10/10 Exceptional
Great spot for Boston!
Great location, friendly staff, excellent rooms
Linda
Linda, 1-night trip
SureStay by Best Western Charlotte Matthews
Charlotte hotel with 24-hour fitness
East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.
Good
Popular amenities
- Free parking
- Free WiFi
- Connecting rooms available
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- 24-hour fitness center
- Business center
- 24-hour front desk
- Computer station
- Front-desk safe
- ATM/banking services
- Vending machine
- Laundry service
- Self-serve laundry
- Multilingual staff
- Luggage storage
Feel at home (6)
- Children stay free
- Microwave
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
CA $87
CA $100 total
includes taxes & fees
Jan 13 - Jan 14, 2026
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Private bathroom
- Sleeps 4
- 1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Private bathroom
- Sleeps 2
- 1 King Bed
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Private bathroom
- Sleeps 4
- 2 Double Beds
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Private bathroom
- Sleeps 2
- 1 King Bed
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About the area
2501 Sardis Road N, Charlotte, NC, 28227-7724
About this property
SureStay by Best Western Charlotte Matthews
When you stay at SureStay by Best Western Charlotte Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, NASCAR Hall of Fame and Charlotte Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
Property amenities
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SureStay by Best Western Charlotte Matthews Reviews
Good
7.0
Cleanliness
6.6
Amenities
8.2
Staff & service
6.8
Eco-friendliness
6.6
Property conditions & facilities
Popular mentions
RoomBreakfastService staffBedBathroomElevatorToiletLocationBookingShower4/10 Fair
There were not many eggs/meat to eat. No oatmeal or fresh fruit.
The elevator would not have passed inspection (especially in our home state)!
The bathroom faucets needed maintenance.
The bed was comfortable and we slept well.
Debbra
Debbra, 1-night trip
8/10 Very good
Had a comfortable stay
Terra
Terra, 1-night trip
10/10 Exceptional
It was a great place and good food
Christopher
Christopher, 2-night trip
10/10 Exceptional
Would stay again
Customer service was top notch, great location and comfortable stay
Michelle
Michelle, 1-night trip
10/10 Exceptional
Staff was friendly and helpful.
Karen
Karen, 1-night trip
10/10 Exceptional
Check in went very smoothly, staff very nice and friendly
Keshon
Keshon, 1-night trip
10/10 Exceptional
Great price, awesome staff at checking in.
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
IT has great food also and the people who work there are very nice and helpful when you ask for something
Christopher
Christopher, 2-night trip
8/10 Very good
The staff was welcoming and friendly.
mafatta
mafatta, 2-night trip
10/10 Exceptional
The staffs are accommodaing.
Jammie Rose
Jammie Rose, 1-night trip
10/10 Exceptional
Very friendly service and great breakfast
haleigh
haleigh, 1-night trip
10/10 Exceptional
Food is really good and the staff is very friendly and TVs have app
Christopher
Christopher, 2-night trip
8/10 Very good
Great restaurant next door and walking distance
Terra
Terra, 1-night trip
8/10 Very good
Very clean excellent service
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Easy parking and very near to variety of restaurants and grocery stores.
Jerome
Jerome, 3-night trip
8/10 Very good
staff was polite and room was clean
Alex
Alex, 1-night trip
8/10 Very good
Nice place. Rooms need upgrades
MWende Denice
MWende Denice, 2-night trip
10/10 Exceptional
The room was clean, and the staff was very attentive.
jacques
jacques, 1-night trip
6/10 Good
It was a sticky stain on the floor. The door that leads to outside doesn't latch or lock so anyone can come in and out at any point in time..
The shower head is positioned to spray against the back wall which makes water get all over the floor as well as making it difficult to take a proper shower..
The people working there were really nice though. They're just trying to do their job and they can't help that the owner doesn't take better care of his facilities..
The door latch not functioning is an extreme safety hazard.
Michael
Michael, 1-night trip
4/10 Fair
Dated hotel in need of repairs. Convenient location.
Tina
Tina, 2-night trip
10/10 Exceptional
Great customer service
Terra
Terra, 1-night trip
8/10 Very good
Service is great!
Gloria
Gloria, 2-night trip
10/10 Exceptional
Desk staff very good and the lady in the breakfast dining area was exceptional.
Look forward to coming back--tk you
Richard
Richard, 2-night trip
8/10 Very good
For a one night stay here in Matthew, this works. Rooms are spacious, well equiped and everything works fine.
Raja
Raja, 1-night trip
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