Ruby Room offers an oasis in the heart of the city, near United Center. Relax in its serene garden and enjoy easy access to WiFi, while appreciating concierge services and a prime location that past guests have loved.
Chicago, IL (PWK-Chicago Executive) - 47 min drive
Chicago, IL (DPA-Dupage) - 76 min drive
Rockford, IL (RFD-Greater Rockford) - 100 min drive
Chicago Kedzie Station - 5 min drive
Chicago Halsted Station - 6 min drive
Chicago Clybourn Station - 23 min walk
Division Station - 5 min walk
Damen Station - 12 min walk
Chicago Station (Blue Line) - 20 min walk
Restaurants
The Standard Bar & Grill - 6 min walk
Wendy's - 4 min walk
Parlor Pizza Bar - 2 min walk
La Pasadita - 5 min walk
Starbucks - 2 min walk
About this property
The Golden Arm
At The Golden Arm, you'll be just a 5-minute drive from United Center and Michigan Avenue. This boutique hotel is also just a 5-minute drive from Chicago Riverwalk and Merchandise Mart. Fellow travelers love the location. The property is just a short walk to public transportation: Division Station is 5 minutes and Damen Station is 12 minutes.
At a glance
DONE
Hotel size
8 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Concierge services
Wedding services
Facilities
Built in 1896
Garden
Room amenities
Home comfort
Air conditioning
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
Late check-out can be arranged for an extra charge of USD 30 (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago
Frequently asked questions
Does The Golden Arm offer free cancellation for a full refund?
Yes, The Golden Arm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Golden Arm?
Sorry, pets aren't allowed.
Is parking offered on site at The Golden Arm?
Sorry, there's no onsite parking at The Golden Arm.
What are the check-in and check-out times at The Golden Arm?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at The Golden Arm?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (4-min drive) and Rivers Casino (18-min drive) are both nearby.
What is there to do at The Golden Arm and nearby?
The Golden Arm has a garden.
What's the area around The Golden Arm like?
The Golden Arm is in West Town, a short 5-minute walk from Division Station and 15 minutes' walk from The Salt Shed. Travelers give top marks for the hotel's prime location.
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Reviews
The Golden Arm Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.0
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The Ruby Room Spa offered exceptional massages and a calming atmosphere. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Bed
Service staff
Shower
Water
Restaurant
Neighborhoods
Kitchen
Parking
Building
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
Clean room great location
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Great location - simple clean comfortable bed to sleep in.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2026
Clean room, comfy bed and housekeeping staff was excellent!
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Clean comfy room and super fast/easy/smooth keypad check in
Y
Y, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Great location, comfortable room with view of downtown Chicago.
ronald
ronald, 1-night trip
Verified
8/10 Very good
Nov 15, 2025
Great location. Would stay again.
Wesley
Wesley, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Room was clean and had a great view.
Dawn
Dawn, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Quiet, comfortable getaway in the city.
Melissa
Melissa, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol!
Entrance and carpet up to rooms could be updated.
Very central to everything, restaurants and bars right outside your door.
I would stay here again and highly recommend
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Gorgeous room, great location. Older building with charm. Had a lovely stay.
Kristin
Kristin, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Super easy to find, super easy to check in, great walk to Salt Shed.
douglas
douglas, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2025
This made for a very lovely visit to Chicago. Comfortable, quiet room perfectly located to tons of dining options.
Mandi
Mandi, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Great location, tons of restaurants to choose from within walking distance. Room was very clean, would stay again
Tonya
Tonya, 2-night trip
Verified
10/10 Exceptional
Jul 14, 2025
The room was just as advertised,very comfortable abd cozy.
JUSTEN
JUSTEN, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
No TV and no parking was a bummer. As long as you have your own laptop w/ Netflix or Amazon Prime & you are Ubering/Lyfting everywhere - it's perfect. The bed was SO COMFORTABLE!
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2024
Lovely room, very affordable and comfortable
Shoshanna
Shoshanna, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Nice place!
Cute little place in a great location. Entry and exit was a breeze. Very nice room and very very convenient.
Eric
Eric, 1-night trip
Verified
8/10 Very good
Oct 27, 2025
The location and price were great. The room was big for a city hotel and clean. This is a walk-up and the steps are very very steep. The water pressure in the shower was poor and the temperature was scalding hot. There is no staff so we would have had to call or text.
Murray
Murray, 1-night trip
Verified
8/10 Very good
Jan 2, 2025
I really enjoyed staying at this property. The room was very lovely and even without a front desk their customer service is very prompt and helpful.
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Nice spacious rooms and I love that I can check in without having to talk to anyone. We only stayed one night but it was a great experience.
Joshua
Joshua, 1-night trip
Verified
4/10 Fair
Dec 22, 2025
Normally absolutely love staying here, the location is perfect and I prefer spending money towards small owned businesses but the room this time was not cleaned; lack of hot water, there was an excessive amount of hair in the shower, stains and food crumbs on the carpet. It was far too late for me to go elsewhere, so I asked to get some form of refund back but didn’t hear anything yet.
Sofia
Sofia, 1-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Great location
Great space in a very convenient location. Lots of restaurants in the area and easily walkable to The Salt Shed. Stairs ARE narrow and steep but didn’t bother us.
Kimberly
Kimberly, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Nice little spot in Wicker Park
Easy hands off checkin and checkout but with staff the is prompt and responsive when needed
Nobel
Nobel, 4-night trip
Verified
10/10 Exceptional
Sep 29, 2024
Very convenient for Wicker Park visit.
Guy
Guy, 2-night trip
Verified
10/10 Exceptional
Apr 28, 2024
Love this place! Great location, great view of the city on the top floor.