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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

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3 outdoor pools, cabanas (surcharge), pool umbrellas
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Secrets Akumal Riviera Maya - Adults Only - All Inclusive

VIP Access

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Akumal Beach

9.2/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
Main amenities
  • Daily housekeeping
  • Winery
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 spa tubs
  • Nightclub
  • Rooftop terrace
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • Akumal Beach - 2 min walk
  • Tulum National Park - 15 min drive
  • Tulum Mayan Ruins - 22 min drive
  • Xplor Theme Park - 24 min drive
  • Xcaret Eco Theme Park - 28 min drive
  • Sian Ka'an Biosphere Reserve - 53 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26.1 miles/41.9 km
  • Airport shuttle (surcharge)

Restaurants

  • Taverna Akumal - 2 min walk
  • Coco Cafe - 3 min walk
  • Market Cafe - 3 min walk
  • El Patio - 3 min walk
  • Oceana - 5 min walk

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from Akumal Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Oceana, one of 7 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a winery, and a nightclub. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Snorkeling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 3 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Private indoor spa tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Individually-wrapped food options are available for breakfast and through room service.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Secrets Akumal Riviera Maya - Adults Only - All Inclusive on 18 Dec 2022 start from CA $938, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at Secrets Akumal Riviera Maya - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars, and a nightclub, as well as a winery, a sauna, and a steam room.
Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there are 7 onsite restaurants, featuring seafood, ocean views, and poolside dining. Nearby restaurants include Coco Cafe (3-min walk), Market Cafe (3-min walk), and El Patio (3-min walk).
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a jetted bathtub.
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Akumal Riviera Maya - Adults Only - All Inclusive like?
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is located on the waterfront, a short 13-minute walk from Half Moon Bay and 2 minutes' walk from Akumal Beach.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

6/10 Good

Meh...
Meh... Disappointed in the room, food, and service. This was a last-minute trip to see friends who were at Secrets for a wedding. Paid "full" price. In NO way is this a $900/night hotel. Service was decent except at the beach, where waiters seem frazzled, forgetful, and very few. NO hot water in the room, no matter how long it ran for! Pirate Show with "surf & turf" was corny and the food was inedible. We would not return.
Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible property!! Will definitely go back! 5 Diamonds!!! Well worth the price. All aspects of this property are amazing!!
stacie, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing all-inclusive restaurant.
This was an amazing resort. Incredible friendly and delightful staff. The food was amazingly delicious. The grounds were impeccably well kept. The only minor issue is the swim-up bar and bar by the main pool closed 2 hours before the pool closed and the bartenders were a bit rude towards the end of their shifts. Also, the restaurant dress codes were a bit too strict, but all-in-all a phenomenal resort.
Sheila, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not ideal place for any one looking to celebrate
Place is nice. Location is not friendly to any one looking to actually leave the resort. Beach bar staff was not friendly. Bar closes at 1am. It’s not ideal for any sort of bday or any type of celebration. The Restaurants make you wear shoes an pants
Dan, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Recent stay in Akumal Secrets
The stay was wonderful. I do wish they would work on getting tofu as a vegan option in all of their restaurants. They only had tofu in the hibachi restaurant and it’s not that hard to make tofu in different ways or forms. A lot of the vegan plates in all the other restaurants were just veggies displayed on the plate in an upscale way. It’s 2022. Tofu should be in every restaurant. Vegans don’t want to eat a vegan burger for every meal. Also - they had an opportunity to really bring it with their Mexican restaurant and it was sub par.
5-night trip
Verified Hotels.com guest review

8/10 Very good

My husband and I had our honeymoon and it was exactly what we were looking for! Romantic, great food, great people, our price range. 6 days at this resort was perfect
Tal, 5-night romance trip
Verified Expedia guest review

8/10 Very good

First of all I never write reviews but I’m going to do this time. Resort was amazing very clean everybody is respectful from the staff. Once you get there if they ask you do join them in a fancy breakfast that means they going to take 2-3 hours of your time for their marketing try to skip it unless you want to do it. Dress code was mad annoying they won’t let you go to any restaurant inside if you don’t have jeans. Food was ok not that fresh specially breakfast. My favorite was seaside food over there it’s amazing.
besart, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort! The beach and ocean was amazing! We loved being able to snorkel right off the beach. The food was also great.
Megan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great room and food options. Staff is excellent. We had a wonderful honeymoon.
NAVISH, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The people and resort itself were nice, but they held us hostage WITH SALES PITCHES before we were even allowed to go to our room. From the literal moment we got there we were being sold a timeshare and more expensive dinners along with them trying to sell us a more expensive room. When my wife and I told them we weren’t interested they tried to guilt us into buying by saying the regular amenities weren’t “very nice” and that she was a single mother who “really needed to hit her numbers.” I hate that a company would force their employees to guilt their own guests for sales numbers. The drinks at this “all inclusive” resort were terrible! Everything is watered down and awful tasting. The only bright spot in all of this was the food. Very nice restaurants, but even at our dinners we were hounded at every turn to buy extra bottles of wine or champagne. It was just always a pressured sale. The entertainment was AWFUL! None of the shows made any sense. I would rather go watch the talent at a local karaoke bar in my hometown. We found our own spots away from the staff so we could just relax in peace. The pools and beach area close at 8pm. The room service was awful food. Our room had a broken outdoor bathtub (scolding hot water only), and a broken door handle that had to be completely replaced after we were locked out of our room for 2 hours. Overall, my wife and I had a good time despite being sold at every turn and the amenities being awful. 5/10 do not recommend. Hyatt ruined.
Tommy Gregory, 4-night romance trip
Verified Expedia guest review