8/10 Very good
great location, close to downtown but not too close that theres a bunch of noise. room was great, wish there was a mini fridge in the room
katelin
katelin, 2-night trip
Falls Hotel and Inn
Hotel convenient to Clifton Hill, aimed at LGBTQ+ guests
Niagara Falls State Park's natural beauty is matched by the warmth of Falls Hotel and Inn. Enjoy a soothing spa tub, invigorate with a gym session, or relax in the sauna. Connect to WiFi and take advantage of an indoor pool.
Good
Popular amenities
- Pool
- Parking available
- Restaurant
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Indoor pool
- Fitness center
- Sauna
- Self parking
- Hot tub
- Air conditioning
- Lobby fireplace
- Front-desk safe
- ATM/banking services
- Microwave in a common area
- Multilingual staff
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Daily housekeeping
- Coffee/tea maker
- Elevator
Room options
Check availability for these dates
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About the area
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
About this property
Falls Hotel and Inn
When you stay at Falls Hotel and Inn, you'll be in a fantastic location, just a 5-minute walk from Clifton Hill and Casino Niagara. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Other highlights include a hot tub and a sauna.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Falls Hotel and Inn Reviews
Good
6.2
Cleanliness
8.4
Location
7.2
Staff & service
5.6
Property conditions & facilities
10/10 Exceptional
Only problem we had was the maid coming in early in the morning, walking right into our room!! This happened not once but twice as we were trying to sleep. She didn’t even knock at all!!!! Then a third time the maid came again. This time she at least knocked and I said we didn’t need anything. Other the. That we had a great stay.
Amanda
Amanda, 2-night trip
6/10 Good
Hidden charges.
This hotel was in the process of changing names during our stay. The sign outside the place wasn't what we were looking for so we drove by. Not a big deal.
As I said hidden charges. $12 + tax a night for parking. It's worth it when you see the other prices places charge but would of been nice to know. No breakfast included $8 a per person plus tax per morning. Not the best breakfast but not the worst. Fixed menu only two options. No refrigerator in room, which is partly my fault for not being aware, but they do not offer a movable one, so we had to upgrade out room $20 more per night.
Great location for walking all around downtown. My fiancee had left one of her bags in the lobby. Luckily enough someone had returned it and no items were taken. We are very grateful for that.
They took a photocopy and a ink copy of my credit card, for deposit reasons, understandable. This credit card I used was designated for our whole trip. I used it many times all using the chip and no way for someone to steal the information. Except the hotel. We stayed Saturday through Monday. And I wake up Tuesday morning to a fraudulent charge notification for $14 with Amazon. They are the only ones who had my information copied down as I said. This highly inconvenienced my trip in which I had to cancel that card now. I am not blaming them directly but as I said they are the only ones to have a copy, everything else has been chip and card never has left my sight.
Joseph
Joseph, 2-night trip
4/10 Fair
Less than impressed
The shower made a high pitch noise like a whistling tea kettle that even woke up the people in the next room. The chair at the desk had a leg so loose it could not be used until I tightened it. The remote for the TV only had one battery so it was unusable.
Steve
Steve, 1-night trip
8/10 Very good
Location was something I liked,closed to every thing.
Verified traveller
2-night trip
6/10 Good
It was average nothing special but just what we needed and convienient.
Donna
Donna, 2-night trip
8/10 Very good
The location is excellent and the staff were very friendly and helpful. The room was lacking a fridge but they did have a functioning ice machine so we were able to make do. The room was clean enough but the bathroom needed some work and some of the furniture had seen better days. Wifi did not work at the far end of the courtyard, but to be fair, I didn't bring it to their attention. All in all it was a pleasant stay, would stay again.
Melanie
Melanie, 2-night trip
8/10 Very good
The room we stayed in was non smoking, however as soon as you opened the door it smelled like an ashtray inside. I assume these rooms were previously allowed to have people smoking?
Verified traveller
1-night trip
2/10 Poor
Horrible condition terrible environment. Will spend more to get better place.
