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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Unwind after an action-packed day by lounging around our cozy bar or find your next thrill on our water park’s thrilling attractions.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Pool

Reviews

5.4 out of 10

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Water park
  • Fitness center
  • Children's pool
  • Waterslide
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Arcade/game room
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
The price is CA $87
CA $97 total
includes taxes & fees
Jan 28 - Jan 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

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6.6 out of 10, (1000)
The price is CA $84
CA $97 total
includes taxes & fees
Jan 21 - Jan 22
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About the area

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 7 min walk
  • Batavia Downs Casino - 16 min walk
  • Rochester Regional Health - 4 min drive
  • Dwyer Stadium - 4 min drive
  • Summit Medical Center - 5 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 34 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark is a great choice for a stay in Batavia. After splashing around at the water park, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English

At a glance

DONE

Hotel size

    • 194 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Water park access (surcharge)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (7319 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Water park access (surcharge)
  • Arcade/game room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chasers Lounge - This lobby lounge serves dinner only. Open select days.

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Children's pool
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 15 per person, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?
Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's a children's pool.
Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?
Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Quality Inn & Suites Palm Island Indoor Waterpark?
No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.
What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?
Quality Inn & Suites Palm Island Indoor Waterpark has a waterslide and a fitness center, as well as an arcade.
Are there restaurants at or near Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's an onsite restaurant.
What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?
Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino.

Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.4

5.4/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Fair

Asked for a plug for the bath tub at 7 pm at 930 still no plug and they never he stopped to say what was going on. I have stayed at this hotel before and this is the worst service we have ever got will not go back
Candace, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ehhh
Rooms booking don’t come with water park tickets. Charging adults to watch there kids. Broken furniture and the toilets don’t flush well the room has the same furniture when they first open.I check for bed bugs and found Nothen . Took 3 times to find a room that would open the doors. Heard running down the hall all night long. Breakfast was cereal donuts and fruit. The milk taste like powder milk and orange juice was not juice. Front desk was nice but it’s not worth the up charge for the water parkish. No restaurant on site anymore and my room was next to the banquet room where they had a meeting of some sort so heard all that going on as well. I was here when this hotel first opened and it’s has went down hill since. This will be the last.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

There were cockroach in the cabinet next to the refrigerator 😡😡😡
GERARDO, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Not Fit For The Homeless
We are both over 65… and that slum hole was the absolute worst place either of us ever stayed at. If we weren’t so far from home, we would have forfeited our stay and left. What hotel takes down their breakfast at 9am?? (just dry cereal anyway) Cigarette burn holes in our bed covers, no internet, busted furniture, not to mention we didn’t dare to take a shower…missing ceiling tiles, hole where the vent was. The room was not touched at all while we were out all day, out of TP, I could go on. STAY AWAY FROM THAT PLACE
Cary, 2-night trip
Verified Hotels.com guest review

2/10 Poor

My worst hotel ever
Worst hotel in my life, very fortunate I haven't found roach in my room after reading through the comments. Photos are very very misleadings.
Jeremy, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Karoline G, 1-night trip
Verified Hotels.com guest review

6/10 Good

Liam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Run down, peeling wallpaper, rust, peeling paint, just tired.
John, 1-night trip
Verified Expedia guest review

2/10 Poor

The bug problem is getting out of hand
stacy, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Fire alarm beeping. Light in bath beeping. Elevators out of order. Banana for breakfast. No hot water or mild for package oatmeal. Don’t stay at this trap.
Sharon, 1-night family trip
Verified Expedia guest review

8/10 Very good

It was decent
Robert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Anthony, 1-night trip
Verified Expedia guest review

4/10 Fair

Dottie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mi habitación estaba sucia, olía mal, había basura en la alfombra y debajo de la cama, no avía papel de baño y las llaves del agua no servían, el personal nada amable, no volveré a reservar jamás en ese hotel, me dieron la peor habitación, horrible, mala experiencia.
Georgina, 1-night family trip
Verified Expedia guest review

4/10 Fair

Josie, 1-night trip
Verified Expedia guest review

2/10 Poor

First room was terrible, looked like a party room. Then found bugs in the bathroom. Was upgraded to a different room with a king size bed. The bed was horrible, when you sat on it, it would fall off whatever was holding on it. Mattress was hard. Also found bugs in the bathroom the next day. Let’s say, will not be coming here again.
Jenny, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I don’t recommend anyone even being on that building at all , there are bugs and nothing works and unclean .
Holly, 1-night trip
Verified Expedia guest review

4/10 Fair

Overall dirty hotel
Everything in the hotel was in a state of disrepair. The room wasn’t clean and what was “cleaned” was not done well. I won’t come back here.
Travis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The place was very run down. Once we checked in we were told that we could use the second entrance to get to our room. We drove around the hotel to find the second entrance. The entrance was not welcoming at all and wasn’t very secure. The awning or paneling around the entrance was missing exposing the metal frame. You didn’t need to scan your room key to get in or anything so just anyone could walk in. When we were walking down the hallway to our room there was one room with the door wide open, obviously not being used. There was no furniture. It just looked like a dumping ground for the hotels stuff that they don’t know what to do with. There was one door where the handle was completely missing. Once we got to our room we walked in and were immediately greeted with cigarette smoke. The bathroom door looked like someone punched it. The fire alarm looked like it was from the 70’s. The popcorn ceiling was chipping away. One of the out lets only had one working outlet. We paid 140 dollars to stay here. It was definitely not worth it. I would have rather slept in my car.
Shannon Lee, 1-night trip
Verified Expedia guest review

6/10 Good

Not worth the price
This place was in rough shape. We booked a king size room and instead got 2 full size beds. Light didn’t work, dead bolt didn’t work, door handle was broken, bathroom had numerous stains on the ceiling. It was a last minute booking but for the price I expected more
Tabitha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very close to shopping and restaurants. But the hotel had roaches in the room.
Ronnie, 1-night trip
Verified Expedia guest review

8/10 Very good

CATHLEEN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

christopher, 1-night trip
Verified Hotels.com guest review