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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

The Willows Hotel, Chicago

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Refrigerator
555 W Surf St, Chicago, IL, 60657, United States of America

Boutique hotel within easy reach of Briar Street Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
WiFi
Good internet service

The Willows Hotel, Chicago

from $116 CAD
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Basic Studio, 1 Queen Bed

What’s around The Willows Hotel, Chicago

Landmarks

  • In Lakeview
  • Lincoln Park Zoo - 26 min walk
  • Wrigley Field - 30 min walk
  • Briar Street Theatre - 11 min walk
  • Vic Theatre - 16 min walk
  • Lincoln Hall - 17 min walk
  • DePaul University-Lincoln Park - 22 min walk
  • Park West - 26 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 28 min drive
  • Midway Intl. Airport (MDW) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 36 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 7 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1906
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Languages Spoken
  • English
  • Italian
  • Spanish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

The Willows Hotel, Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago
  • The Willows Hotel Hotel
  • The Willows Hotel Chicago
  • The Willows Hotel Hotel Chicago

Policies

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Optional extras

Self parking costs USD 25.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Willows Hotel, Chicago

  • Does The Willows Hotel offer free cancellation for a full refund?
    Yes, The Willows Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Willows Hotel?
    Yes. Self parking costs USD 25.00 per night.
  • Are pets allowed at The Willows Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Willows Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near The Willows Hotel?
    Yes. Nearby restaurants include Troy Mediterranean Grill & Turkish Kitchen (2-min walk), Potbelly (2-min walk), and Stan's Donuts (3-min walk).

Recent reviews

Very Good 8.4 From 620 reviews

Exceptional 10.0
Marathon perfect location
This hotel is the perfect spot for the Chicago Marathon (within 1/4 block from mile 9). It is an older hotel but it is very charming, very clean and has loads of character. The hotel staff were very helpful. I wouldn't hesitate for a minute to rebook this hotel. Cet hôtel était très bon. Este hotel fue el mejor
Mary, ca3 night family trip
Very Good 8.0
Nice Hotel , Close to Wrigley
It's a bit of a challenging area. They don't have own parking, you need to park down an ally. if you need to drop your luggage off first there is limited space out front. So if someone else is checking in you'll need to double park while you unload, then one person needs to stand by your luggage while you go park. Also, there are steps to go down to get in, so if a baggage cart is needed they need to bring out a ramp, again, an inconvenience if someone else is checking in at the same time. The hotel itself is nice, in a quaint area with lots of different restaurants to choose from. Easy access to transit if you want to head downtown, and only a 30 minute walk to Wrigley.
Robert, ca5 night romance trip
Very Good 8.0
Good location - lots of food options nearby. Felt less touristy. Lots of young hipsters in the area. If you like thrift shopping, there are lots of great shops nearby. Trader Joe is around the corner if you want a quick bite or snacks. Walmart across the street. Intelligentsia coffee a few min walk away, lots of seating and good coffee. 5 minute walk to waterfront path if you want to go for a walk or run. Took uber from airport to hotel as we were 3 people with luggage. Can get to hotel using public transit but takes over an hour and requires a few transfers. Hotel was a bit dated although this is not uncommon for Chicago. Washroom was clean. Breakfast only okay, not exceptional (bagel was surprisingly good) - boiled eggs, sad pastries, fruit, yogurt, coffee. Reception desk was very pleasant and helpful. Mattress was terrible - felt really old and saggy. Air quality was a bit stuffy but with fan in the room it was fine.
Adrienne, ca1 night family trip
Exceptional 10.0
Charming small hotel in Chicago
All staff were welcoming and knowledgeable about the area and Chicago. The continental breakfast was more than adequate. Tea and coffee were always available in the lobby. Fresh baked cookies in the evening were a treat. It is an older charming building in a great location with public transportation a couple of blocks away. Many restaurants in the area. Definitely will stay here again when we are back in the city.
Deborah, ca3 night romance trip
Exceptional 10.0
Great building, outstanding staff
The Willows is historic but the furniture, beds, bathrooms etc. are all up to modern standards. The rooms are great but what makes this hotel extraordinary are the staff. Being friendly, knowing the neighborhood, and seeming to love the place. Usually when a business runs this smoothly its because it has good management and people are happy. They handled coronavirus requirements properly and reasonably, everything was extra clean.
Robert, us2 night trip
Poor 2.0
666
Yeah it was a pretty crappy stay the air conditioner did not work Windows couldn't open and it was about 95 degrees in there with humidity had to leave the hallway door open to get air in the room
Bradley, us1 night trip
Very Good 8.0
Great service from front desk staff, but it is older hotel. Room was not extremely clean.
Jeremy, us1 night trip
Exceptional 10.0
Quaint little paradise
Not a long stay but the hotel was quaint & well kept. The decorations & lobby were very welcoming & had an amazing smell. Front desk employees were very nice with every encounter. Would definitely book again.
Kevin, us1 night trip
Exceptional 10.0
I love this place. Fairly priced, clean, friendly, comfortable atmosphere
James, us2 night family trip
Very Good 8.0
Aggressively Mediocre
For as old as this hotel is, it was pretty clear they took the time to renovate the front entrance but left the hallways looking more or less original and old looking. Nice small cozy solo 1 bed rooms. General hotel room expectations were met, not a whole lot to complain about, including the complimentary breakfast. Only thing might be that the bed was a little squeaky and in the middle of the night the radiator turned on and was pretty loud and obnoxious for a good 10-15min. So nothing amazing, rather aggressively mediocre but in a good way, and very worth it for the price with respect to other hotels in the immediate vicinity and given that I was only staying for a night.
us1 night trip

The Willows Hotel, Chicago

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