Verified traveller
1-night trip
2/10 Poor
Terriable, I’d rather sleep on the couch of a strip club then sleep here.
Verified traveller
1-night trip
6/10 Good
Walking distance to attractions and restaurants from our hotel.
Carol
Carol, 2-night trip
4/10 Fair
poor
Mold on the bathroom ceiling, Shocks from some of the electrical outlets, carpet not very clean, could not sit outside your room, no sports channels
Mary Jane
Mary Jane, 3-night trip
8/10 Very good
The front desk staff at the Days Inn was great they were very friendly and accommodating. The room was a nice size and was clean.
Verified traveller
2-night trip
6/10 Good
Everything was wonderful our first day there. We had dinner downstairs at Applebees which was great... Then the next day we went down to have breakfast and there was no one in the dining area... no one.. we waited for 10 minutes and the only staff we saw came in with another person and sat down to talk.... no one.. we stayed 5 more minutes.. no staff... To me this affected my stay. The Hotel staff was great. I would stay there again.
Verified traveller
1-night trip
4/10 Fair
Grounds not maintained, room not cleaned at all on Saturday
Catharine
Catharine, 2-night trip
8/10 Very good
it is perfect location close to all entertainment activities and to the waterfall.
breakfast IS not included , u have to order it for 7.99 $.
the dinner an is not in the hotel but it is very close restaurant.
the staff was nice and they are ready to help.
the parking should u pay 12 $ for whole day.
there is tow kinds of rooms, one in high building, the others at tow stories building behind the high one, usual u will be at is if u have promotional discount price. if u want room in the high building u have to pay extra 80 $ for that.
the IC in rooms is not splint SPLIT IC kind. so u can hear noisy IC.
I think it is good choice for sleeping ,but the price is high for TWO stars hotel. u will get receipts by Email in next days. Thanks.
Enjoy.
ZIAD
ZIAD, 1-night trip
6/10 Good
Great location, friendly staff, poor air air conditioning unit made for an uncomfortable night
Greg
Greg, 1-night trip
8/10 Very good
It's right on the main strip and walking distance from practically everything
Tyler
Tyler, 1-night trip
6/10 Good
Make sure you know which and where your room is
We booked the room from Courtyard area and it looks like a motel. Great for visitors who don't care for cleaness, just to sleep cheaper price. I have a baby girl so not clean enough. The carpets are dirty. The services was great, location was amazing. Next time I will make sure I book the room 201 to 205 from main hotel with a balcony.
Verified traveller
2-night trip
8/10 Very good
The staff was very friendly and it was in a good location. Our room was located in an area that is not easily accessible for those with lesser mobility. The room is also very warn down with huge stains on the carpet, peeling wallpaper and bathtub etc.
Verified traveller
2-night trip
10/10 Exceptional
It was fantastic staff were amazing very close to everything the room was very clean and even meet the local squirrel George
Verified traveller
1-night trip
2/10 Poor
Okay, like the location.find that everything is expensive.k
Margaret
Margaret, 1-night trip
8/10 Very good
No quck or easy way to move your luggage to your room. We were courtyard & many steps. Definitely not good for disabled people. ...or to get luggage to your room!
Pam
Pam, 1-night trip
4/10 Fair
We thought we would be in the hotel not the motel. They say courtyard view but it is a parking lot view. The air conditioner was turned off becauss heat was needed and it smelled so bad like it was on fire. Then there was a bachelor party on the Sat and we didnt sleep on night. We would like our money back for that night please.
The location was great but not at all what we were thinking.
Coral
Coral, 2-night trip
6/10 Good
Rough sleep
Well the shower was clogged which is gross and even more gross being in a hotel room, the taps for the shower were backwards so my girl took a cold shower not knowing they were backwards, they're were chips and wrappers on the floor beside the beds and night stand and the bed had to have been from the 70's you could feel the springs, very uncomfortable. Oh and what's with the not having a bar fridge/microwave in rooms anymore?
Jake
Jake, 1-night trip
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