The hotel has welcoming vibes. Staff (front desk, restaurant, room service) were polite and approachable.
I accidentally left my key card and credit card on the restaurant table during breakfast. Kudos to the team at Jambuluwuk for being so attentive, I returned to the hotel at night after a day of activities to find my cards deposited at the front desk.
Overall the hotel is great and I would recommend travellers to stay here! If I have to include something to be improved for the hotel, it would be their room features (e.g. furniture, television, table, wash area are slightly dated).