Canada Place Cruise Ship Terminal - 16 min drive - 12.1 km
Canada Place - 16 min drive - 12.3 km
Port of Vancouver - 17 min drive - 11.2 km
Getting around
Vancouver Intl. Airport (YVR) - 29 min drive
Vancouver Harbour Flight Centre (CXH) - 33 min drive
Pitt Meadows, BC (YPK) - 35 min drive
Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 123 min drive
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 129 min drive
Vancouver Rocky Mountaineer Station - 13 min drive
Moody Centre Station - 18 min drive
Coquitlam Central Station - 20 min drive
Metrotown Station - 2 min walk
Patterson Station - 9 min walk
Royal Oak Station - 19 min walk
Restaurants
Chipotle Mexican Grill - 2 min walk
Steve's Poké Bar - 3 min walk
Starbucks - 1 min walk
Cactus Club Cafe Station Square - 3 min walk
Tsujiri - 3 min walk
About this property
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel
At Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel, you'll be within a 15-minute drive of BC Place Stadium and Metropolis at Metrotown. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Also, Vancouver General Hospital and Science World are within a short drive. Fellow travelers like that it's just a short walk to public transportation: Metrotown Station is 2 minutes away and Patterson Station is 9 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish
At a glance
Hotel size
100 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Toys
What to do
Shopping
Use of nearby fitness center
Golfing nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Conference space (5000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Terrace
Library
24-hour fitness center
An outdoor pool
Shopping mall on site
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Closed captioned TV
Grab bar in shower
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in public areas
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)
Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
"Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
No, this hotel doesn't have a casino, but Grand Villa Casino Hotel and Conference Centre (5-min drive) and Great Canadian Casino at the Holiday Inn (13-min drive) are both nearby.
What is there to do at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel and nearby?
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel has an outdoor pool and a 24-hour fitness center.
What's the area around Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel like?
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is a short 2-minute walk from Metrotown Station and 4 minutes' walk from Crystal Mall. Travelers give top marks for the hotel's prime location.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
Cobi
Cobi, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Daily breakfast really helped to get an early start. TV channel selections not great. Very helpful staff.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
7 Dec 2024
Ronald
Ronald, 3-night trip
Verified Hotels.com guest review
4/10 Fair
7 Dec 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Great location and property
Comfy bed, great breakfast food and staff. Awesome central location with every amenity possible close by. Only downside was the noise from the subway train right outside my window. But it wasn’t terrible.
Greg
Greg, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Shavonne
Shavonne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Helpful
The staff were so helpful especially housekeeping
Erika
Erika, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
I was greeted by a very friendly and accommodating front desk as was my friend when she arrived. We were there to do some pre-Christmas shopping. Our room was clean, our beds and pillows were so comfy. Besides having free parking and a great breakfast it will definitely be a hotel that I will go back to.
Janice
Janice, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
25 Nov 2024
Service lacking.
Problems checking in. I tried to shorten the trip one night after booking via Hotels.com. Had problems and called the hotel direct....got sent back to Hotels.com.
Arrived at the hotel at 2:15 pm. Was told we could not check in until 4 pm unless we subscribed to some loyalty program. I had been staying at the hotel for ~40 years and was a member of the Holiday Inn program....not sure what happened here.
Staff language barriers....English needs some work. I asked about vending machines....front counter clerk did not know what they were.
Called from third floor asking where ice machines were located...was told 4th and 5th floors....found the sign to the ice machine on the third floor heading to the elevator.
Checked out via the TV in the room on Sat morning. I am still waiting for a copy of the bill to be emailed as of Mon afternoon.
Edward
Edward, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Julia
Julia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Convenient area
Convenient area, close to Metrotown and a lot of shops and restaurants
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Beverley
Beverley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Convenient and helpful
We chose to stay here for one night and attended a conference in the hotel. They held our luggage for free as we were leaving right after it was over. Parking was also free. Room was clean and supe close to the Metrotown mall and many restaurants.
Paula
Paula, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Pierre-Luc
Pierre-Luc, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Sook Hee
Sook Hee, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Felipe Nabor
Felipe Nabor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
YUSUNG
YUSUNG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Charlaine
Charlaine, 2-night trip
Verified Hotels.com guest review
6/10 Good
25 Oct 2024
Communism
Reception made me wait for 2 hours like a sitting duck in the lobby, even though my room was confirmed ready.
They wouldn’t allow me access to the room until exactly 4pm.
Someone finally approached me in the lobby at 3:15 and said if I wanted to pay an additional $50 I could check in earlier than 4pm.
Seeing as I already sat there for the previous hour and a half, I just saved the $50 and waited the additional 45 mins.
Ridiculous customer service. Its hard knowing your room is ready but not being able to access it and having to sit in an empty lobby while the staff sit behind the desk and giggle.
There’s a real disconnect between people these days and it’s hard to be a part of.