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Courtyard by Marriott London

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Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Overview of Courtyard by Marriott London

Courtyard by Marriott London

3-star property
3-star hotel in London with indoor pool and restaurant

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
864 Exeter Road, London, ON, N6E1L5

Room options

About this area

What's nearby

  • In Westminster
  • Budweiser Gardens - 16 min drive
  • University of Western Ontario - 21 min drive

Getting around

  • London, ON (YXU-London Intl.) - 17 min drive
  • London Station - 15 min drive
  • London, ON (XDQ-London Train Station) - 15 min drive
  • Ingersoll Station - 26 min drive

Restaurants

  • Southside Grill - 6 min walk
  • Pizza Hut - 9 min walk
  • Chuck's Roadhouse - 10 min walk
  • Archie's Seafood - 12 min walk
  • Izakaya Shogun - 13 min walk

About this property

Courtyard by Marriott London

Courtyard by Marriott London is a great choice for a stay in London. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an indoor pool, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (1772 square feet of space)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of CAD 12.50 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Courtyard London
Courtyard London Marriott
Courtyard Marriott Hotel London
Courtyard Marriott London
London Courtyard
London Courtyard Marriott
Marriott Courtyard London
Marriott London Courtyard
Courtyard West Sussex
Courtyard Marriott London Hotel
Courtyard by Marriott London Hotel
Courtyard by Marriott London London
Courtyard by Marriott London Hotel London

Frequently asked questions

Does Courtyard by Marriott London offer free cancellation for a full refund?
Yes, Courtyard by Marriott London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Courtyard by Marriott London?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Courtyard by Marriott London?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Courtyard by Marriott London?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott London?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Courtyard by Marriott London?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Courtyard by Marriott London and nearby?
Courtyard by Marriott London has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Are there restaurants at or near Courtyard by Marriott London?
Yes, there's an onsite restaurant. Nearby restaurants include Southside Grill (6-min walk), Pizza Hut (9-min walk), and Chuck's Roadhouse (10-min walk).
What's the area around Courtyard by Marriott London like?
Courtyard by Marriott London is in Westminster, a short 16-minute walk from White Oaks Mall. Travelers love the hotel's prime location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

All was well organized and with good Covid precautions.
Emmy, 1-night family trip
Verified Expedia guest review

8/10 Very good

Facility was clean...well except with the issues with the parking lot - looks like the manhole sewers were clogged and the parking lot was flooded...
Maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pete, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

The person working the front desk both Dec 25 and Dec 26 was amazing. Incredibly helpful, friendly and accomodating! Very appreciative of his help.
Laura, 1-night romance trip
Verified Expedia guest review

8/10 Very good

We stay at this hotel several times throughout each year. It is our first choice for our family of five. The suite fits us all and we like having a mini-fridge and two televisions. The towels and bedding are good quality. The workout room has been redone and is much better. I do wish, however, that there were wipes provided for cleaning the equipment after use. The front desk staff are always very good.
Mary Lynne, 1-night family trip
Verified Expedia guest review

2/10 Poor

WORST HOTEL EVER! I WOULD STAY AWAY FROM BOOKING THIS HOTEL! There are BEDBUGS at this hotel, they have refused to issue me a refund despite the fact that I and my guests could not sleep in the hotel due to the bedbugs. Bedbugs were crawling all over, one of my guests was bitten vicariously by bedbugs. Terrible and very terrible customer service. I have pictures and videos of what happened and these bedbugs running around. The hotel did not care! BOOK HOTEL AT YOUR OWN RISK! A bedbug bite does a lot to your health.
Ololade, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient location. Friendly check-in Clean, quiet and spacious.
Anne, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

There could have been a couple of bottles of water in the rooms and maybe 2 cookies or granola bars. No vending machines anywhere and Starbucks closed before our arrival.
Sonny, 1-night family trip
Verified Expedia guest review

4/10 Fair

No water No room credit
Checkin in was great. The room was amazing. However, on the morning of checkout the hotel had no water as there was a leak in the lobby. So no shower, washing up or using the bathroom. Front desk was trying to handle the situation but it was not resolved. So I had to go to my next destination without a shower. When asked for any credit for the lack of water I was told no as I booked through this site and not directly with the Marriott.
Lorne, 1-night business trip
Verified Hotels.com guest review