6/10 Good
6 Oct 2024
The Dormero Hotel is located in a quiet and clean suburban area, conveniently close to a local bakery, grocery stores, and takeaways, with public transport to Munich city center taking about 30-40 minutes. We spent three nights there at the end of September.
Check-in was easy, but communication at the reception faced some English language barriers. Our room was spacious, well-heated, and nicely decorated. However, it lacked a kettle for coffee or tea, though it did have a mini fridge, hairdryer, and a spacious wardrobe.
Unfortunately, we had negative experiences with room cleaning. Despite requesting daily towel replacements and cleaning, our room was never serviced during our stay. We often had to ask for towels and toilet paper at the reception, where staff struggled with English and were frequently unavailable.
Check-out was simple; we just dropped the key in a box. Overall, the hotel has a good location, but the housekeeping issues were disappointing.
Verified traveller
3-night trip
Verified Hotels.com guest review