Guests
All properties in Springfield, Massachusetts, United States of America

MGM Springfield, Springfield

4-star hotel with 5 restaurants, near MassMutual Center

  • Free parking
From
$252 CAD

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  • Main Street King - Guest Room
  • Main Street King - Guest Room
  • Stay Well Main Street Queen - Bathroom
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  • Main Street King - Guest Room
Main Street King - Guest Room. Image 1 of 27
1 / 27Main Street King - Guest Room
One MGM Way, Springfield, 01103, MA, United States of America
8.0.Very Good.
  • The hotel is beautiful and very clean ...great amenities.. nice staff... my only negative…

    Jul. 24, 2019

  • This was our first time to this property since it opened. We found the venue to be very…

    Mar. 13, 2020

See all 343 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Walkable
Convenient
Dining options
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
    • Free parking
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 240 smoke-free guestrooms
    • Daily housekeeping
    • Casino
    • 5 restaurants and 3 bars/lounges
    • Breakfast available
    • 10 meeting rooms

    For families

    • Cribs/infant beds (surcharge)
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In Metro Center
    • MassMutual Center - 6 min walk
    • Naismith Memorial Basketball Hall of Fame - 8 min walk
    • Titanic Museum - 18 min walk
    • Springfield Armory - 20 min walk
    • Forest Park - 45 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Springfield King
    • Springfield Queen
    • Main Street King
    • Main Street Queen
    • Stay Well Main Street King
    • Stay Well Main Street Queen

    What’s around

    Landmarks

    • In Metro Center
    • MassMutual Center - 6 min walk
    • Naismith Memorial Basketball Hall of Fame - 8 min walk
    • Titanic Museum - 18 min walk
    • Springfield Armory - 20 min walk
    • Forest Park - 45 min walk
    • Six Flags New England - 6.3 mi / 10.1 km
    • Holyoke Mall - 6.4 mi / 10.3 km

    Getting around

    • Bradley Intl. Airport (BDL) - 21 min drive
    • Westfield, MA (BAF-Barnes Municipal) - 20 min drive
    • Springfield Union Station - 16 min walk
    • Holyoke Station - 11 min drive
    • Windsor Locks Station - 16 min drive
    map
    See on map
    One MGM Way, Springfield, 01103, MA, United States of America

    At a glance

    Hotel size

    • This hotel has 240 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs only)*

    Internet

    • WiFi in rooms*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • 5 restaurants
    • 3 bars/lounges
    • Coffee shop/café

    Things to do

    • Casino

    Working away

    • Number of meeting rooms - 10
    • Conference space
    • Conference space size (feet) - 10646
    • Conference space size (meters) - 989

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 2018
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 55-inch LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • WiFi (surcharge)
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Dining

    TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

    Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

    Wicked Noodles - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

    Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.

    The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 22.69 per accommodation, per night
    • Resort fee inclusions:
      • Internet access (may be limited)
      • Phone calls (may be limited)

    Optional extras

    • WiFi is available in guestrooms for USD 22.69 per night (rates may vary)
    • Breakfast costs between USD 20 and USD 30 for adults, and USD 12 and USD 20 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Cribs/infant beds are available for USD 20.00 per stay

    PetsPay at property

    • Pets are allowed for an extra charge of USD 100.00 per pet, per stay
    • Service animals exempt from fees

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Policies

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted.

    State tax ID - C0003012810

    Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

    Also known as

    • MGM Springfield Hotel
    • MGM Springfield Hotel
    • MGM Springfield Springfield
    • MGM Springfield Hotel Springfield

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, MGM Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, dogs are welcome. There's a charge of USD 100.00 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there are 5 onsite restaurants, featuring American cuisine. Nearby restaurants include Frigo's (6-min walk), Red Rose Pizzeria (7-min walk), and Nadim’s Downtown Mediterranean Grill (7-min walk).
    • Yes, the 125000 square-foot casino features 1250 slot machines and 147 gaming tables.
    • MGM Springfield has 3 bars and a casino.
    8.0.Very Good.
    • 8.0.Very Good

      Clean, kept up, the staff is fantastic. Don't waste your time with their Italian restaurant "Costa". Go right across the street to the best Italian place in the city: Red Rose Pizzeria. Travel tip: the least expensive rooms do not have a mini fridge. Tell them at the desk you are diabetic and need a fridge for your insulin.

      PATRICK, 2 night romance trip, Mar. 13, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      downtown location is good...rooms are just OK....kind of a cold feeling...i do get it that you want your customers in the casino and not the room.

      dan, 1 night romance trip, Mar. 12, 2020

      Verified Expedia guest review

    • 4.0.Fair

      The room was nice new and comfortable but the walls must be very thin, the neighbors were very loud late and early probably wont be staying at MGM again.

      Bruce, 1 night business trip, Mar. 9, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      The whole place was overhyped. While very nice, not at all what I expected. The room was clean, but the bed was very uncomfortable. The casino was meh as well.

      2 night romance trip, Mar. 3, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Checked in at 5:00 but our room was not ready yet, so they gave my friend and I a $15 voucher for food and bevs

      1 night trip with friends, Feb. 29, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Girls trip

      Our group of 5 had an amazing stay at the MgM Grand Hotel. The rooms were beautiful, immaculately clean and comfortable. Definitely would stay here again.

      Suzanne, 1 night trip with friends, Feb. 28, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Stylish but loud

      Rooms were stylish but lousy insulation between the walls. I heard the neighbors TV and the sound of shuffling cards all night as well as other noises within the hotel.

      1 night trip, Feb. 26, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Decor was unique, cleanliness and onsite ammenties...food, restaurants. Valet parking.

      1 night family trip, Feb. 23, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      very nice hotel and casino,enjoyed our time at mgm springfield

      1 night family trip, Feb. 23, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      The castle was awesome. The waitress service was horrible

      AnneTrombetti, 1 night trip with friends, Feb. 23, 2020

      Verified Expedia guest review

    See all 343 reviews