half of the water jets weren't working, which made the experience very slow and less enjoyable.
PHILLIP, 5-night trip
Verified Expedia guest review