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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel with full-service spa, connected to a shopping center, near Condado Beach

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Photo gallery for DoubleTree by Hilton San Juan

Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby
Sports facility

Reviews

8.8 out of 10
Excellent
Relax by the pool or explore Condado Beach near DoubleTree by Hilton San Juan. This family-friendly hotel offers a garden, 3 restaurants serving international cuisine, and an onsite spa for rejuvenating treatments like aromatherapy and manicures/pedicures. With free in-room WiFi, helpful staff, coffee shops/cafes nearby beaches are within reach.

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Private bathroom
The current price is CA $246
CA $336 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 33.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.0 out of 10, Wonderful, 3,241 reviews
The price is CA $255
CA $345 total
includes taxes & fees
Apr 30 - May 1
Embassy Suites by Hilton San Juan Hotel & Casino
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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Condado Beach - 3 min drive - 2.5 km
  • Jose Miguel Agrelot Coliseum - 3 min drive - 3.3 km
  • Distrito T-Mobile - 4 min drive - 4.1 km
  • Pan American Pier - 4 min drive - 4.1 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
  • Sacred Heart Station - 28 min walk
  • Free beach shuttle

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

DoubleTree by Hilton San Juan puts you just a 5-minute drive from Condado Beach and Pan American Pier. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Cafe Pierre, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool at this Art Deco hotel, and in-room conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 184 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 25 per day; includes in/out privileges)
    • Onsite valet parking (USD 30 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Pool table
  • Table tennis
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • In-room bottled water
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3.00 to 22.00 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 25 per day with in/out privileges
  • Valet parking costs USD 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan offer free cancellation for a full refund?

Yes, DoubleTree by Hilton San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton San Juan?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at DoubleTree by Hilton San Juan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton San Juan?

Yes. Self parking costs USD 25 per day. Valet parking costs USD 30 per day.

What are the check-in and check-out times at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton San Juan?

No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are both nearby.

What is there to do at DoubleTree by Hilton San Juan and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton San Juan also has 2 bars, an outdoor pool, and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near DoubleTree by Hilton San Juan?

Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around DoubleTree by Hilton San Juan like?

DoubleTree by Hilton San Juan is in Santurce, a short 17-minute walk from Casino del Mar at La Concha Resort and 5 minutes' walk from Museo de Arte de Puerto Rico. Travelers give top marks for the hotel's prime location.

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Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Location
Restaurant
Food
Amenities
Family friendly
Breakfast
Bar

What guests liked

  • Convenient beach access with shuttle service, free beach chairs, and umbrellas were greatly appreciated by guests. (18 reviews)
  • The on-site restaurant and nearby dining options offered a variety of choices with excellent customer service. (11 reviews)
  • The hot tub was a pleasant experience, described as nice and a hydro massage pool. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

MICHAEL, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Isioma, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stopover stay

Staff was great on check-in. Our room wasn't quite ready, so we were given drink vouchers. As it turned out the room was ready less than 10 minutes later, but we still enjoyed the free drinks.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Sibane, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean and safe

We had the best stay at this beautiful hotel! The staff went out of their way to help us whenever we had questions or needed assistance! The beach shuttle service was great but it was an easy ten minute walk from the hotel so we walked back from the beach. The hotel is within walking distance from many great restaurants and coffee/bakery shops.
Brenda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ed, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Poor room design, elevator went 3 steps short of floor 8
Daniel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the location. 5 minuts walk to the beach.
Maria, 3-night business trip
Verified Orbitz guest review

4/10 Fair

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Jamell, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the staff! Especially William and Christian the valets. And Jose the bartender was also excellent.
Isabelle, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

My stay was nice at the Hilton everyone around was nice they had some good food choices around and it was nice walkable area the room was a bit small but otherwise no real complaints.
James, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Teresa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The service was excellent. Location was convenient. Property was clean and well-maintained. I would stay here again. Transportation to the beach was quick and easy.
Wendy, 3-night family trip
Verified Expedia guest review

8/10 Very good

Good
Yulando, 3-night romance trip
Verified Expedia guest review

6/10 Good

CarmenJulia, 5-night trip
Verified Expedia guest review

8/10 Very good

Super staff

We stayed at the Double Tree by Hilton, San Juan to relax and explore before joining our cruise ship. The Hotel provided an excellent base from which to visit the beach by shuttle bus and for taxis into the old town. The staff were excellent and the hotel was very good but we often found the air conditioning a bit chilly for us and the colour scheme lacks a wow factor. The staff recommended Bebo’s as a place to eat, just round the corner. It was excellent to eat there - a busy place!
Philip Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Annie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Best Vacation Ever

Property was very close to the beach and the staff was super friendly and professional
ANDREW, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

The whole entire staff in every department is outstanding!!
Bianca, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice place
Robert, 1-night trip
Verified Expedia guest review