We decided to stay here in an attempt to save a little money. This is a reasonably nice hotel, but I can not recommend it due to their unusual surcharges. We arrived late at night (around 10:30pm) and the entire hotel was completely dark inside. There were no lights on in any of the hallways or the lobby, and they did not turn them on for us when we arrived. If it was not for the “flashlight” option on my phone, I would have had a hard time climbing the stairs to my room. The room was comfortable, however I didn’t notice when I booked the reservation that there is a “surcharge” for the “airport shuttle”. (Every other hotel I have stayed at in Guatemala City has offered a complimentary airport shuttle). Their “shuttle” was actually just a taxicab they called for us, who directly charged us Q180 for the ride. This is much higher than the usual rate we have paid for a similar cab ride in the past. Also, buried in the fine print, which I failed to notice until later, was a $15 surcharge, per night, for having a second person in the room. Add this all up, and our stay here was actually more expensive than it would have been at our preferred hotel in the same area, the Hotel Royal Palace. My recommendation is to skip this one and just stay at the Royal Palace instead, especially if you have more than one person with you. The Royal Palace has a much better location, better facilities, better service, a better restaurant, free airport shuttle, and no unexpected surcharges.