Centro Comercial Campo de las Naciones - 6 min drive - 5.3 km
Real Madrid City - 9 min drive - 5.3 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive
San Fernando Henares Station - 7 min drive
Coslada Station - 7 min drive
Vicalvaro Station - 9 min drive
Alameda de Osuna Station - 8 min walk
El Capricho Station - 15 min walk
Aeropuerto T1-T2-T3 Station - 23 min walk
Free airport shuttle
Restaurants
Burger King - 8 min drive
Ginos Plenilunio Park - 6 min drive
Hilton Executive Lounge - 12 min walk
Babel - 20 min walk
La Parada - 13 min walk
About this property
Sercotel Madrid Aeropuerto
Located just 1.6 mi (2.5 km) from the airport, Sercotel Madrid Aeropuerto offers a free shuttle at scheduled times. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff and breakfast. Public transportation is close by: Alameda de Osuna Station is just 8 minutes by foot.
Languages
English, Spanish
At a glance
Hotel size
81 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured covered onsite self parking (EUR 17 per day)
Secured covered onsite extended parking (EUR 17 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite garage
Transfers
Free airport shuttle from 5:00 AM to 1:00 AM
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 5 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2003
Safe-deposit box at front desk
Terrace
Fitness center
Seasonal outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Height-adjustable showerhead
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Memory foam mattress
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 70 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
Swimming pool
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 30 per pet, per day
Parking
Covered self parking costs EUR 17 per day
Covered extended parking costs EUR 17 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 8:30 PM
The seasonal pool is open from July to September
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid
Frequently asked questions
Does Sercotel Madrid Aeropuerto offer free cancellation for a full refund?
Yes, Sercotel Madrid Aeropuerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sercotel Madrid Aeropuerto?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:30 AM to 8:30 PM.
Are pets allowed at Sercotel Madrid Aeropuerto?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per day, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Madrid Aeropuerto?
Yes. Self parking costs EUR 17 per day. Extended parking costs EUR 17 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Sercotel Madrid Aeropuerto?
Yes, a free airport shuttle is available from 5:00 AM to 1:00 AM at scheduled times.
What are the check-in and check-out times at Sercotel Madrid Aeropuerto?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 70 (subject to availability). Express check-in is available.
Is there an onsite casino at Sercotel Madrid Aeropuerto?
No, this hotel doesn't have a casino, but Casino de Madrid (12-min drive) and Casino Gran Via (13-min drive) are both nearby.
What is there to do at Sercotel Madrid Aeropuerto and nearby?
Sercotel Madrid Aeropuerto has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Sercotel Madrid Aeropuerto?
Yes, there's an onsite restaurant.
What's the area around Sercotel Madrid Aeropuerto like?
Sercotel Madrid Aeropuerto is in Barajas, a short 6-minute drive from Adolfo Suarez Madrid-Barajas Airport (MAD) and 14 minutes' walk from El Capricho Park. Travelers say this hotel is in a good location.
Sercotel Madrid Aeropuerto Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Airport
Service staff
Room
Breakfast
Shuttle
Shower
Shuttle services
Flights
Restaurant
Bed
What guests liked
The airport shuttle service was convenient, reliable, and on time, making it easy to get to and from the airport. (48 reviews)
Breakfast was great with many options and accommodating for guests with dietary needs. (20 reviews)
Excellent dining options are available within walking distance, with good restaurants and a free airport shuttle service. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
25 Nov 2024
Nice hotel, good for day before traveling.
Jose L.
Jose L., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Clean modern hotel and 5 min from airport. Very convenient of you have a flight out there next day. Great breakfast service. Very convenient with shuttle airport. The only thing is it's not easy to get to with public transportation but that's a minor issue.
Lorin
Lorin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Carlos
Carlos, 1-night business trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Ran
Ran, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Jacob
Jacob, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
Convenient to Airport
The front desk staff was extremely friendly and helpful. The lobby has been updated and the breakfast and coffee offerings were really good. The room itself was clean, but it was smaller than I was anticipating. We only stayed for one night, but with two kids and two adults (bunk beds + what felt like larger than a full but smaller than a queen bed) it would have been tough to stay longer than that. They also seem to limit how low you can put the air conditioning - about 72F/22C. To sleep, we like it a few degrees cooler and it was a little uncomfortable. The hotel offers a free shuttle to the airport which was on time and very helpful.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 Sep 2024
Close to airport
Chosen for proximity to airport and shuttle bus. Staff was efficient, but not overly friendly. Restaurant has limited menu, but food was good. Room adjoined children’s playground and was noisy.
Shauna
Shauna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
Trini
Trini, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Good place for a brief stay.
We stayed here one night prior to plane travel. Just to note that you have to call the hotel for the airport shuttle upon arrival at Barajas. The hotel is about a 15 minute drive from the airport but there can be heavy traffic. The hotel is modern and the room is comfortable and quiet. The pool is not heated. The little commercial area has some good restaurants. The metro is a short walk through a residential area.
Lois
Lois, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Sep 2024
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2024
We are a couple, and they gave us a room with 2 single beds. We were also told that the breakfast was complimentary, but we had to pay for it, even for a single coffee (3euros). There wasn’t a coffee machine in the room
simon
simon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 Aug 2024
We stayed at this hotel twice. The rooms are ok but the lack of staff to run the place well is very noticeable. Breakfast doesn’t start until 7 AM which makes it a bit tricky if you have an early flight. We kept asking for basic stuff because there was no staff looking after the Breakfast station… Also, no food options until 6pm, they do not offer room service to the rooms, you need to go downstairs every-time to order food which is not convenient especially travelers with children that are on different time-zones! They actually got annoyed when we asked if they offered room service. Overall average place. Sadly, this will be our last time we visit.
majed
majed, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
quiet and safe
Tzvi
Tzvi, 1-night business trip
Verified Expedia guest review
4/10 Fair
18 Aug 2024
A very DIRTY hotel. The bed, the floor and the shower were dirty.
No a friendly staff either.
Martha
Martha, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
***
Noreen
Noreen, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Silvia
Silvia, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Aug 2024
Isabel
Isabel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
Buen lugar para descansar y estar cerca del aeropuerto. La comida del restaurante es pésima, entiendo que no es un lugar de placer pero aún así deberían ofrecer mejores alimentos.
carlos
carlos, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Comfortable and convenient
We picked Serotel because it was close to the Madrid airport. The hotel staff were very friendly and helpful, room was clean, pleasant, and comfortable; airport shuttle was very convenient; and we even found a very good Trattoria nearby where we enjoyed an excellent dinner.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
gal
gal, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Jul 2024
Good airport hotel
This hotel is a great option if you have an early morning flight from Madrid, as we did. It's close to the airport, and there is a free airport shuttle, which saves time and money. The breakfast is not free, but it's at a reasonable price, and it's very good. The rooms are pretty utilitarian, but they are clean and fine for a night. There are a few restaurants that are within walking distance if you arrive in time for dinner. This was our second stay here, so you know it's a good option!