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Mercure Swansea Hotel

4.0 star property
Hotel with restaurant, near Swansea.com Stadium

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Swansea Hotel

Bar (on property)
In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Conference space
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is CA $103
CA $124 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

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Pool
Parking available
Free WiFi
Restaurant
8.0 out of 10, Very good, (1004)
The price is CA $105
CA $126 total
includes taxes & fees
Dec 1 - Dec 2
Village Hotel Swansea
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About the area

Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Swansea.com Stadium - 4 min drive - 3.1 km
  • Swansea Marina - 7 min drive - 5.3 km
  • Grand Theatre - 8 min drive - 6.5 km
  • Swansea University - 12 min drive - 8.7 km
  • Swansea Beach - 16 min drive - 7.2 km

Getting around

  • Cardiff International Airport (CWL) - 66 min drive
  • Llansamlet Station - 6 min drive
  • Skewen Station - 6 min drive
  • Briton Ferry Station - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Joe's Ice Cream Parlour - ‬19 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Colliers Arms - ‬17 min walk

About this property

Mercure Swansea Hotel

Located near a train station, Mercure Swansea Hotel is a great choice for a stay in Swansea. Guests looking for a bite to eat can check out The Brasserie, which serves breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers love the helpful staff.

Languages

English, Welsh

At a glance

Hotel size

  • 119 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space (4564 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Does Mercure Swansea Hotel offer free cancellation for a full refund?
Yes, Mercure Swansea Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Swansea Hotel?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Swansea Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Swansea Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Swansea Hotel and nearby?
Mercure Swansea Hotel has a garden.
Are there restaurants at or near Mercure Swansea Hotel?
Yes, there's an onsite restaurant, The Brasserie.
What's the area around Mercure Swansea Hotel like?
Mercure Swansea Hotel is in Llansamlet, a short 3-minute walk from Celtic Trail.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

RoomService staffBreakfastFoodLobbyBathroomLocationBedValueFamily friendly

What guests liked

  • Breakfast was a highlight with a great selection and delicious food. (18 reviews)
  • The property's restaurant offered a good variety of food and friendly service, with one staff member standing out for their helpfulness. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Good but not great
Staff service was fantastic, the rooms were good, however I was in a handicap room which wasn't a problem but due to the way the hotel is structured, again a good thing, the handicap room is closest to the reception area so at night and morning there was a relative constant footfall of guests passing the room, not being noisy but not being quiet either. potentially could do with additional soundproofing for this room.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Poorly stocked bar
Two night stay overall good. Much improved device and food compared to our stay two years ago. If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas
robert, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not very impressed
The bathroom sink tap is stiff and squeaky. The fan sounds like it hasn't got long to live. There are stains on the bedroom carpet. I had to request a blanket as the duvet was much too hot in the night. A blanket should be provided in rooms so that guests have the option to use whichever they prefer. As it was, I endured the first night poor quality sleep and was provided with a blanket for the second night. On the positive side the beds are comfortable and Niall, the chap at the front desk was helpful and pleasant. That said, I wouldn't recommend this hotel to anyone I know who was planning to visit Swansea. The remote location from the town centre is also a factor why I wouldn't endorse this hotel. For what I was charged - £214 for two nights - I was expecting more.
ELIOT, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Basic rooms
Main bar area is decorated really nice. That is where the positives end. Bedrooms are dated and dirty. In desperate need of an update.
Laura, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect in every respect. Will definitely come back
SUSAN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Talfan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mohammed, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice hotel in a convenient location. Room nice and clean and comfortable.
Vicky, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location
Above average hotel, stayed a few times for work. Always friendly staff and clean room.
Vicky, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Swansea visit
Family friendly and were welcoming of our pet dog
s, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very poor experience, wouldn’t recommend.
Very poor. The lobby has clearly had an upgrade but is misleading. The room was very tired. Cool shower, very weak no pressure. Couldn’t change the temperature in the room as no thermostat. Breakfast , eggs were like solid plastic and inedible all had clearly not been refreshed for a while and breakfast was packed up half an hour early whilst eating (although was asked if I had had enough to be fair) and breakfast lights turned off which was a poor experience.
Rebecca, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

LISA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Janice, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

has seen better days
it was kinda run down hotel... has seen better days!
David, 3-night trip
Verified Hotels.com guest review

6/10 Good

Francesco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Dr C M, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kathleen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It's a standard 4-star hotel, so I wasn't expecting too much. However, the hotel could definitely improve its cleanliness, especially when it comes to regular carpet cleaning, which seems to be overdue.
Kam Hang, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable and good
Helpful and friendly staff, hotel situated in nice quiet area
Justin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Friendly staff, fast check in, good hotel location
Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naomi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mike, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ellena, 1-night trip
Verified Expedia guest review