Positives: Smooth check-in process with accommodating front desk staff, impeccably maintained rooms equipped with necessary amenities, tranquil atmosphere, ample parking facilities, well-equipped gym, convenient location with easy access to Mall of Oman (5 minutes away) and Oman Avenues Mall (10 minutes away), close proximity to hospitals such as NMC and Aster, excellent value for money.
Negatives: Limited options for nearby dining, utensils showing signs of wear and tear, insufficient TV channels (assistance from the TV technician was not satisfactory), housekeeping staff could benefit from improved communication skills when interacting with guests. The swimming pool water had an excess of chlorine, which may be uncomfortable for some guests and kids sensitive to strong chemicals.