8/10 Very good
10 Nov 2024
Roomy elegant apartment perfect for family
We rented a 3bd 2ba for 2 couples plus one person and there was plenty room for us with big bedrooms large kitchen and living room that had a large dining table.The ensuite bathroom was tiny and the shared bathroom was normal size. The TV worked great and we watched Netflix. It was such a nice elegant retreat to return to after long days of sightseeing. The staff were all wonderful and friendly. You can't beat the location of being close to Earls Court station. We were able to take the tube to Heathrow airport with no problems. You can get anywhere in London from there. Also there are plenty of stores and restaurants nearby. Here is why I docked a star-I specifically chose this place bc it had a washer & dryer. I can't stand the combo washer/dryers in Europe bc they take forever to dry clothes and they end up frying your clothes. I was so disappointed bc the dryer didn't work. I sent my husband down to tell them and he said it was not hooked up for whatever reason. I had my clothes drying for 4 hours and gave up. I ended hanging them all on the drying racks which was truly annoying. The next day we woke up to NO hot water. We had to get going to sightsee (it was around 10am) and all of us had to take COLD showers! Also before we arrived I couldn't figure out best way to communicate and some of my inquiries weren't answered. There was always someone in the office to help us once we were there. All else was great and I wished we could have stayed longer.
Anita
Anita, 2-night family trip
Verified Hotels.com guest review