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Xambé

4.0 star property
Aparthotel with outdoor pool, near Playa Paraiso

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Photo gallery for Xambé

Outdoor pool
Grand Room | Terrace/patio
Deluxe Suite | Living area
Premium bedding, desk, blackout drapes, iron/ironing board
Grand Apartment | Bathroom
Near Tulum Beach, Xambé offers a tranquil retreat with an outdoor pool and in-room WiFi. Take advantage of laundry facilities, free self parking, and a 24-hour front desk while enjoying the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities

Main amenities (10)

  • 28 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
The current price is CA $107
CA $134 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Grand Apartment

Grand Apartment

Highlights

Yard
Furnished patio
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Coffee/tea maker

Grand Suite

Highlights

Yard
Furnished patio
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed
Exterior

Motto by Hilton Tulum

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 252 reviews
The price is CA $77
CA $129 total
includes taxes & fees
Jun 2 - Jun 3
Motto by Hilton Tulum
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About the area

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 4 min drive - 2.0 km
  • Tulum Beach - 8 min drive - 3.8 km
  • Las Palmas Public Beach - 11 min drive - 5.1 km
  • Tulum Mayan Ruins - 11 min drive - 6.1 km
  • Playa Paraiso - 14 min drive - 5.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬5 min drive
  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Pescaderia Estrada - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

Xambé

Xambé puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments offer up nice touches like premium bedding, rainfall showerheads, and bathrobes. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Property size

    • 28 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Free toiletries
  • Soap
  • Bathrobes
  • Toilet paper
  • Towels provided
  • Shampoo

Entertainment

  • 55-inch Smart TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1000 per accommodation per stay
  • 2 total pets
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: MXN 1000 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Mosquito nets
  • Banquet hall
  • Mobile key entry

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 28 rooms
  • Connecting/adjoining rooms avaliable

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of MXN 500 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé offer free cancellation for a full refund?

Yes, Xambé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xambé ?

Yes, there's an outdoor pool.

Are pets allowed at Xambé ?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Xambé ?

Yes, there's free self parking.

What are the check-in and check-out times at Xambé ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Xambé and nearby?

Xambé has an outdoor pool.

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Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Rooftop pool
Building
Beach
Service staff

What guests liked

  • The rooftop pool was extremely nice and a highlight of the stay. (4 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Mixed Experience at Xambe Hotel

The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
Omri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Anastasiya, 2-night trip
Verified Expedia guest review

8/10 Very good

The check-in was a little bit slow only one person checking in everybody no drinking water in rooms
Blanca, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
George, 1-night trip
Verified Expedia guest review

6/10 Good

Sarah, 4-night trip
Verified Expedia guest review

4/10 Fair

Location is not convenient, hard to find the hotel
Yara, 1-night trip
Verified Expedia guest review

8/10 Very good

Matthieu, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property
Andrew, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Carlos O, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Mike, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Fan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good
Adiba, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This property looked just like the pictures & Monica at the front desk was very helpful.
Garry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

People from reception helped me to find good places with local food 😋
Cindy, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
djeneba, 1-night trip
Verified Expedia guest review

2/10 Poor

Save your money

We payed extra to have a hottub only to find out they didn’t have hot water
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay thank you!
Jared, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
ERICK, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Nahje, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
Britney, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jairen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
jason j, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar, 3-night trip
Verified Expedia guest review

8/10 Very good

Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer, 4-night trip
Verified Expedia guest review