6/10 Good
28 Jan 2025
Another lackluster weekend
I usually don't complain but I've been to fountainebleu 3 times and it seems like I get the same room everytime, the refrigerator had mold in it and was dirty and did not chill my food or drinks i had to throw everything out, the shower wall tiles looked grimey and dirty as if housekeeping only spot checked when they cleaned up, cabinet glasses were dirty i had to rewash before using them, the bed sheets weren't professionally tucked or spreaded which in turn made it look like a motel room instead of a 800 something a night hotel room. That's all i can think of for now. I'm normally not a complainer at all but it just doesn't seem like businesses care much about customer service anymore these days. I hope things get better 🙏
Verified traveller
3-night trip
Verified Hotels.com guest review
