4/10 Fair
Jun 2, 2025
The room was completely different than the room shown upon booking. The "villa" was outdated with brown carpet, musty smell, and both queen beds did not have fitted sheets. They were covered with flat sheets instead. The duvet inserts were not covered either and I doubt from the overall cleanliness of the room that they wash them after each guest.
We had stayed in a room at the hotel in January 2023 and had a similar experience. We thought we would give the Omni another try because of the resort amenities, but the villas were just as gross.
Molly
Molly, 2-night family trip
Verified Hotels.com guest review
