The Park Lane Hong Kong, a Pullman Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Park Lane Hong Kong, a Pullman Hotel

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UNESCO Sustainable Travel Pledge

The Park Lane Hong Kong, a Pullman Hotel

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping center, near Times Square Shopping Mall

8.2/10 Very good

932 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $173
Price available on 09/14/2022
Map
310 Gloucester Road, Causeway Bay, Hong Kong
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Wan Chai
  • Victoria Harbour - 14 min walk
  • Kowloon Bay - 44 min walk
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Lan Kwai Fong - 4 min drive
  • Ocean Park - 11 min drive
  • Repulse Bay - 7 min drive
  • Tai Po Old Market - 21 min drive
  • Hong Kong Disneyland - 41 min drive

Getting around

  • Hong Kong International Airport (HKG) - 38 min drive
  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Fortress Hill Station - 17 min walk
  • Hong Kong Wan Chai Station - 19 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Airport shuttle (surcharge)

About this property

The Park Lane Hong Kong, a Pullman Hotel

Placing you 0.7 mi (1.2 km) from Victoria Harbour and 2.5 mi (4 km) from Kowloon Bay, The Park Lane Hong Kong, a Pullman Hotel offers an airport shuttle (available 24 hours) for HKD 150 per person. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at PLAYT, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a sauna. Fellow travelers like the helpful staff and breakfast. Public transportation is close by: Hong Kong Tin Hau Station is just 9 minutes by foot.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 818 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (HKD 500 per day)
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • 15 meeting rooms
  • Computer station
  • Conference center (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • 24-hour fitness center
  • Art gallery on site
  • Shopping mall on site
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

PLAYT - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
SKYE Restaurant - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ebb & Flow - Overlooking the garden, this café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
SKYE Roofbar - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 150 per person (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

This property is closed from March 8 2022 to June 23 2022 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Valet parking costs HKD 500 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hong Kong Park Lane
Park Lane Hong Kong
Park Lane Hong Kong Hotel
Park Lane Hong Kong Pullman Hotel
Park Lane Pullman Hotel
Park Lane Hong Kong Pullman
Park Lane Pullman
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
The Park Lane Hong Kong, a Pullman Hotel Hotel
The Park Lane Hong Kong, a Pullman Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong

Frequently asked questions

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Room was nice and clean. Staff were extremely helpful and accommodating to our needs. I would certainly recommend this hotel to my family and friends.
13-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lawrence, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Che Ho Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good management hotel
See Yuen, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Adelina, 3-night trip
Verified Expedia guest review

2/10 Poor

PETER, 1-night trip
Verified Hotels.com guest review

2/10 Poor

checkin waited for more than 30mins..very bad experience. Bath tub and towel is not very clean at all
Phoebe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay
The whole experience is pleasant, but the room is generally a little dim, which may not be too ideal for working. The see through partition for the washroom made the whole room look bigger.
Fabian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A gem that shouldn’t be missed
We’ve avoided The Pullman for our monthly staycation largely because the pictures on hotels.com seem to show rooms awash with garish orange wood. Fortunately a bargain upgrade means we avoided discovering whether the photography was accurate and instead we had an excellent 23rd floor executive room with gorgeous views over the park and harbour. The bed was exceptionally comfortable and the high floor, proximity to the park and excellent black out blinds made for a superbly restful night’s sleep. The room was spacious and well designed but without the boutique feel that we love in the St Regis or Fleming but we did love the large shower and the Executive Lounge where the service was exceptional and complimented both the afternoon tea and the views.
MRJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yankun, 6-night trip
Verified Hotels.com guest review