Hilton Garden Inn Pigeon Forge

Photo gallery for Hilton Garden Inn Pigeon Forge

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Outdoor spa tub
View from room

Overview of Hilton Garden Inn Pigeon Forge

Hilton Garden Inn Pigeon Forge

3.0 star property
Mountain hotel with indoor pool, near Titanic Museum

9.2/10 Superb

688 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2481 Teaster Lane, Pigeon Forge, TN, 37863
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Pigeon Forge
  • Titanic Museum - 13 min walk
  • Island at Pigeon Forge - 16 min walk
  • LeConte Center At Pigeon Forge - 26 min walk
  • Hatfield and McCoy Dinner Show - 2 min drive
  • Dolly Parton's Stampede Dinner Attraction - 9 min drive
  • Dollywood's Splash Country - 13 min drive
  • Dollywood - 20 min drive
  • Sevierville Convention Center - 18 min drive
  • Anakeesta - 21 min drive
  • Ripley's Aquarium of the Smokies - 21 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

About this property

Hilton Garden Inn Pigeon Forge

Hilton Garden Inn Pigeon Forge puts you within a 10-minute drive of Titanic Museum and Island at Pigeon Forge. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Garden Grille and Bar, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The pool and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 70 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (1815 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 48-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 12 for adults, and USD 8 and USD 8 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Pigeon Forge Hotel
Hilton Garn Inn Pigeon Forge
Hilton Garden Inn Pigeon Forge Hotel
Hilton Garden Inn Pigeon Forge Pigeon Forge
Hilton Garden Inn Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Hilton Garden Inn Pigeon Forge offer free cancellation for a full refund?
Yes, Hilton Garden Inn Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Pigeon Forge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Pigeon Forge?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Hilton Garden Inn Pigeon Forge?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 70 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Pigeon Forge?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Pigeon Forge?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Pigeon Forge and nearby?
Have fun with nearby activities like hiking, horseback riding, and ziplining. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Pigeon Forge?
Yes, there's an onsite restaurant, Garden Grille and Bar. Nearby restaurants include Blue Moose Burgers & Wings (4-min walk), Bullfish Grill (5-min walk), and Cracker Barrel (8-min walk).
What's the area around Hilton Garden Inn Pigeon Forge like?
Hilton Garden Inn Pigeon Forge is in the heart of Pigeon Forge, a short 13-minute walk from Titanic Museum and 16 minutes' walk from Island at Pigeon Forge. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Okay visit
The staff greeted us were super friendly and explained how to use the WiFi and if we needed anything. We had a king bed that was hard as a rock. One of the pillow cases also had a dark stain on it Our room was also next to the pool and fire pit. Super loud at night until late. Not real sure if I would stay there again for the money.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, but lacking in customer service
The hotel itself was nice. Our room was clean and fairly quiet. The only concern I had was with staff. When we tried to get a drink at the bar, the bartender would not serve my 99-year-old mother as her license had expired. It was really insulting and irritating as I then had to go out and find a grocery store to buy alcohol and drink it in the room.
Mary, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hot tub and pool area were excellent. Room was super clean and comfy.
Jane, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was clean. Bed was comfortable. Pool was very nice. Would definitely go to the hotel again!
Melvin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a very great time there the rooms was very clean and comfortable and the staff was great and the area was safe and friendly
Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome!
1-night family trip
Verified Hotels.com guest review